Ford Recalls Edge, Explorer, and Taurus for Rollaway Risk

The vehicles could also abruptly lose power while in motion

Keith Barry, Consumer Reports Senior Autos Reporter.

By Keith Barry
Senior Autos Reporter

November 13, 2020

Ford is recalling 15,587 vehicles, including 2014 Ford Edge SUVs, 2014 through 2016 Ford Explorer SUVs, and 2014 through 2016 Ford Taurus sedans, to fix a faulty bracket in the drivetrain that could increase crash risk.

If the part fails, it could lead to one of two situations that could cause a crash. Either the vehicle could lose power while in motion, or it might not go into Park when stopped, putting it at risk of rolling away. According to the automaker, drivers may notice a "grinding, banging, or clicking noise" while the vehicle is moving before the part fails.

Only vehicles equipped with 2.0- or 2.3-liter engines and front wheel are included in the recall. Ford said in a statement that it is unaware of any crashes or injuries related to this recall.

The Details

Vehicles Recalled
• 2014 through 2016 Ford Taurus and Ford Explorer SUVs built from Nov. 1, 2013, to Dec. 23, 2015
• 2014 Ford Edge SUVs built from Nov. 1 to Dec. 23, 2014

The problem: Because of a design defect, part called a link shaft bracket may fracture unexpectedly due to the normal vibrations of a vehicle in motion. If that happens, drivers may not be able to put the vehicle into Park (which could put it at risk of rolling away) or the vehicle may lose power while moving.

The fix: Dealers will replace the link shaft bracket free of charge. Replacement parts are not currently available, so Ford will contact owners again as soon as they can bring their vehicles in for a repair.

How to contact the manufacturer: Owners may contact Ford customer service at 866-436-7332.

NHTSA campaign number: 20V692. Ford’s own number for this recall is 20S63.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.

Stay informed about recalls that might affect your vehicle by using our Car Recall Tracker. Create a free account now to become a CR member.

Keith Barry

Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on BlueSky @itskeithbarry.bsky.social.