PERFORMANCE: While the Nokia XR20 garners some high scores, many others score better. This phone could still be a good budget choice if you can get it at a good price or if you need only a basic smartphone. Ease of use on the XR20 was very good. While not the best, the touchscreen was very good and it is easy to use. You should be able to get comfortable using this smartphone very quickly. Performance of the XR20 was fair. This smartphone may be a bit sluggish on many tasks. You should try using it before you buy it. Call quality and convenience on the XR20 were not the best but they were very good. Sound while on a call was very good in a quiet room and with background noise. Your sound quality will vary due to many factors including background noise, if you are moving between cell towers, the quality of the phone on the other end of the call, and the quality of the cell tower and antenna.
DURABILITY: Overall, the durability of the XR20 was Very Good. The phone scored an Excellent in our scratch resistance test. This phone passed our tumble test. The tumble test results are as follows: After 50 drops in the tumbler, our experts rated it as Excellent. The phone had some scratches on frame. Overall, it was in good working condition. After our more strenuous 100 drops in the tumbler the screen and body are tough. Our experts rated it as Very Good. There was noticeable damage on the backside of the phone. Overall it was still in good working condition. This phone passed our rain test where a gentle rain falls on the phone for 5 minutes. This phone passed its water intrusion test submerged at its rated depth and time.
PORTABILITY/BATTERY: The 6.7-inch screen on the XR20 comes in a body measuring 6.8-inches tall, 3.2-inches wide, 0.4-inches thick, and weighs 5.1 ounces. Those measurements mean the phone is lighter than most and also the phone is taller and wider than most. At 38.5 hours, it has an above average battery lifespan. Its battery is not removable but the phone does support wireless charging.
CAMERA: The main rear camera on the Nokia XR20 measures 48-megapixels. The camera does not have optical image stabilization so handheld photos in low light may be blurrier than cameras with optical image stabilization. Overall the camera performance was good, below that of many other models but still good enough for most users to capture fine still shots. Images are evaluated on high quality LCD displays. The test photos are taken in a brightly lit studio and in a controlled studio simulating sunlight. In the viewing tests the images were rated very good overall. These images are among the best results for color quality, exposure level, sharpness, and image noise. The XR20 comes with an 8-megapixel selfie cam. Overall the selfie camera quality was good.
DISPLAY: Overall the display quality was excellent. The display resolution was high enough, close to or greater than 300dpi, so you see a smooth, crisp display. If the display does have a higher resolution, most people will not be able to tell the difference. Readability outdoors is a combination of brightness, measured in candelas per square meter, and reflectivity. The readability rating was very good. The maximum brightness level measured 1 meter from the screen was a very high 560cd/m² and reflective glare was minimal.
