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    Ion Pro
    The Audien Hearing Ion Pro is a non-prescription, over-the-counter hearing aid with a receiver-in-canal (RIC) style. There are selectable preset programs available. It has a rechargeable case that uses a USB-C cable, and there is an companion app supported by Apple and Android to help control the hearing aids.
    Description
    The Audien Hearing Ion Pro is a non-prescription, over-the-counter hearing aid with a receiver-in-canal (RIC) style. There are selectable preset programs available. It has a rechargeable case that uses a USB-C cable, and there is an companion app supported by Apple and Android to help control the hearing aids.

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    hearing-aids

    CR's Expert Take

    How did it perform in our expert lab testing?

    Overall Score

    The Overall Score for this model is derived from our expert lab test results.
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    Current Range of Tested Over-the-Counter Hearing Aids
    What goes into the Overall Score?
    Sound quality
     /  5
    Performance
     /  5
    Ease of use
     /  5

    Detailed Test Results

    Ease of Use: Overall, we found the Audien Hearing Ion Pro to be very easy to use. Setting up the hearing aids is easy and intuitive with good directions, which is not part of the setup process but can be easily found under settings. Help is available from online, phone and email or chat. The left and right hearing aids are not as easily identified as other models. There are preset programs available to select an ideal hearing situation, which can be chosen from the app and the device itself. Volume can be controlled from the app and easily from the device itself. You can stream phone calls and music directly to the hearing aids. This model is not water resistant.

    Performance: Performance is good for daily use. It has a rechargeable case that uses a USB-C cable. The battery runtime should last 16 hours. Charging the case should take 2 hours. In tests, this model was not able to reduce noise especially well. In practice, some found a lot of improvement in understanding dialog in movie and TV programs compared to when not wearing hearing aids, and minimal improvement in hearing speech in a noisy environment. They agreed that they could wear this model more frequently, and agreed that they had confidence wearing it. We found it generally comfortable to wear. It seemed more discreet than other models.

    Sound quality: This model showed very good sound quality in tests. It exceeded FDA requirements for amplifying lower-pitched sounds. It was able to meet FDA requirements for amplifying higher-pitched sounds. Harmonic distortion and noisy interference created in loud environments was acceptable. Sound delays during hearing aid processing were reasonable. Audibility evaluations suggest this model can provide the right amount of amplification at the lowest or highest volumes.

    About

    The Audien Hearing Ion Pro is a non-prescription, over-the-counter hearing aid with a receiver-in-canal (RIC) style. Similar to a behind-the-ear design, a piece rests behind the ear, but it has a wire connecting to a speaker or receiver in the ear canal. There are selectable preset programs available to choose an ideal hearing setting for your environment. It has a rechargeable case that uses a USB-C cable, and there is an companion app for controlling the hearing aids.

    It has a manufacturer warranty period that might cover hardware defects or replacements, lasting 12 months. The trial period to test out the hearing aids without penalty is 45 days.

    It comes with a cleaning kit, for use as needed. It includes 4 pairs of a single size of dome/eartip, which can last 12 months based on the manufacturer recommended replacement cycle of 3 months. It comes with 4 pairs of wax guards, which can last 4 months based on the manufacturer recommended replacement cycle of 1 months. The appx cost of annual replacement accessories is $36, however prices may vary. This is based on the manufacturer's recommended replacement cycles, and if not specified for domes/eartips, we use a default cycle of 6 months.

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