Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate
    NEO XS
    The MDHearing NEO XS is a non-prescription, over-the-counter hearing aid with a completely-in-the-canal (CIC) style. There are selectable preset programs available. It has a rechargeable case that uses a USB-C cable.
    Description
    The MDHearing NEO XS is a non-prescription, over-the-counter hearing aid with a completely-in-the-canal (CIC) style. There are selectable preset programs available. It has a rechargeable case that uses a USB-C cable.

    Become a member to compare products & get access to ratings.

    We investigate, research and test so you can choose with confidence.

    hearing-aids

    CR's Expert Take

    How did it perform in our expert lab testing?

    Overall Score

    The Overall Score for this model is derived from our expert lab test results.
    Unlock ratingswith membership.
    Current Range of Tested Over-the-Counter Hearing Aids
    What goes into the Overall Score?
    Sound quality
     /  5
    Performance
     /  5
    Ease of use
     /  5

    Detailed Test Results

    Ease of Use: Overall, we found the MDHearing NEO XS to be easy to use. Help is available from online, phone and email or chat. The left and right hearing aids are clearly differentiated. There are preset programs available to select an ideal hearing situation, which can be chosen from the device itself. Volume can be controlled from the device itself. These hearing aids do not support streaming music or phone calls directly to the device. This model is not water resistant.

    Performance: Performance is excellent for daily use. It has a rechargeable case that uses a USB-C cable. The battery runtime should last 18 hours. Charging the device should take 2 hours and charging the case should take 3 hours. In tests, this model was able to reduce noise especially well. In practice, some found a lot of improvement in understanding dialog in movie and TV programs compared to when not wearing hearing aids, and far less improvement in hearing speech in a noisy environment. They disagreed that they could wear this model more frequently, but agreed that they had confidence wearing it. We found it generally comfortable to wear. It seemed more discreet than other models.

    Sound quality: This model showed good sound quality in tests. It was far unable to meet FDA requirements for amplifying lower-pitched sounds. It was far unable to meet FDA requirements for amplifying lower-pitched sounds. There was slightly less harmonic distortion and noisy interference created in loud environments. Sound delays during hearing aid processing were reasonable. Audibility evaluations suggest this model can provide the right amount of amplification at the lowest or highest volumes.

    About

    The MDHearing NEO XS is a non-prescription, over-the-counter hearing aid with a completely-in-the-canal (CIC) style, molded to fit inside the ear canal. There are selectable preset programs available to choose an ideal hearing setting for your environment. It has a rechargeable case that uses a USB-C cable.

    It has a manufacturer warranty period that might cover hardware defects or replacements, lasting 12 months. The trial period to test out the hearing aids without penalty is 60 days and is longer than most other models.

    It comes with a cleaning kit, for use as needed. It includes 1 pair of a single size of dome/eartip, which can last 1 months based on the manufacturer recommended replacement cycle of 1 months. It comes with 5 pairs of wax guards, which can last 5 months based on the manufacturer recommended replacement cycle of 1 months. The appx cost of annual replacement accessories is $140, however prices may vary. This is based on the manufacturer's recommended replacement cycles, and if not specified for domes/eartips, we use a default cycle of 6 months.

    Price & Shop