Most and Least Reliable Refrigerator Brands
Consumer Reports' latest survey results can help you avoid aggravating repairs
It takes four weeks in Consumer Reports’ temperature-controlled test chamber to collect all the temperature data that goes into scoring each fridge in our refrigerator ratings. And that’s not counting our evaluations for storage capacity, energy efficiency, ease of use, and more.
But using a refrigerator for one month is a far cry, of course, from relying on one for 10 years, the median expected lifespan for a newly purchased refrigerator, according to CR member surveys. If you’re in the market for a new fridge, you want it to last for years to come—and you want to be happy with your purchase.
“That’s one of the reasons we incorporate reliability and satisfaction data from our annual surveys directly into our overall refrigerator scores,” says Simon Slater, CR’s associate director of survey research.
Short on style and features, this traditional configuration offers the best value. Only 5 percent of refrigerators in CR’s survey are top-freezers.