Typically, those of us with long commutes can't wait to get out of the car at the end of the day. Not so with the redesigned 2017 Audi Q7. This luxury three-row SUV has proven so capable, slick and pampering, that it is now our top-rated model among all luxury SUVs. Overall, the Q7 outperforms all of its direct competitors, namely the Acura MDX, BMW X5, Mercedes-Benz GLE, and Volvo XC90.
Alerts
There are 7 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
NA
2008
NA
2009
NA
2010
NA
2011
NA
2012
NA
2013
NA
2014
NA
2015
2016
NA
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
NA
2008
NA
2009
NA
2010
NA
2011
NA
2012
NA
2013
NA
2014
2015
2016
NA
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

Typically, those of us with long commutes can't wait to get out of the car at the end of the day. Not so with the redesigned 2017 Audi Q7. This luxury three-row SUV has proven so capable, slick and pampering, that it is now our top-rated model among all luxury SUVs.

Overall, the Q7 outperforms all of its direct competitors, namely the Acura MDX, BMW X5, Mercedes-Benz GLE, and Volvo XC90. Quick, relatively fuel efficient, light on its feet, plush and brimming with usable high-tech, the Q7 is also one of the more expensive models in this category, starting at $54,800, with our typically equipped Premium Plus landing at $68,695. In this case, you get what you pay for.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 2-liter 4 turbo (252 hp)
  • 3-liter V6 supercharged (333 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Audi Q7 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"Apple Car play system works only half the time. We have been to the dealer multiple times and they say they fixed it and updated the software, but it still is horrible. The dealer dismisses the problem even though we have multiple videos of the issue happening. Our iPhones are up-to-date on Apple software, we are connecting with an apple cord and it is dismal. My MERCEDES-BENZ operates like a champ and so we know what Apple Car Play is capable of and Audi falls dismally short. Audi should run down the autobahn and ask their cousins what they are doing. Sadly...this issue alone and the way Audi is dealing with it is enough to make me NEVER buy another Audi again."

Brian P., VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Backup or other camera/sensors

"PreSense system was replaced"

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Sensors work well 80% of time. Then they either beep with no object in sight or do not beep with object close by for the rest 20% of time"

Anonymous, NJ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Winter conditions (snow, dirt, slush) would cover the sensors and make them non-functional. Back up camera and sensors were useless. When driving, side/rear sensors could not detect approaching or adjacent cars. Front and rear sensors for parking could not determine proximity to walls, other cars or objects."

Anonymous, MA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Just goes blank often enough, random trouble messages,"

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
CD player

"cd player stops sometimes when playing cd, which causes the display screen to freeze and go dead for around 10 minutes until it can reboot. since I bought the 5k option for system this is aggravating. the location for cd also quite aggravating"

John C., CA (2017 Audi Q7 2.0-L 4 Cyl turbo)
Display screen freezes up

"The MMI stopped functioning all together. I had experienced temporary screen freezes before where the system rebooted itself, but in this instance it did not. It required a service visit for a software update."

Anonymous, CT (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Display screen goes blank

"On occasion the backup camera doesn’t come on. It can be startling when you realize you’ve started backing up and you’re not seeing anything!"

Howard S., CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"MMI Platform reboots for no reason."

Matthew G., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"The dealer programed some features(engine stopping at stop signs, seat presets for my wife and I) on the computer that just stopped working. Then one day we are driving down the road and the computer shuts down and resets itself!"

Anonymous, VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"would automatically freeze and go blank while driving. this was just serviced and hopefully resolved"

Steven F., CT (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
External music device interface (e.g., smart phone, MP3 player)

"Apple MP3 players would not connect with USB ports and current Audi software"

Anonymous, VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"the MMI is bad. constant issues connecting iPhones. iPhone 6 worked, later models have issues"

Chris S., OH (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Audi's MMI has not worked consistantly with any new iphone released since 2016. Bluetooth audio constantly skips and carplay skips on occasion."

Chris S., OH (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
In-dash navigation system (GPS)

"Module failed that disabled GPS and Bluetooth. It took over 6 weeks to obtain a replacement. Car had less than 1000 miles on it when it failed"

Daniel I., TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"1/2 of the features do not work while traveling outside the USA including safety notices, I travel to Canada frequently The voice controls are hopeless at recognizing commands"

Thomas E., FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"The screen stays down and won't come up. This controls all the electronics in the car so it is not trivial."

Anonymous, SC (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Voice activation does not work properly in either car. It was a total waste of money to have this installed. We relay on our cell phones for driving directions, as even the manual entry process does not work properly."

Bruce M., GA (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

"The panel fails to retract when I turn off my engine and exit my car. The GPS or radio screen remains active and doesn't clear during this process.I have to start and then turn off my car 2-3 times before the panel will retract. This happens intermittently and not on a constant basis. I tell my service advisor about the issue every time I take my car in for service. Each time they say that they have never encountered the issue before and cannot reproduce it. Nothing is done to resolve the issue."

Anonymous, TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"This system is very difficult to use manually and often the voice command is unable to recognize the location I am trying to input. I often have to use my phone for navigation which works better."

Anonymous, RI (2017 Audi Q7 3.0-L V6 supercharged)
Phone pairing (e.g., Bluetooth)

"Failed along with the GPS at less than 1000 miles"

Daniel I., TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"The dealer said the problem was a software update. I couldn't use any of the navigation, bluetooth, etc. only the radio"

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"it is so bad that VW/Audi cannot make reliable infotainment systems. The MMI is buggy and I have issues almost every time I connect an iPhone."

Chris S., OH (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Phone is extremely difficult to pair with the car. It is very glitchy. I have to go through the process of re-pairing the phone manually each use."

Killmer J., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Radio

"a module was bad that caused the phone, radio, navigation, etc to not work. The module was replaced and everything has worked fine since then"

Anonymous, KY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Routine software updates

"Vehicle locked doors and would not unlock for a time. Also, rear hatch opened by itself on several occasions."

Kenneth F., FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Software update fixes

"This car has a massive amount of intermittent issues that are apparently related to poorly designed firmware. They include radio volume issues, blank cameras, windows that won't go up or down or go down when you initiate up commands, soft close doors that work only when they feel like working. I ask for firmware update every time it is serviced but nothing seems to help."

Anonymous, PA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Speakers

"Some module that manages the sound on one side failed with total loss of sound on one side"

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Steering wheel controls

"This was quickly repaired in an excellent manner. The dealer replaced a failed part as authorized by Audi. The excellence was that Audi contacted the dealer and required an additional repair. I assume this was based on tracking Audi’s total experience and I am very pleased."

Anonymous, FL (2017 Audi Q7)
Voice control commands

"voice recognition is very poor and using the nav system without reliable voice recognition is difficult, clumsy and enough to make me not want to but this car again"

Jerry Y., TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Simply does not work....I can't tell this car anything. Will not navigate properly, call phone book numbers, or really recognize my voice for any commands at all"

Benjamin B., CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Not broken, just not accurate"

Thomas E., FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"25 % time cannot make call even 911. says the system is not ready yet. This happens even after driving 100+ miles. Then the next day it works fine."

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Placing voice telephone calls works great. Voice control navigation is a total waste of time. Dealer just does not want to address the issue."

Bruce M., GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Voice response is very slow and often provides an incorrect response"

Anonymous, FL (2017 Audi Q7)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"i can't remember whgat Audi Service did to my squeaking brakes. They fixed it immediately."

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Premature brake wear

"My SUV had ungodly loud squeaking, esp when I was Reversing out of my garage/driveway, it was quite embarrassing to have my new car acting like this. Audi replace all my brakes on all four tires under warranty."

Elizabeth B., FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Complete break replacement at 29,000 km. Unacceptable."

Anonymous, ON (2017 Audi Q7 3.0T 3.0-L V6 hybrid)

"Very disappointed that the brake pads and rotors had to be replaced after only 16,000 miles. Especially since I purchased the car in New Jersey and relocated to California and only put on 6,000 miles in California."

Donald D., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"This car started to have pulsation of the rear brakes at about 13,000 km. The dealer and Audi Canada did not stand behind replacement even though the car was virtually brand new and cost nearly $100,000. I had to have the rotor turned and new pads installed. This worked for a while but recently the pulsation and wear have shown up again. This car is mostly driven on the highway and not driven hard by any means. I am having to have these rear brakes replaced by my mechanic as they have not held up and in my opinion should never have caused any problem. Love the car and the rest is just great but the premature brake problems have me disappointed with Audi overall."

Hugh D., ON (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"less than 30,000 miles the pads and rotors had to be replaced"

Anonymous, MI (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"I live in the Sierra mountains and regularly drive up and down the mountains between 8-9,000 feet and sea level. At first I used the brakes to control speed going down the mountain. But when brakes wore out prematurely, the dealer suggested using engine braking. Much better."

Bartz S., NV (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"My biggest complaint is the cost to replace the brakes. It was $1400 as they said the rotors have to be replaced at the same time. This is too expensive and I had to replace the brakes at 30,000 miles!"

J D., NV (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Pulsation or vibration

"This car started having problems at 13000 km when the brakes started to pulse. I contacted Audi's dealer who told me the company had no warranty on this. Wanted $1300 to replace the rear pads and rotors or $500 to turn the rotors on the rear. Had them turned by an independent mechanic and the problem came back at about 20,000km. Got progressively worse until recently when I finally gave up and had a friend who teaches auto mechanics at a community college replace the front and rear pads and rotors with after market performance ones. The car performs like new after this expensive replacement. Love the car but hate the brakes so far and would never buy another Audi based on their poor service and corporate policy of no responsibility. Checked with several dealers of other cars and most stand behind their vehicles which cost half the price of the Audi."

Hugh D., ON (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Squeaking

"At first the brakes seemed to squeak only when it rained. Then one day they were squeaking all the time on a clear day. The dealership tried to blow me off until they drove the vehicle and heard the squeaking. After several days Audi corporate authorized the dealer to replace the brakes"

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Ceramic brakes In cold weather squeaking Dealership cleaned & serviced n/c"

Anonymous, SK (2017 Audi Q7 3.0T 3.0 V6 hybrid)

"The brakes squeak LOUDLY every time at initial motion for about 2 minutes. Vendor indicates that this is normal due to the type of brakes they are."

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"According to the Audi dealer there is an known issue with the brake pads and they will replace them when resolved. It has been over a year and no follow up on this issue."

Anonymous, MA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Dealer acknowledged that the loud squeaking was a known issue, but that there was nothing that could be done about it."

Anonymous, NJ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"There is an intermittent ear-splitting squeak when breaking while in reverse and occasionally when in drive."

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"brakes squeak. Replaced on a recall. now squeak again. The sunroof was replaced due to noise."

Steven F., CT (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

"Backing out of my garage is embarrassing as the brakes squeal frequently in reverse. Not what I would expect from a luxury vehicle"

Hugh D., ON (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"For several months, when parked on a hill and put into reverse, the car would squeek incessantly. Audi rectified it by replacing the brake pads but it took an excessive amount of time and cost use money."

Anonymous, VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Really pathetic that such a fine vehicle squeals when you back it out of a parking space. Relates to poor quality brakes and flawed engineering. Hope my new after market performance brakes solve this problem."

Hugh D., ON (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Car brakes squeaked while in reverse. Very annoying. Deler didn't fix it first time I took it in but they say it is repaired now as a result of a recall"

Anonymous, AZ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"brakes squeak in reverse - told this is normal"

Anonymous, MI (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Brakes on this car ALWAYS squeak when cold. Every. Single. Time."

Anonymous, IL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Problem with brakes for this model resulted in a factory replacement no charge to owner"

Anonymous, TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"The breaks have squeaked in reverse since the car was new. I was originally told nothing could be done but after 2 years they came up with a solution since many owners complained."

Anonymous, RI (2017 Audi Q7 3.0-L V6 supercharged)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"There was a rattle coming from the rear seat, behind the driver. Service dept. seems to have solved it"

Anonymous, NY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Rattle from rear hatch"

Anonymous, NC (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"There is a pretty loud in dash rattle in my car. I have been waiting for an appropriate time to have Audi take a look, but am uncertain how likely it is they'll be able to fix this issue"

Benjamin B., CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"There is a clicking noise that comes out of the vents of the air conditioner/heater at various times throughout the drive or while it is idle. This has been noticeable since day one of owning the vehicle and has been taken to the dealer two times. They say that it is "normal" and on par with other new Audi Q7's. I honestly do not believe the dealer, however I do not know what else I can do so I deal with it. There is also a rattle coming from one of the speakers on the front driver's side"

James R., VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"There was a rattle in the drivers side door. It took at least 3 visits toget it fix. The last time at the dealeat it took over a week. Not sure it is fixed."

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"The sun roof squeaked and they took several tries to get the seal correct . It did not leak"

Anonymous, LA (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

"Driver's side door squeak"

Anonymous, TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Drivers door has a squeak when on a bumpy road. I have had the car in at least 4 times to fix. They even replaced the door panel to no avail."

Michael C., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"squeals when backing out on wet/humid days. There is a TSB from Audi but the fix is not available to dealers for over 10 months."

Anonymous, NY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"This car was a year old when it began to develop a rattle in the rear seat that was very annoying. The dealer replaced the rear seat frame. That solved the problem for a while. Then the rattle returned. Later it developed a squeak in the driver door that the dealer said was fixed, but it immediately returned. This car had the standard suspension with run flat tires. The ride was very, very harsh. I recently traded this car and the loss in value over the two years I owned it was almost $30K. I couldn't believe it when I checked KBB before looking for a new car. I was very, very disappointed with the Audi Q7. I will never own another Audi. I wanted to give you my opinion of the AUDI because my feelings about that car are so strong. I now own a Lexus GX 460 which feels like it was dropped from heaven compare to the Audi Q7. Like I said, after all the squeaks and rattles, the fuel rail problems, the harsh ride, and the beating I took when I traded, I'll never own another Audi."

James L., TN (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"A rattle in the rear cabin area. It was a trim priece on the rear seats."

Anonymous, TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Brakes SQUEAL when applied, particularly in cold 32F and below weather."

Anonymous, (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Two attempts by Audi dealer to correct issue. Trim rattle noise improved but taking back one more time to fix underlying rattle"

Anonymous, NJ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"when you first drive the car on a day the breaks squeel very loudly no matter how soft or hard they are pressed. Seems to stop after about 5 minutes and they warm up."

Chris S., OH (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"As soon as I plugged in the tire inflator pump (provided by AUDI) into the rear outlet, pump worked for few seconds and quit. I had take the SUV to the dealer for fixing the problem"

Anonymous, GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Exterior lights (other than headlights)

"Both tail lights malfunctioned. Intermittently did not work due to short circuit"

Anonymous, FL (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
Interior lights

"1) Rear right passenger door Child safety lock failed 2) Right side passenger rear view mirror failed to the stowed position 3) All doors would not lock 4) Interior LED lights would not extinguish 5) Interior gear shifter lights would not extinguish (Car thought the right front door was always open) 6) Right Side front and rear windows would only open and close with the individual doors opened"

Anonymous, OH (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Keyless entry

"Keyless entry works two thirds of the time. The rest I have to dig the key out of my bag and press the buttons on the key"

Anonymous, NJ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Our Q7 has had unexpected opening of the rear lid both while the car was off and when I was starting it. The display screen goes up and down on its own. The windows have done the same. Once, the doors wouldn’t open with the latch or the key fob. So I guess that technically the car wouldn’t start, since I couldn’t get in. Sadly after three attempts, the dealership couldn’t identify the problem. And most maddening, my contact at Audi headquarters, while he was very polite, declared that since they couldn’t find any problem, no problem existed! Nice. And when my dog falls out the back of the vehicle, that will be my imagination as well. The Audi is probably a nice car but I won’t be getting another one. I feel my problem is being ignored"

Howard S., CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"keyless entry did not always works, was repaired by dealer"

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Warning lights

"different warning symbols appear from time to time. they can stay on the whole time im driving. I think they have all self corrected as in the next I drive they are gone. this happen for several of both the red and yellow notices"

John C., CA (2017 Audi Q7 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"I felt this feature to be a deterrent to save driving, not a benefit. It was an enormous distraction."

Anonymous, OR (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"I felt it was a feature that was very distracting and not necessary at all. It was not a benefit to me but a deterrent."

Anonymous, OR (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Random infrequent error messages, system not available, see dealer. Always resolves by itself"

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Failed at 46000 miles. Cannot use either adaptive or regular cruise control due to the failure."

Anonymous, AL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"See comments on previous issue. I don't know the difference between these two systems, so I checked both boxes."

Gregg H., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"This system almost CAUSED, rather than avoided, an accident on two occasions, after which I turned it off completely. As the service manager told me, some of the technology isn't ready for prime time. First situation: I was driving on a divided, four-lane highway in the right lane, approximately 75mph. No cars anywhere near me, no cars in front, no cars approaching on the other side of divided highway. Nothing in the road. The system suddenly cut power and started braking, forcing me to pull over to the emergency shoulder. There was a large big rig sufficiently far behind me that there was no danger of my being hit. I sat in the car, heart pounding, wondering what had happened. Audi had no explanation, but suggested I lower the sensitivity setting on the system from Medium to Low. I did that. Second incident involved a left turn. I was waiting in a left turn lane for opposing traffic to clear. When it did, and oncoming traffic was far away, I started my turn. As I crossed into the first lane of oncoming traffic, the system stopped me cold, leaving me in the path of the oncoming traffic, just waiting to be t-boned. Fortunately, the traffic braked and did not strike me. That was it for me. I turned the system off."

Gregg H., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Fixed at dealer."

Philip L., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"This vehicle has a featured that allows the rear wheels to steer at low speed to minimize the turning radius. While on a trip the rear steering system failed which caused the car to crab. To go straight the steering had to be dramatically corrected to the right for the trip back home. The next morning I took the car to the garage where they informed me that it was dangerous to drive."

Anonymous, PA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Electronic or air suspension

"Warning messages persisted, and the suspension ultimately stopped working making the car very bouncy. The car was taken in to service three times. The first two times the fix did not work or sustain."

Scott F., MD (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Steering wheel vibration

"Fixed at dealer"

Philip L., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Tire wear is uneven

"Had to buy new Flat Proof Tires at 20,000 miles due to how the tread was wearing"

Elizabeth B., FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"They put $340 dollar tires on this car that are run flats that started making loud road noises at 18,000 miles. This $65,000 car is ten times noisier that my 13 year old Toyota TRUCK!"

Anonymous, VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"During the coldest days of the year the the computer engine failed from some kind of malfunction. The computer had to be replaced after Germany was contacted to send a new computer. I ad a loaner for 3-4 weeks, waiting the new computer,. Seems to work ok now."

Anonymous, MA (2017 Audi Q7 3.0T 3.0-L V6 hybrid)

"Engine malfunction light keeps coming on. I've taken it to the dealership 4 times in 2 months. The first time was right before I took my car in for the 30K mile services. Technician told me that there was a slight leak at the gas cap. Turned the light off. Did nothing to correct problem. 1 month later, the light came back on. I returned to dealership and once again was told there was a slight leak in gas gap. They did nothing. 1 week later the light came on a 3rd time. Returned to dealership and was told they couldn't find the issue and would have to research it. Picked it up a week later. 1 week after picking up my car, the light came on a 4th time. That was a week ago and the dealership still has my car!"

Anonymous, TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Fuel leaks

"It was a fuel rail recall. Couldn't tell you what that is. Overall the service provided was excellent."

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Oil leaks

"Every few thousand miles the low oil light comes on and we must add at least a quart of oil. Audi insists this is normal. Ha"

J J., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"I have had to add oil twice in the last year"

Tom O., FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"when ever I toed something (3 times in 3 years) I would get the warning of low oil level a few days later..."

Mark F., PA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"Defective low pressure fuel injector Cylinder 1. Stuck open, flooded engine, shutting down other cylinders. Dealership took 3 weeks and 3 visits to identify problem"

Anonymous, AL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"two injectors went bad, covered by warranty"

Anonymous, AZ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"There was a factory recall. The fuel injector rails were replaced due to a possible leak issue."

Anonymous, NY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"fuel vapor smell around car; asked dealer to check and about that time, recall on fuel rail came out and problem was fixed."

James K., MD (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"This was a known recall by Audi. They fixed it without incident. We did not notice there was any problem."

Anonymous, VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"The Audi Q7 had a leaky fuel rail that was finally included in a recall."

James L., TN (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The trip under the back bumper keeps comming loose"

Philip G., ID (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

"Seal on sunroof came loose."

Anonymous, IL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Loose interior trim or moldings

"Several pieces of trim keep breaking and we keep taking it to the dealer to get fixed and it continues to break. Most notably the drivers side sun visors. Sounds petty...well, the visor is tied to the electronic system and when it shorts out...it takes a whole string of electronics with it. At one point the broken visor (and electronics) drained our battery to the point the car would not start and had to be jumped. Battery and alternater tested and were both fine, it was the short. Really expected more from a car of this price and calibre."

Brian P., VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Paint (fading, chalking, cracking, or peeling)

"My $100,000 Audi within 6 months of ownership started exhibiting white spots on the polished aluminum window trim. It has only continued to get worse over time until now, at 1.5 years of ownership looks absolutely terrible. I have had many people ask me what those spots are. It’s hard to believe its a $100,000 vehicle. I have used only the car wash that I have used with all my previous vehicles including my 2008 BMW (also German) and previously an escalade (10 years) and expedition (10 years). I purchased all extended warranty packages including (paint protection). Never have I seen anything like this. My dealers suggestion was to use my auto insurance and make a claim through them. I called audi canada and they basically said it was normal wear and tear. I wrote a letter to their headquarters in Toronto 4 months ago and absolutely no response. I know I am not the only person with this problem. This seems to be particularly common on European built vehicles. I believe the trim is polished aluminum with a protective coating. This coating seems to be defective. Although the trim on the rest of the vehicle seems to be the same material, it does not show any unusual characteristics. It appears only on the trim round the windows. Very expensive to repair since all the door panels must be removed to access the trim mounting. Does not feel good to have spent this amount of money on a vehicle and them have Audi turn around and treat you as some sort of idiot consumer. I guess I am since I purchase an Audi. When we first purchased the Audi my wife loved it and we were going to purchase another. 6 months later she changed her mind our neighbor mad comments about our $100,000 with all these blemishes while his Honda sat their shining. Needless to say we are not purchasing another."

Anonymous, BC (2017 Audi Q7 3.0-L V6 supercharged)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"In the std drive mode the first 3 or 4 gears out of 8 total just seem to jump when starting from a slow roll or a stop. Very evident in roundabouts or parking lot. Dealer said they are all like that and it's an Audi thing. BS in my book, transmission needs new programming. Works better in sport mode, but that is not the point. Answered my survey after dealer visit and when asked if I wanted the dealer or Audi of North America to contact me, I indicated Audi NA and that was 3 weeks ago and no contact. Everything else about the SUV is a dream. I find their response to this,( several others on internet have been given same lame excuse by dealer) BS."

David B., WI (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Slipping transmission

"Basically I check this box because my problem could also be described with in this category. See my previous response"

David B., WI (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Transmission sensor or solenoid

"Rough shifting at low speeds accompanied by noises. The supercharger clutch was defective"

Anonymous, NC (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

"I still have not had my clutch replaced,or repaired. It has to do with an inherent problem with the turbo clutch. I believe they are spraying something on it so when they test drive it no problem occurs. I have called Audi USA about it and all they do is note it in a file from my call. You can find this issue on line from hundreds of other owners. Audi will not admit there is a problem. I am considering bringing in a consumer reporter to do a story on this issue."

Anonymous, GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Torque converter

"This is an inherent problem for all 2017 Q7's with 5000 or more miles. Told this was normal sound. Big Lie! BMW and Mercedes have both fixed similar problems. However, Audi folks are still denying there is a problem. I wish I knew about this before I purchased the car. Just waiting on the converter to ruin everything with the transmission and spending a lot of money on my $70,000.00+ SUV"

Peter W., GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Passenger side was blowing hot air the replaced a/c works fine now"

Lawrence S., CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Condenser

"AC condenser was replaced"

Anonymous, NY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Radiator

"1500 miles away from home suddenly got an electronic warning indicating engine problems and see dealer. A dealer checked the computer and said there had been a failure of the electronically operated radiator cooling shutter but that car was safe to drive. Drove back home with car intermittently shutting off on highway (at high speed!) -- home dealer replaced dead shutter motor."

David D., FL (2017 Audi Q7 3.0-L V6 supercharged)
Water pump

"Failed"

Robert S., GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Turbo or supercharger

"Clutch on supercharger was slipping. Covered under warranty"

Anonymous, TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Heavy vibration when turning at low speed, suspect faulty rear differential."

Anonymous, AL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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