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creating a fair and just marketplace for all.

The products and services you use should be safe and secure. And when you spend your money, you should get a fair deal. That's why at Consumer Reports we work tirelessly to create a marketplace that puts consumers first.

Mission-Driven Nonprofit

Promoting truth, transparency, and fairness

Consumer-Centric

85+ years of advancing consumer interests

Independent

No advertising, sponsorships, or free samples for testing

Our Work

Our jobs are about serving people. We engage millions of people each year to ensure consumers are connected, represented, and heard. We evaluate products and services to help people make informed decisions. We advocate for pro-consumer practices and policies in the halls of business, government, and in the marketplace. And, we are completely independent.

Our Culture

At Consumer Reports, we are passionate about what we do because we believe informed consumers are the most powerful change makers of all. We’re building a workforce that reflects our society, celebrates a wide breadth of experiences, and embraces new ways of thinking.

Our objective is simple: for all employees to feel a sense of belonging so they can do their best work and grow professionally.

Diversity, Equity, and Inclusion

2020 SNAPSHOT OF DIVERSITY
Last updated: Aug. 24, 2020
GENDER
Male
Female
Data is based on information
currently captured by CR.
RACE & ETHNICITY

Asian

Black or African American

Hispanic or Latino

White

Two or more races
Data captured by CR indicates that no employees self-identified as American Indian or Alaskan native. Future data capture will include additional options for gender, race and ethnic identities.

Diversity, equity, and inclusion are critical to our mission of advancing a fair and just marketplace. We are dedicated to hiring diverse talent, and we are committed to treating you with respect and support.

As an organization dedicated to transparency, we believe it is important for CR to be clear about how we are focusing on these efforts. This data represents a baseline from which we can hold ourselves accountable in our journey of becoming a more diverse and inclusive organization.

Our Benefits

We ask you to work hard for consumers, but you also need to take care of yourself. Here are a few benefits we offer to help you stay healthy, recharge, and prepare for the future:

Flexible Work Environment

Remote work for most employees until January 2022. Plus, Apple or PC? You decide

Healthcare Coverage

Best-in-class medical, dental, and vision benefits tiered for individuals and families

401K and Retirement Plans

401k with employer match and employer contribution to help you plan for the future

Time Off

Flexible vacation, illnesses and holiday schedules allow you the time you need to rest and relax

Dependent Care

Family planning coverage, generous parental leave and dependent care reimbursements

Employee Store & Auctions

Employee store and auction so you can buy what we test

Working for and with You
The consumer victories we've won together:
1936

Founding Consumers Reports

1936

Founding Consumers Reports

Striking workers formed Consumers Union, now known as Consumer Reports. CR was created as an independent, nonprofit organization, using testing, reporting, and advocacy to counter marketplace misinformation and advance consumer protections.

 

1941

Guiding Consumers in Wartime 

1941

Guiding Consumers in Wartime 

When the U.S. went to war in 1941, manufacturers focused on war production. Many consumers had to ration to make ends meet. To help people make smart decisions with limited funds, CR published a weekly newsletter, “Bread & Butter.”

1958

Exposing Nuclear Fallout in Food

1958

Exposing Nuclear Fallout in Food

CR launched the first large-scale investigation of consumer exposure to fallout from nuclear weapons testing in food, analyzing the amount of Strontium-90 in milk. As a result, the federal government expanded its monitoring of nuclear fallout.

1964

Surgeon General’s Landmark Report on Smoking

1964

Surgeon General’s Landmark Report on Smoking

For a decade, CR conducted independent testing and research to highlight the dangers of cigarettes. The Surgeon General’s Advisory Committee on Smoking and Health used CR’s work to draft its landmark report.

1968

U.S. Government Mandates Seat Belts

1968

U.S. Government Mandates Seat Belts

CR tests showed two-thirds of seat belts failed basic safety and durability tests, leading CR to call for better belts and for federal standards that incorporated crash testing. The government later mandated them.

1974

Fighting for Safer Drinking Water    

1974

Fighting for Safer Drinking Water    

CR published a landmark three-part series on the safety of the United States water supply, which played a key role in encouraging Congress to pass the Safe Drinking Water Act.

1981

Setting New Standards for Child Safety Seats

1981

Setting New Standards for Child Safety Seats

When CR first crash-tested car seats, 12 out of 15 were rated Not Acceptable. After CR published its findings, the government required manufacturers to certify that their seats would pass a similar test.

1999

Exposing the Dangers of Pesticides

1999

Exposing the Dangers of Pesticides

In a study of U.S. Department of Agriculture data, CR found pesticide levels in some fruits and vegetables were too high. Shortly after, one of the pesticides was banned for use on food crops commonly consumed by children.

2010

Consumer Financial Protection Bureau Created

2010

Consumer Financial Protection Bureau Created

CR helped to mobilize support in Congress to create the CFPB, an independent agency responsible for overseeing the financial industry with powers to police abusive practices and to enact new consumer protections.

2013

Bisphenol-A Banned in Baby Products

2013

Bisphenol-A Banned in Baby Products

CR was one of the first groups to test food packaging for BPA. After working to pass bans in several states, the FDA finally announced a federal ban on BPA in baby bottles and sippy cups (2012) and infant formula packaging (2013).

2014

A Win on Backup Cameras

2014

A Win on Backup Cameras

After years of CR’s advocating for standards to address the problem of blind zones behind cars and trucks, the Department of Transportation finally required backup cameras in all vehicles less than 10,000 pounds by 2018. 

2018

Advancing Laws to Protect Consumer Privacy

2018

Advancing Laws to Protect Consumer Privacy

The California Consumer Privacy Act provided key individual privacy rights, such as the right to stop the sale of personal info. CR fought efforts to weaken the legislation, mobilizing CR members to call on legislators to enact privacy protections.

2019

Advancing and Protecting Digital Consumer Rights

2019

Advancing and Protecting Digital Consumer Rights

CR launched the Digital Lab–a bold initiative to advance and protect consumer rights in the digital era by focusing on testing connected products and platforms for hackability, digital privacy, and how responsibly our data is handled.

2019

Dialing Back Robocalls

2019

Dialing Back Robocalls

CR spent years working with consumers and Congress to curb the pestilence of automated phone calls, many of which are initiated by fraudsters. The bipartisan TRACED Act was signed into law in December 2019, ushering in powerful consumer protections.

2019

Fighting Hidden Cable Fees

2019

Fighting Hidden Cable Fees

CR testified before Congress about cable TV fees, following years of advocacy and research. Thousands of CR members contacted lawmakers, and Congress passed a law requiring providers to disclose the total price of service before a consumer signs up.

2019

Protecting Kids & Infants From Dangerous Products

2019

Protecting Kids & Infants From Dangerous Products

CR’s investigation into the safety of infant inclined sleepers linked to dozens of deaths led to the recall of over 5 million sleepers. Following CR’s outreach, several retailers and online marketplaces said they would stop selling the sleepers.

2020

Navigating the Pandemic

2020

Navigating the Pandemic

Millions turned to CR for free articles about staying safe and avoiding misinformation as COVID-19 spread. CR advocated for relief measures in Congress to help people stay in their homes, stay online, and avoid surprise medical bills.

 
2020

Reining in Big Tech

2020

Reining in Big Tech

Congress cited CR’s findings in a blockbuster report on tech company power and abuses, following a $5 billion FTC fine for Facebook that cited CR’s privacy complaint against the company.

2020

Helping Student Borrowers, Stopping Scams

2020

Helping Student Borrowers, Stopping Scams

California approved a landmark law championed by CR to provide student loan borrowers the nation’s strongest protections against loan-servicing abuses. The state also created a watchdog to crack down on financial fraud and predatory lending.

 

2020

Limiting Arsenic in Infant Rice Cereals 

2020

Limiting Arsenic in Infant Rice Cereals 

Eight years after CR first called attention to the dangerous presence of inorganic arsenic in infant rice cereals, the FDA issued guidance to limit the amount of arsenic allowed in these products.  

 

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