GE French-Door Refrigerators Recalled Due to Fall Hazard

The freezer drawer handle can come off when you try to open it, potentially causing you to fall

GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel Source: CPSC

GE Appliances, which is owned by Haier, has issued a recall for over 155,000 GE French-door refrigerators. The handle of the freezer drawer on the recalled refrigerators can come off when you try to open the drawer, posing a fall hazard.

According to the U.S. Consumer Product Safety Commission recall notice, there have been 71 reported incidents with 37 reported injuries, including three reports of serious fall injuries. The recall covers six 36-inch-wide stainless-steel French-door models manufactured between February 2020 and August 2021 with a specific range of serial numbers. A recall has also been issued in Canada for 2,300 units sold there.

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The affected models are: GFE26JYMKFFS, GFE26JYMNFFS, GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers of affected units start with one of the following two-letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.

None of the affected models have been tested by Consumer Reports. Our refrigerator ratings currently contain 13 other GE French-door models.

If you own one of the affected models with the specific serial number codes, GE Appliances will replace the mounting fasteners of the freezer drawer handle for free.

Details of the GE French-Door Refrigerator Recall

The recall: This recall includes units of the GE-branded GFE26JYMKFFS, GFE26JYMNFFS, GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS French-door refrigerators with serial numbers that begin with the following two-letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS. For more information on locating the model number and serial number, see the CPSC recall notice.

The risk: The handle of the freezer drawer on affected units can come off when you try to open it, creating a fall hazard.

Incidents/injuries: There have been 71 reported incidents with 37 reported injuries, including three serious fall injuries.

How many: About 155,000 units in the U.S. and 2,300 units in Canada.

Where and when sold: These refrigerators were sold nationwide at Best Buy, Home Depot, Lowe’s, and other appliance retailers, as well as online at BestBuy.com and Lowes.com. They were sold between February 2020 and January 2022 for $1,900 to $2,500.

The remedy: GE Appliances is providing free repairs of the freezer drawer handles with new mounting fasteners. Consumers with recalled units should contact the company immediately to schedule an in-home service visit.

Contact information: For more information, contact GE Appliances at 888-345-4671 or go to the company’s recall information page.

Report a hazardous product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov.