Vacuum Cleaners

Best Vacuums

Bissell EV675 Multi-Surface 2503

The Bissell EV675 Multi-Surface 2503 has a 14.4V Li-ion battery and 2 side brushes. It comes with a docking station, remote, 2 extra side brushes, an extra filter and cleaning tool. It does not have Wi-Fi/Cellular connectivity.

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CR's Expert Take

How did it perform in our owner surveys and expert lab testing?

Overall Score

The Overall Score for this model incorporates our expert lab test results, as well as ratings for that brand’s reliability and owner satisfaction from our annual product owner survey of members.

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Current Range of Tested Robotic Vacuums

What goes into the Overall Score?

OWNER SURVEYS

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Carpet

/ 5

Bare floors

/ 5

Navigation

/ 5

Pet hair

/ 5

Edges

/ 5

Ease of use

/ 5

Noise

/ 5

Data privacy

/ 5

Data security

/ 5

Color

/ 5

Detailed Test Results

This version of the Bissell robotic vac did a very job at cleaning our bare floors and was impressive at navigating our test areas, but it struggled to clean our carpets. The vac's random pattern allowed it to pass over areas multiple times which increased both its navigation and pickup scores. It is not, however, strong enough to suck up fine powder embedded in the test carpets. The vac also left debris in the corners of both surfaces. It appeared as though it was picking up the hair easily but left a big clump of hair (deposited it) after it picked it up and took another pass to pick it up. The hair was caught in the brushroll and was not easy to clean. The hair wound tightly around the connectors and scissors were needed to loosen tight hair although the ends of the brushroll pop off for easy cleaning. A few plusses: It didn't scatter debris and it was able to navigate over dark carpet which some models will not do. Features: Auto, spiral (works in circles until it encounters an obstacle), wall, single room, manual. This model is not connected. Battery: Li-ion (14.4V, 2600 mAh, 36Wh). Includes: This model has a one year limited warranty and comes with a docking station, remote, 2 extra side brushes, an extra filter and cleaning tool.

About

The Bissell EV675 Multi-Surface 2503 is part of the Vacuum Cleaners test program at Consumer Reports. In our lab tests, Robotic Vacuum models like the EV675 Multi-Surface 2503 are rated on multiple criteria, such as those listed below.

Carpet: A high score means the vacuum effectively removes surface debris and embedded dust from medium-pile carpet. A top-scoring model picks up more debris from carpet per run.

Bare floors: A high score means the vacuum effectively removes surface debris like sand from smooth hard floors. A top-scoring model picks up more debris from non-carpeted flooring per run.

Navigation: A composite score that includes combined coverage over multiple runs, clearance under furniture and obstacle and entrapment avoidance.

Brand Reliability & Satisfaction

#? in Reliability of all Robotic Vacuum Brands

Did the brand perform consistently well over time?

PREDICTED RELIABILITY SCORE

/ 100

Predicted brand reliability is based on estimated problem rates for newly-purchased robotic vacuums by the end of the fourth year of ownership, adjusting for extended warranty/service contract status, product usage, and the presence of pet hair in the home. Ranked #? of 11

Would our members recommend this brand?

OWNER SATISFACTION SCORE

/ 100

Brand owner satisfaction is based on the proportion of members who are extremely likely to recommend their robotic vacuum to their friends and family. Ranked #? of 11

Source: Consumer Reports' 2023, 2024, and 2025 Winter Surveys

Features & Specs

Specs

Clearance (in.)

3.3

Time to Clean Room (min.)

Pattern

Random

WiFi/Cellular connectivity

Run time (min.)

100

Remote control

Yes

Connections

Navigation POC

94.62698413

Carpet POC

54.52777778

Ease of use POC

81.125

Bare floors POC

93.71428571

Noise POC

100.49999999

Price & Shop

Bissell EV675 Multi-Surface 2503

CR's Expert Take

Overall Score

What goes into the Overall Score?

Detailed Test Results

About

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