How to Spot Fake Online Reviews
These tips will help you recognize what's real
Ever wonder whether those glowing five-star reviews you see for products sold online are real? It’s hard to know for sure. In fact, research by Fakespot, a website that analyzes online product reviews, found that 42 percent of Amazon’s reviews aren’t genuine. How to know whether the reviews you see on e-commerce websites are authentic, and can be trusted when you’re making decisions about products to buy?
Samantha Gordon, a CR Deals editor, reveals how to recognize what’s real—and what’s fake.
1. Note the time stamps of the reviews. If you notice a cluster of very positive reviews all posted on the same day, “something fishy might be going on,” Gordon says. Fake reviews can be grouped together like this, so it’s probably best to skip over them.
Editor’s Note: This article also appeared in the August 2023 issue of Consumer Reports magazine.