Most and Least Reliable Pro-Style Range Brands

With data on more than 67,000 ranges, CR reveals the brands that build models that last

An illustration of a pro-style range.

Because professional-style ranges are built to withstand a lot of use, at least in theory, you’d think they’d be more reliable than your average kitchen range. But based on data from Consumer Reports’ reliability surveys, the opposite is true.

In fact, according to our members, some of the most expensive pro-style range brands have some of the highest rates of repair by the fifth year of ownership. And their predicted reliability ratings reflect that reality. Of the 11 pro-style brands we rate, none earn an Excellent rating, and only two earn a Very Good rating for reliability.

To see how well ranges hold up in a consumer’s home, every year we survey our members about the products they own, and we use that data to make projections about how new models from a given brand will hold up over time. That constitutes our predicted reliability ratings. We also ask members how likely they are to recommend their range to others, and that serves as the basis for our owner satisfaction rating.

More on Ranges

These latest findings come from the Consumer Reports 2018 and 2019 Spring Surveys, which leverage data on 67,546 gas, electric, and pro-style ranges that our members purchased between 2009 and 2019.

"Despite the problems pro-style brands have, most are rated well for owner satisfaction," says Simon Slater, CR's associate director of survey research. "Compared to other types of ranges, they're generally more problematic, but their owners tend to be more satisfied with them."

So which brands of pro-style ranges are the most reliable, and which are the least reliable? Below are our detailed findings. For more information on ranges of all types, read our range buying guide. And for data-based assessments on how well pro-style and other ranges perform in our rigorous tests, see our range ratings.

Most Reliable Gas Range Brands

We have reliability ratings for 11 major manufacturers of pro-style ranges: Bertazzoni, BlueStar, Café, Dacor, Jenn-Air, Kenmore, KitchenAid, Monogram, Thermador, Viking, and Wolf. 

CR members with digital access can read on for some of the most interesting findings from our survey, along with specific pro-style range models from brands that rate well for predicted reliability and owner satisfaction. And we offer insights on those that fare well in our performance tests. 

No pro-style range brand earns an Excellent rating for predicted reliability, but two come close. Kenmore and Monogram (formerly GE Monogram) earn ratings of Very Good, meaning you’re less likely to have problems with their pro-style ranges during the first five years of ownership.

Between these two, only Monogram earns an Excellent rating for owner satisfaction. Kenmore earns a middling rating of Good. But Monogram isn't alone in garnering high owner satisfaction. Four other brands in our survey rate Excellent for that, based on data from our survey: BlueStar, KitchenAid, Thermador, and Wolf. None of these four rate well for reliability, though.

The bottom line? Monogram makes some of the most reliable pro-style ranges, and its owners are overwhelmingly satisfied. The two Monogram models currently in our ratings are also stellar performers at the very top of the pack. Both have cavernous ovens, which is a rarity among pro-style models because they typically lose quite a bit of usable cooking area to insulation. Both simmer steadily and earn ratings of Good or better in every performance test, including heating a large pot of water, baking, broiling, and self-cleaning.  

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Pro-style ranges Rated
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