10 Least Satisfying Cars, According to Consumer Reports

These models stand out for how much they disappoint

2021 Toyota C-HR
Toyota C-HR
Photo: Toyota

Given the expense of buying a car and all the time drivers spend behind the wheel, it’s not surprising that car buyers are disappointed when a vehicle doesn’t live up to its promise.

CR analyzed data from our latest member survey to measure the current state of vehicle owner satisfaction. The owner satisfaction score—based on whether owners say they would definitely buy the same car again if given the choice—measures whether a car has lived up to expectations.

More on Owner Satisfaction and Car Reliability

Combined with CR’s ratings on testing and reliability, our owner satisfaction ratings give car buyers valuable guidance when they’re shopping for a vehicle. (Detailed information is available on our car model pages.)

Based on that analysis, the following models are the least satisfying. They’re presented in rank order, counting down to the least satisfying.

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Kia Forte: 47% Would Buy Again

Cadillac XT4: 47% Would Buy Again

Jeep Renegade: 46% Would Buy Again

Jeep Compass: 46% Would Buy Again

Infiniti QX50: 46% Would Buy Again

Nissan Rogue Sport: 42% Would Buy Again

Infiniti Q50: 40% Would Buy Again

Chevrolet Trax: 37% Would Buy Again

Ford EcoSport: 30% Would Buy Again

Toyota C-HR: 29% Would Buy Again