The Sony Self Fitting OTC Hearing Aids (CRE-C20) is a non-prescription, over-the-counter hearing aid with an in-the-ear (ITE) style. This design may either fill the bowl-shaped outer ear (full shell), or just only the lower part (half shell). It has a self-fitting test available to customize to a personal hearing profile. It has a rechargeable case that uses a USB-C cable, and there is an companion app for controlling the hearing aids.
It has a manufacturer warranty period that might cover hardware defects or replacements, lasting 12 months. The trial period to test out the hearing aids without penalty is 45 days.
It comes with a cleaning kit, for use as needed. It includes 1 pair of a single size of dome/eartip, which can last 3 months based on the manufacturer recommended replacement cycle of 3 months. It comes with 5 pairs of wax guards, which can last 15 months based on the manufacturer recommended replacement cycle of 3 months. The appx cost of annual replacement accessories is $32, however prices may vary. This is based on the manufacturer's recommended replacement cycles, and if not specified for domes/eartips, we use a default cycle of 6 months.
