Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Save products you love, products you own and much more!

Save products icon

Other Membership Benefits:

Savings icon Exclusive Deals for Members Best time to buy icon Best Time to Buy Products Recall tracker icon Recall & Safety Alerts TV screen optimizer icon TV Screen Optimizer and more

    Bill on unlocked cell phones moves forward

    But the legislation needs refinement, Consumers Union says

    Published: September 12, 2013 10:00 AM

    Find Ratings

    A change this past January to the Digital Millennium Copyright Act (DMCA) made it illegal for you to unlock your smart phone without your carrier's permission. That is, if your phone is tethered to Carrier A, you can't "unlock" it on your own so that you can use it with Carrier B.

    But the House Judiciary Committee is working on a bill that would, at least temporarily, restore your right to unlock your cell phone for use on another carrier's network. The committee hopes to bring the bill to the House floor for a vote soon.

    Before January, the DMCA let you unlock your mobile device. That meant that when your contract expired, you could switch carriers, say to take advantage of better service or lower rates. (Unlocking differs from "jailbreaking," which lets you load the device with the latest OS or delete unwanted bloatware. Jailbreaking an under-contract phone or tablet usually voids the manufacturer's warranty and the carrier's service agreement.)

    Consumers Union, the policy and advocacy arm of Consumer Reports, believes that letting you unlock your phone will save you money, give you greater choice, and help spur increased competition in both the mobile phone and wireless service marketplaces. In a letter to Bob Goodlatte, chairman of the Committee on the Judiciary U.S. House of Representatives, Consumers Union asked that these following improvements be considered before the vote:

    • No fine-print loopholes. The right to unlock should not depend on whether the contract with the initial carrier has given you legal ownership of the software inside your mobile phone, or in the contract fine print has given you only a "license" to use the software. Giving the right to unlock only to the "owner of a copy of the program" creates a loophole that could allow the original carrier or the manufacturer of the mobile phone to nullify the right.
    • Cover all consumers. The right to unlock should not be limited to only "purchasers" of the mobile phone. You might have received the phone as a gift or in some other lawful fashion that does not involve money changing hands. 
    • Cover all new phones. The right to unlock should apply to new phones as well as used ones. When you are eligible to obtain a new phone under a wireless contract, you might prefer to keep using the old phone and let someone else use the new one.
    • Cover tablets. The right to unlock should apply to tablets as well as smart phones. You use both devices for the same purposes, and they should be treated the same in relation to those purposes.
    • Make sure you can get help unlocking. You should be able to get help with unlocking your mobile device. To ensure this right, third parties assisting with the unlock must be assured that they are not in legal jeopardy as long as they are acting in good faith to follow the law. They'll need to rely on the your assurance that you are eligible under the law to unlock the device and to obtain assistance.

    For more information on issues and regulations that affect all consumers, check Policy and Action.


    Find Ratings

    Tablets Ratings

    View and compare all Tablets ratings.

    E-mail Newsletters

    FREE e-mail Newsletters! Choose from cars, safety, health, and more!
    Already signed-up?
    Manage your newsletters here too.

    Consumer Protection News

    Cars

    Cars Build & Buy Car Buying Service
    Save thousands off MSRP with upfront dealer pricing information and a transparent car buying experience.

    See your savings

    Mobile

    Mobile Get Ratings on the go and compare
    while you shop

    Learn more