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Best & worst cars for owner satisfaction

How owners really feel about their cars

Published: November 2013

To pin down how owners really feel about their current car, we ask a simple question: “Considering all factors (price, reliability, comfort, enjoyment, etc.), would you get this car if you had it to do all over again?” For each class, the vehicles garnering the largest percentage of “definitely yes” votes get the award for “most satisfying,” and those with the fewest “definitely yes” votes are consigned to the “least satisfying” bin.

That analysis, which focused on 2011 through 2014 models, was based on about 340,000 survey responses from Consumer Reports’ magazine and online subscribers.

As is often the case, performance and fuel economy are the two strongest factors pushing a vehicle to the top of our Owner Satisfaction survey results. While a small SUV crept into the top ranks this year, seven of the Most Satisfying vehicles are either fuel-efficient (Chevrolet Volt), performance oriented (Porsche Boxster & 911, Ford Mustang V8, Chevrolet Corvette, Dodge Charger V8), or both (Tesla Model S).

Most satisfying % definitely buy again Least satisfying % definitely buy again
Tesla Model S

99%
Nissan Versa sedan*
45%
Porsche Boxster* 95 Nissan Rogue
50
Chevrolet Volt 91 Jeep Compass
51
Porsche 911 91 Hyundai Tucson 52
Ford Mustang V8
88 Volkswagen Jetta (4 & 5-cyl.)
53
Chevrolet Corvette 87 Ford Escape (2.5-liter) 53
Audi A6 (3.0T) 80 Kia Sportage 55
Audi A7 86 Acura ILX* 55
Dodge Charger (V8) 85 Mitsubishi Outlander Sport 55
Mazda6* 85 Kia Optima Hybrid 55
Subaru Forester* 85 Nissan Sentra* 55

* Indicates a score based on only one model year of data.

   

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