2016 Acura TLX Owner Satisfaction - Consumer Reports
Poised to compete with segment heavy hitters, the Acura TLX doesn't have what it takes to play in the big leagues. While it is a good overall performer, the TLX lacks the engaging performance and panache found in other upscale sedans. Measured against its European and Japanese rivals, the TLX's handling falls short and its ride isn't as comfortable.
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Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"quick acceleration. good handling. could use improvement in tight cornering."

Anonymous, WA (2016 Acura TLX)

"I had serious problems with the transmission but a software fix had almost completely cleared that problem."

Bruce H., ON (2016 Acura TLX)

"Good acceleration and positive handling."

Anonymous, FL (2016 Acura TLX)

"With SH-AWD and the ability to select the type of driving[ECON, NORMAL,Sport etc] there isn't any situation the Acura can't handle and do it very well"

Anonymous, NC (2016 Acura TLX)

"I haven't found anything bad yet! Love the 8 speed that your can drive as manual(great for heavy traffic) and the rear wheel steering(I really do feel it really helps in corners!)"

Dwight H., CA (2016 Acura TLX)

"Powerful when equipped with the V6 and 9 speed transmission. Original equipment tires were upgraded and handling satisfactory improved significantly"

Lee H., MD (2016 Acura TLX)

"with a 6 cilinder motor solid aceleracion."

Jose B., CA (2016 Acura TLX)

"The car feels lightweight and handles fairly well. The ride seems soft yet still moderately responsive. The transmission (8 speed dual clutch) can shift quickly and can be fun, but is programmed to up-shift to higher gears even at low speeds to aid fuel economy. This however, causes the car to feel lethargic and requires regular deep presses on the accelerator to get it downshift and get going."

Mark L., MN (2016 Acura TLX)

"Firm, fast and predictable"

Anonymous, CT (2016 Acura TLX)

"Acceleration is there when you need it most, such as freeway entrance ramps. Handling is above average without sacrificing ride comfort."

Larry E., OH (2016 Acura TLX)

"Excellent handling and acceleration even in the economy mode. Engine off at stops takes time to get used to and must be tuned off in heavy stop and go traffic,"

Stephen F., NJ (2016 Acura TLX)

"Comfortable seats. Excellent handling"

Anonymous, NY (2016 Acura TLX)

"Good acceleration when needed to enter expressways. Handles well in difficult weather conditions."

Edward K., NY (2016 Acura TLX)

"My TLX has a V6 and 9 speed transmission. When driving at any speed and accelerating just enough to keep the car at that speed, I feel a severe vibration through the steering wheel and seat. Acura Service says it is a “feature‿ related to cylinder deactiviation. I say hocum. I would not by this car again because of this defect."

Philip L., FL (2016 Acura TLX)

"Very good on both"

Anonymous, FL (2016 Acura TLX)

"The car had a sudden violent downshift, It was corrected by the dealer after several attempts."

Anonymous, IL (2016 Acura TLX)

"Very annoying engine start/stop, can't turn off permanently. Transmission shifting not always smooth. Brake distance warning overtly sensitive. Had to turn off."

Phillip Z., PA (2016 Acura TLX)

"I have the 2.4L 4cyl. model. Light, nimble, and very responsive. The 8spd dual clutch transmission is very quick and adds to the drive although it does take a little bit of an adjustment to getting used to over a standard automatic."

Anonymous, MB (2016 Acura TLX)

"In the winter the transmission was far from smooth. When starting up it tended to clunk into gear. This was less noticeable when the weather warmed up."

BRUCE H., ON (2016 Acura TLX)

"I have zero issues with how the car drives, accelerates or handles. It's smooth, quiet and depending on the driving mode selected can have excellent acceleration. The AWD system makes the car feel as if it is glued to the road."

Anonymous, NC (2016 Acura TLX)

"they have fitted a small 4-cylinder engine on a large body, with a weak automatic transmission that only responds halfway decent in sport+ mode - which requires a lot more gas than the 6-cylinder version, but the dealer doesn't say that during the extremely long sales presentation; shocks are very bouncy, borderline unsafe in turns at high speed - very unlike Acura (or Honda)"

CRISTIAN D., FL (2016 Acura TLX)

"The automatic has an annoying abrupt downshift when almost stopped."

Anonymous, IL (2016 Acura TLX)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"comfortable seats. Excellent handling."

Anonymous, NY (2016 Acura TLX)

"Seats could be a bit more padded for increased comfort. Road noise is too loud. Ride is OK"

Anonymous, FL (2016 Acura TLX)

"one rough roads the ride is very harsh. I believe this is caused by the low profile tires that a lot of the vehicle today seem to have.SUV's seem to have a better ride on rough roads because they don't have the low profile tires."

Ron G., MA (2016 Acura TLX)

"comfortable adjustable front seats. Noise level is a bit louder than I expected at highway speeds."

Anonymous, WA (2016 Acura TLX)

"The comfort of the TLX seats is very good. The car is very quiet at highways speeds. However, with the 4 cylinder model when in gear and stopped, like at a stoplight or stop sign, the engine produces a low frequency din/vibration that is very annoying and sometimes gives me a headache after sitting at multiple stoplights for extended time. Multiple dealer inspections says this is normal for a 4 cylinder. It wasn't normal for my past 4 cylinder equipped vehicles. Very disappointed with this trait."

Mark L., MN (2016 Acura TLX)

"Quite comfortable ride with good handling."

Larry E., OH (2016 Acura TLX)

"very comnfortable."

Jose B., CA (2016 Acura TLX)

"very comfortable seats, good support and adjustment"

Anonymous, MD (2016 Acura TLX)

"Front seats are not that comfortable for long drives (2+hours). I wish they would improve on this."

James B., NY (2016 Acura TLX)

"My 2014 Acura rode very hard. The 2016 rides much more smoothly."

SAMUEL Y., CA (2016 Acura TLX)

"Fantastic seats! Good side bolstering. Simple climate controls. Extremely quiet and a firm but pliable ride."

Anonymous, MB (2016 Acura TLX)

"Nice looks,comfortable ride."

JOE K., CT (2016 Acura TLX)

"The seats are the most comfortable seats I have ever had in a vehicle."

Anonymous, WI (2016 Acura TLX)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"The"GAVE" me the car for 28,000(list 32,000) fully loaded 42000.(Extreme value and a really nice car. . )"

Dwight H., CA (2016 Acura TLX)

"It has many good qualities that more expensive cars have at a fair price."

Edward K., NY (2016 Acura TLX)

"Overall nice vehicle, but for the cost has Poor cruise control Transmission shifting issues causes vibration"

Anonymous, WA (2016 Acura TLX)

"If my last car hadn't been a Hyundai Azera, I would have ranked the Acura higher. They are comparable in price, but the Azera looked cooler, had a stronger engine and horsepower, and included bluelink. So, Azera is fine - but it's definitely a lower value than the Hyundai."

Keri D., OH (2016 Acura TLX)

"nothing bad. Compared to similar mid sized luxury brands, the Acura is a "steal" for the money. Comparative models will cost significantly more."

Anonymous, NC (2016 Acura TLX)

Styling

How it looks inside and out

What Owners Say

"I like the style and color."

Anonymous, IL (2016 Acura TLX)

"a large spotted area has appeared above the glove compartment; some plastic trim under the dashboard seems to have started to get distorted; I haven't addressed these problems with the dealer, because car is a lease and in all probability I'll return it at the end of the lease"

CRISTIAN D., FL (2016 Acura TLX)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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