Most and Least Reliable Pro-Style Range Brands

With data on more than 80,000 ranges, CR reveals the brands that build models that last

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overhead view of grates on prostyle range Photo: Consumer Reports

Because professional-style ranges are built to withstand a lot of use, at least in theory, you’d think they’d be more reliable than your average kitchen range. But based on data from Consumer Reports’ reliability surveys, the opposite is true.

In fact, according to our member surveys, some of the most expensive pro-style range brands have some of the highest estimated problem rates by the fifth year of ownership. Of the 15 pro-style brands we rate from our surveys, only two earn a rating of Very Good or Excellent, while a staggering seven earn ratings of Fair or Poor.

To see how well ranges hold up in a consumer’s home, we survey our members every year about the products they own, and we use the data to make projections about how new models from a given brand will hold up over time. That constitutes our predicted reliability ratings. We also ask members how likely they are to recommend their range to others, and that serves as the basis for our owner satisfaction rating.

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In our most recent reliability surveys from 2019, 2020, and 2021, we asked members about their experiences with 80,325 ranges they purchased between 2011 and 2021.

“Compared to other types of ranges, they’re generally more problematic, but their owners tend to be more satisfied with them,” says Simon Slater, CR’s associate director of survey research. One possible reason is that nothing can match the look and feel of a pro-style range, even if the appliances are prone to needing repairs. If you do choose to go pro, there are still safer bets that are less likely to let you down.

So which brands of pro-style ranges are the most reliable and which are the least reliable? Below are our detailed findings. For more information on ranges of all types, read our range buying guide. And for data-based assessments on how well pro-style and other ranges perform in our rigorous tests, see our range ratings.

Most Reliable Pro-Style Range Brands

From our surveys, we have reliability ratings for 15 major manufacturers of pro-style ranges: Bertazzoni, BlueStar, Bosch, Café, Dacor, Electrolux, Fisher & Paykel, Jenn-Air, KitchenAid, Maytag, Miele, Monogram, Thermador, Viking, and Wolf.

CR members with digital access can read on for some of the most interesting findings from our surveys, along with specific pro-style range models from brands that rate well for predicted reliability and owner satisfaction.

Become a member to read the full article and get access to digital ratings.

We investigate, research, and test so you can choose with confidence.

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