Product Reviews

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Car Owner Satisfaction: The Most-Loved Models

Our exclusive survey-based ratings point to the cars, SUVs, and trucks that satisfy owners the most

2019 Honda Accord stands our for car owner satisfaction
MORE ON OWNER SATISFACTION AND CAR RELIABILITY

The average price for new cars continues to rise; it’s about $35,000 now, according to the National Automobile Dealers Association. For that much money, you’d think happiness would be part of the deal, but it’s not.

Consumer Reports members shared the experiences they’ve had with more than 500,000 vehicles in our 2018 auto surveys. Primarily, they were asked whether they would buy the same car again. That decision is the basis of CR’s owner satisfaction score.

We looked at this year’s data to see how owners rate their cars on satisfaction in five categories: driving experience, comfort, value, styling, and audio controls. These factors show where a car shines and where it comes up short.

The survey results show that in every vehicle type, there's a significant spread between the models that met expectations and those that were disappointing. Before buying, learn from others’ experiences by using the detailed ratings available on the car model pages, where you will also find reliability, road tests, and pricing information.


Most Satisfying

The models that top the owner satisfaction ratings deliver on their promises, whether they're for performance or fuel efficiency. Below we highlight the best in each subcategory, ranging from subcompact cars to luxury SUVs and full-sized pickup trucks. 

Cars