A Bob jogging stroller stroller for which Britax has recalled a replacement bolt
Photo: CPSC

The Consumer Product Safety Commission has announced the recall of approximately 200 thru-bolt axles distributed by Britax from January through April 2019 as part of an information campaign involving BOB jogging strollers.

The bolts were offered to consumers as a free replacement for the factory-installed quick-release thru-bolts on 17 models of BOB jogging strollers manufactured between January 2009 and September 2015. 

The campaign came after the CPSC sued Britax, the owner of the BOB brand, in early 2018. At the time, the agency had received approximately 200 complaints from consumers who reported that the front wheel of their BOB jogging strollers detached during use. The agency also received 97 reports of injuries to children and adults.

The company settled with the agency late last year and launched a campaign around proper use of the quick-release mechanism on the affected strollers. Once consumers watched an instructional video, they could request this replacement thru-bolt, an alternative quick-release axle, or a discount on other BOB products.

More on the Britax Campaign and Jogging Strollers

The now-recalled replacement thru-bolt can fracture during use, allowing the wheel to detach—the very problem the new bolts were designed to prevent. There have been no reported injuries associated with the fractured replacement bolts. 

When the CPSC announced last year it had settled with Britax, Consumer Reports' safety experts felt that the agreed-upon campaign still left consumers at risk.

"We're very concerned that this campaign will leave most strollers unrepaired, and that unsuspecting consumers could end up buying them on the secondhand market. Through this new defect, Britax has again let down its customers, with children’s and parents’ safety on the line,” says William Wallace, manager of home and safety policy for Consumer Reports.

“Britax should take a top-to-bottom look at its internal safeguards and culture and fix what went wrong," he adds. "This episode shows why a hands-off approach to safety regulation does not work—and how critical it is for the CPSC to be the strong and independent watchdog that consumers deserve.”

Details of the Britax Thru-Bolt Axle Recall

A detailed illustration for the recalled Bob jogging stroller replacement bolt
Photo: CPSC

The recall: About 200 Britax modified thru-bolt axles, distributed between January 10, 2019, and April 26, 2019, as part of the BOB jogging stroller information campaign. The bolts were sent to consumers who requested the replacement part for BOB jogging strollers manufactured before between January 2009 and September 2015. The thru-bolt's model number is S11393700.

The risk: The bolt can fracture during use, allowing the front wheel of the stroller to detach, posing a risk to the child in the stroller and the adult pushing the stroller. 

Incidents: Britax has received eight reports of the bolts fracturing. No injuries have been reported. 

When: The bolts were offered by Britax from January 10, 2019, to April 26, 2019. 

The remedy: Consumers should stop using these thru-bolt axles. Britax is contacting consumers who received the recalled axles and providing them with a free replacement.

Contact Britax: Britax is contacting affected consumers who requested the replacement thru-bolt axles. Consumers may also directly contact Britax at 888-427-4829 or via email at US-customerservice@britax.com.

Report a defective product: Call the CPSC hotline at 800-638-2772 or go to saferproducts.gov.