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    Assist
    A Polk Audio WiFi and Bluetooth wireless smart speaker system with the Google digital assistant.
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    * This Model May Have Limited Distribution

    Description
    A Polk Audio WiFi and Bluetooth wireless smart speaker system with the Google digital assistant.

    CR Expert Take

    How did it perform in our expert lab testing?

    What goes into the Overall Score?

    Ratings

    EXPERT LAB TESTS

    Sound quality
     /  5
    Versatility
     /  5
    Ease of use
     /  5
    Color
     /  5
    Supported digital assistant(s)
     /  5

    Detailed Test Results

    Sound Quality

    The Polk Audio Assist has Good overall sound quality - this model reproduces music and dialog reasonably well despite the obvious shortcomings in its sound. Bass has good impact, is a bit prominent and boomy, and goes fairly deep. Midrange is fairly even but is a bit grainy and somewhat hazy. Treble is fairly extended but is a bit subdued, smeared and sizzly. Does a decent job of recovering room ambience but is somewhat congested. The speaker is monophonic. There was no significant difference between Wifi and Bluetooth sound quality. Provides a decent volume level in a medium sized room.

    Versatility

    Voice ID: Supports voice identity - a feature which allows the account holder with their voice print to access personal information.

    Ease of Use

    Overall ease of use of the Polk Audio Assist is medicore. Wireless setup: Setup requires an app downloaded to a device or device connection, easy and intuitive - need instructions (may be included in app), may or may not involve inputting WiFi network password, account setups. Note: Google Home app performance with this model was glitchy - the volume and streamed content player controls (play/pause, skip forward and back as appropriate) would randomly not show up, or the volume control would have no effect on the smart speaker. Console controls: Volume controls are prominent +/- control buttons with non-persistent indexed graphical position markings of volume level is easily repeatable via verbal commands and easy to actuate. Audio mute: Lacks a mute control but can be muted with verbal command, not the most obvious, non persistent indication when engaged. Microphone mute: Well marked, not well placed (behind,under) clear indication when it is engaged. Source selections: Requires app to be installed, app installation is straight forward. Once app is installed switching between inputs requires selecting the -cast- icon in a 3rd party supported app. Fairly intuitive but subject to 3rd Party implimentation of cast selection. App remote: Volume control not available until content is being streamed. However, in our tests the control was intermittently available (grayed out). When available volume control is a prominent graphical and numerical display which is well labeled with indicator of volume level which is persistent, easily repeatable, and easy to actuate. Mute: (Remote) Well marked, well placed, clear indication when it is engaged and mutes the line input. Voice transport controls: Natural language control of transport (Play/Pause/Skip/Mute), volume controls and source selection was easy and intuitive.

    About

    A Polk Audio WiFi and Bluetooth wireless smart speaker system with the Google digital assistant.

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