Product Reviews

Welcome to Consumer Reports.

We’re so glad to have you as a member. You now have access to benefits that can help you choose right, be safe and stay informed.
Typically, those of us with long commutes can't wait to get out of the car at the end of the day. Not so with the redesigned 2017 Audi Q7. This luxury three-row SUV has proven so capable, slick and pampering, that it is now our top-rated model among all luxury SUVs. Overall, the Q7 outperforms all of its direct competitors, namely the Acura MDX, BMW X5, Mercedes-Benz GLE, and Volvo XC90.
Alerts
There are 6 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
NA
2008
NA
2009
NA
2010
NA
2011
NA
2012
NA
2013
NA
2014
2015
2016
NA
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
NA
2008
NA
2009
NA
2010
NA
2011
NA
2012
NA
2013
2014
2015
2016
NA
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

Typically, those of us with long commutes can't wait to get out of the car at the end of the day. Not so with the redesigned 2017 Audi Q7. This luxury three-row SUV has proven so capable, slick and pampering, that it is now our top-rated model among all luxury SUVs.

Overall, the Q7 outperforms all of its direct competitors, namely the Acura MDX, BMW X5, Mercedes-Benz GLE, and Volvo XC90. Quick, relatively fuel efficient, light on its feet, plush and brimming with usable high-tech, the Q7 is also one of the more expensive models in this category, starting at $54,800, with our typically equipped Premium Plus landing at $68,695. In this case, you get what you pay for.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 2-liter 4 turbo (252 hp)
  • 3-liter V6 supercharged (333 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Audi Q7 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“PreSense system was replaced”

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

“Sensors work well 80% of time. Then they either beep with no object in sight or do not beep with object close by for the rest 20% of time”

Anonymous, NJ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
External music device interface (e.g., smart phone, MP3 player)

“Apple MP3 players would not connect with USB ports and current Audi software”

Anonymous, VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
In-dash navigation system (GPS)

“Module failed that disabled GPS and Bluetooth. It took over 6 weeks to obtain a replacement. Car had less than 1000 miles on it when it failed”

Daniel I., TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Phone pairing (e.g., Bluetooth)

“Failed along with the GPS at less than 1000 miles”

Daniel I., TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

“The dealer said the problem was a software update. I couldn't use any of the navigation, bluetooth, etc. only the radio”

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Radio

“a module was bad that caused the phone, radio, navigation, etc to not work. The module was replaced and everything has worked fine since then”

Anonymous, KY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Speakers

“Some module that manages the sound on one side failed with total loss of sound on one side”

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Voice control commands

“voice recognition is very poor and using the nav system without reliable voice recognition is difficult, clumsy and enough to make me not want to but this car again”

Jerry Y., TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

“Simply does not work....I can't tell this car anything. Will not navigate properly, call phone book numbers, or really recognize my voice for any commands at all”

Benjamin B., CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

“As soon as I plugged in the tire inflator pump (provided by AUDI) into the rear outlet, pump worked for few seconds and quit. I had take the SUV to the dealer for fixing the problem”

Anonymous, GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Exterior lights (other than headlights)

“Both tail lights malfunctioned. Intermittently did not work due to short circuit”

Anonymous, FL (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
Interior lights

“1) Rear right passenger door Child safety lock failed 2) Right side passenger rear view mirror failed to the stowed position 3) All doors would not lock 4) Interior LED lights would not extinguish 5) Interior gear shifter lights would not extinguish (Car thought the right front door was always open) 6) Right Side front and rear windows would only open and close with the individual doors opened”

Anonymous, OH (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Keyless entry

“Keyless entry works two thirds of the time. The rest I have to dig the key out of my bag and press the buttons on the key”

Anonymous, NJ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

“There was a rattle coming from the rear seat, behind the driver. Service dept. seems to have solved it”

Anonymous, NY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

“Rattle from rear hatch”

Anonymous, NC (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

“There is a pretty loud in dash rattle in my car. I have been waiting for an appropriate time to have Audi take a look, but am uncertain how likely it is they'll be able to fix this issue”

Benjamin B., CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

“There is a clicking noise that comes out of the vents of the air conditioner/heater at various times throughout the drive or while it is idle. This has been noticeable since day one of owning the vehicle and has been taken to the dealer two times. They say that it is "normal" and on par with other new Audi Q7's. I honestly do not believe the dealer, however I do not know what else I can do so I deal with it. There is also a rattle coming from one of the speakers on the front driver's side”

James R., VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Squeaking

“At first the brakes seemed to squeak only when it rained. Then one day they were squeaking all the time on a clear day. The dealership tried to blow me off until they drove the vehicle and heard the squeaking. After several days Audi corporate authorized the dealer to replace the brakes”

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

“Ceramic brakes In cold weather squeaking Dealership cleaned & serviced n/c”

Anonymous, SK (2017 Audi Q7 3.0T 3.0 V6 hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Passenger side was blowing hot air the replaced a/c works fine now”

Lawrence S., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Condenser

“AC condenser was replaced”

Anonymous, NY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

“This is an inherent problem for all 2017 Q7's with 5000 or more miles. Told this was normal sound. Big Lie! BMW and Mercedes have both fixed similar problems. However, Audi folks are still denying there is a problem. I wish I knew about this before I purchased the car. Just waiting on the converter to ruin everything with the transmission and spending a lot of money on my $70,000.00+ SUV”

Peter W., GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

“Defective low pressure fuel injector Cylinder 1. Stuck open, flooded engine, shutting down other cylinders. Dealership took 3 weeks and 3 visits to identify problem”

Anonymous, AL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission sensor or solenoid

“Rough shifting at low speeds accompanied by noises. The supercharger clutch was defective”

Anonymous, NC (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Change Vehicle