Dell XPS 12 Convertible Touch Ultrabook (4th Gen i5)
Approximate retail price:
Summary: A 12.5-inch convertible laptop tested with Windows 8, an Intel Core i5-4200U 1.6GHz processor, 4GB of memory, Intel HD Graphics 4400 graphics, a touchscreen, and a 128GB solid-state drive.
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Community icon2 people have reviewed this model.
Type: 11- to 15-inch convertible laptops
About - Dell XPS 12 Convertible Touch Ultrabook (4th Gen i5)

The Dell XPS 12 Convertible Touch Ultrabook (4th Gen i5) is a 12.5-inch convertible laptop with an LCD resolution of 1920 x 1080. It has 4GB of memory and a 128GB hard drive. It has an an Intel Core i5-4200U 1.6GHz processor and Intel HD Graphics 4400 video adapter but no dedicated video memory. But it lacks an optical drive for burning CDs or DVDs. It comes with Windows 8 pre-installed.

The XPS 12 Convertible Touch Ultrabook (4th Gen i5) has a touch screen, a multitouch touchpad, and 2 USB ports. It supports Wi-Fi 802.11n, so it's compatible with the latest high-speed routers.

The XPS 12 Convertible Touch Ultrabook (4th Gen i5) measures 12.5 inches wide by 1 inches high by 8.5 inches deep and it weighs 3.3lbs. It's backed by a 12 month warranty, with 12 months of tech support.

About This Brand

Inspiron is Dell's mass-market line of laptops, desktops, and all-in-ones. For higher performance and gaming systems, Dell offers the XPS convertible line. For hard-core gamers, Dell offers Alienware systems. Inspiron One and XPS are its all-in-one brands, including touch screens on some models. There's also a Chromebook geared toward students.

Read our Brand Reliability
Features & Specs - Dell XPS 12 Convertible Touch Ultrabook (4th Gen i5)
info Display size (in.) 12.5
info Processor Core i5-4200U
info Memory (GB) 4
info Storage (GB) 128
info Video memory (MB) NA
info Blu-ray or DVD None
info Memory-card reader No
info Wi-Fi Yes
info WiMAX No
info USB sleep and charge Yes
info Thunderbolt port No
info Digital video out Yes
More features and specs
User Reviews - Dell XPS 12 Convertible Touch Ultrabook (4th Gen i5)
User Reviews
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(9 of 10 customers found this review helpful)
Poor performer
Good Battery Life
Errors Opening Software
Unreliable Performance
Best Uses
Word Processing
I have never owned a more frustrating computer. My intuition is that the problem is less with the computer than with Windows 8.1. Terrible performance.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(13 of 14 customers found this review helpful)
Good when it works
Good Battery Life
Cannot Access Battery
Poor Construction
Poor Touch Pad
Unreliable Performance
Best Uses
I really liked this laptop when it was working but I was sent defective machines twice. I decided not to take a third, so I'm out a computer now and back to shopping. (It's worth noting that the technical support staff were outstanding. Also, Dell is giving me a full refund, which I wasn't guaranteed because the second machine broke down about 10 days past the 30-day return policy on the ORIGINAL machine, which is when the return policy clock starts counting down.) So, on the plus side, the keyboard was easy to use even in a darker room because it was backlit; the apps loaded quickly; the battery would last nearly a full day; the touchscreen worked really well. The cons: The power pack didn't work with the first machine and, apparently, the motherboard kicked the bucket in the 2 - 3 weeks I had the second machine; the touchpad was too sensitive so, when I would navigate, the app I was using would go away and I'd be dumped back on the desktop. One last con: I was never comfortable that the machine is designed to prevent users from accessing the battery; only a technician can get to it. Often, the only way I've found to reboot a laptop is to pull off the battery and reattach, so I didn't like not having the option. I'll add that in the short time I was able to use the machine, I didn't actually use a lot of apps and functionality so I can't really comment credibly on performance. For example, I never loaded photos and never used it as a tablet. I used it for video chatting on Skype and the camera was great. I'm disappointed I received two defective machines because I really liked the ergonomics, weight, size, and dual use.
How long have you owned it:
A month or less
Bottom Line
No, I would not recommend this to a friend.
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