A recalled Tesla Model X.

Tesla is recalling more than 9,000 Model X SUVs from the 2016 model year because cosmetic panels on the roof may detach from the vehicle. If the panels detach while the vehicle is moving, it could create a safety hazard for other drivers.

One of the problem panels is located where the windshield meets the roof, and the other is farther back between the hinges for the Model X’s unique “falcon” doors. According to documents from the National Highway Traffic Safety Administration, no primer was used before attaching these panels to the vehicle. Without primer, the bond that holds the panels on to the vehicle may weaken, and they could come loose.

NHTSA says that drivers may notice “a detectable noise” coming from the area of the panels while driving and that one or both of the panels may be visibly loose. The agency does not have any reports of crashes or injuries related to the recall.

Tesla service centers will inspect and repair the panels if necessary, free of charge.

The Details

Vehicles recalled: 9,136 Tesla Model X SUVs manufactured between Sept. 17, 2015, and July 31, 2016.

The problem: Primer was not applied to the vehicle before attaching two cosmetic roof panels using urethane. This bond may fail over time and cause the panels to come loose.

The fix: Tesla service centers will inspect the panels to determine whether they were installed properly. If not, they will apply primer before reattaching the panels.

How to contact the manufacturer: NHTSA says owners will be notified by mid-January 2021. Owners may contact Tesla customer service at 877-798-3752.

NHTSA campaign number: 20V710. Tesla’s own number for this recall is SB-20-12-005.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.


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