Tips for making the switch
Changing pharmacies isn’t difficult, but you need to follow all of the steps to make sure that everyone involved in your family’s health care has up-to-date information. Here’s what to do.
Let the new druggist handle transfers. Much of the work to transfer prescriptions, including remaining refills, is done electronically these days. Depending on your state laws, refills for controlled substances might not transfer, in which case you’ll need to have your doctor issue a new prescription.
Do the paperwork. Your pharmacy needs a complete profile of every family member, including insurance information, medical history, and a list of every drug used—prescription and over-the-counter drugs, herbs, supplements, topical preparations, and even eye drops.
Notify your doctors. It will save time and confusion later if you call your doctors’ offices and update the pharmacy information in your file.
Fill all prescriptions at the new store. Chain stores frequently entice customers with discounts and gift cards for transferring or bringing in a new prescription. But once you’ve found a drugstore that suits your needs, it’s safest to fill all of your prescriptions there if you can. “Jumping around might save you a few dollars here or there, but it’s bad in the long run because no one place will have a complete medical profile,” Hoey says. “We can’t alert you to potentially dangerous interactions if we don’t know everything you are taking.”