Sound QualityThe Sonos One (Gen 2) has very good overall sound quality. Bass has good impact and definition, but does not go deep. Midrange is even, but is a bit grainy and has a slightly hard edge. Treble is extended, but a bit dry and lean. Does a so-so job of recovering room ambience, and a bit of fine detail and complexity is lacking. Provides a decent volume level in a small to medium sized room. Even though it's a mono speaker it gives the impression of having decent width and height, but not much sense of depth. Stereo pair: Decent room ambience recovery gets a bit more of the program material fine detail and complexity, and sounds more open and sound quality is slightly better but remains very good.
Versatility
Versatility is Good. It's a monophonic speaker, with multi-room support. Supports stereo pairing with another Sonos One (Gen 2). Wireless: WiFi supports only 2.4Ghz and it lacks Bluetooth. Communications: Lacks support for calling, texting and messaging features. Digital Assistant Muting: Has a dedicated touch control to disable the digital assistant by muting its microphones. Audio Connections: Lacks analog audio inputs and outputs. Audio Tailoring: Has auto calibration and has user adjustable treble and bass controls. OS Support: iOS, Android. Other connections and features: Lacks a USB device port. Streaming by voice command: Supports voice command of common streaming services such as Amazon Music, Pandora, Spotify, Tune-In and iHeart Radio. Voice ID: Lacks support to setup voice identity using this speaker, although it can use a voice print stored in a user's Amazon account trained from an Amazon speaker. This feature allows the account holder to access personal information with their voice print.
Ease of Use
Overall ease of use of the Sonos One (Gen 2) is very good. Wireless setup: Setup requires an app downloaded to a device or device connection, easy but not intuitive - need instructions (may be included in app), may or may not involve inputting Wi-Fi network password and account setups. Console controls: Volume controls are prominent but ambiguously labeled making it unclear as to their function. Lacks graphical position marking or index of level. Volume may also be controlled via a natural language command. Audio mute: Unlabeled - well placed - with indication when it is engaged. Microphone mute: Well marked, well placed, clear indication when it is engaged. Source selections: Requires app to be installed, app installation is straight forward. Once app is installed switching between inputs is fairly intuitive. App remote: Volume controls are prominent and have graphical position marking but lacks specific index markings. Mute: (Remote) Well marked, well placed, clear indication when it is engaged. Voice transport controls: Natural language control of transport (Play/Pause/Skip/Mute), volume controls and source selection was easy and intuitive.