Typically, those of us with long commutes can't wait to get out of the car at the end of the day. Not so with the redesigned for 2017 Audi Q7. This luxury three-row SUV has proven so capable, slick and pampering, that it is now our top-rated model among all luxury SUVs. Overall, the Q7 outperforms all of its direct competitors, namely the Acura MDX, BMW X5, Mercedes-Benz GLE, and Volvo XC90.
Alerts
There are 3 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
NA
2008
NA
2009
NA
2010
NA
2011
NA
2012
NA
2013
NA
2014
NA
2015
2016
NA
2017
2018
2019
2020
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
NA
2008
NA
2009
NA
2010
NA
2011
NA
2012
NA
2013
NA
2014
NA
2015
2016
NA
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

Typically, those of us with long commutes can't wait to get out of the car at the end of the day. Not so with the redesigned for 2017 Audi Q7. This luxury three-row SUV has proven so capable, slick and pampering, that it is now our top-rated model among all luxury SUVs.

Overall, the Q7 outperforms all of its direct competitors, namely the Acura MDX, BMW X5, Mercedes-Benz GLE, and Volvo XC90. Quick, relatively fuel efficient, light on its feet, plush and brimming with usable high-tech, the Q7 is also one of the more expensive models in this category: Our typically equipped Premium Plus came in at $68,695. In this case, you get what you pay for.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 2-liter 4 turbo (252 hp)
  • 3-liter V6 supercharged (333 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Audi Q7 owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Electronic module failed causing the parking brake and regular brakes to lock up. Car was out of service for approximately 1 week awaiting a new module being shipped from Germany."

Anonymous, NY (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Premature brake wear

"my brakes had a grinding noise. At 25,000 miles, they said the brakes were ready to change. the complete front brakes. They claim the weight of the car (6,700 lbs) is the cause. They used equipment not correct for this type of car. NO REASON for premature brake issues. My F250 diesel truck is heavier yet I have not changed brakes (57,000) miles. And the pricing is awful!"

Anonymous, NV (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"We were quite disappointed that, after only 17,000 miles, we needed to replace both the brake pads and rotors. Have never had brake issues that early with any other car."

Margaret K., CA (2018 Audi Q7)
Pulsation or vibration

"there was a minor issue with the brake pads and Audi replaced the brake pads at no charge, which resolved the problem. There was a notice bulletin for this issue."

Anonymous, NY (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Rotors

"Warped rotors due to automated braking by cruise control on long steep hill. Unfamiliar with need to switch off cruise control or else change to dynamic ride mode to initiate auto downshifting. Replaced under warranty."

Len P., BC (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"I noticed some squeaking and vibration in the rotors so I brought it into the dealership and they replaced the brake pads at no charge which resolved the problem. There had been a bulletin about this issue so it was covered by the warranty."

Anonymous, NY (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Squeaking

"Brakes just squeak when pulling out of garage"

Anonymous, TX (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"we noticed a rattle that sounded like it came from the left side of the auto. Took it to the dealer and they replaced the front left door window seal, which corrected the problem"

Frank K., TX (2018 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
Squeaks or rattles

"When in reverse the brakes emit a loud irritation squeak. I have reported it to my dealer. It is an Audi problem which Audi is aware and are supposedly working on - but 6 months or more and Audi has told my dealer that 'they are working on it' but nothing has been done. I blame Audi Inc for this hold up."

Anonymous, WV (2018 Audi Q7)

"Had a small rattle coming from the underside of my vehicle, took it it to the dealer and they found that a bolt had come loose on a panel under the car. Fixed at no charge. No more problems."

Anonymous, NC (2018 Audi Q7 3.0T 2.0-L 4 Cyl turbo)

"Rear set rattled immediately after purchase. Dealer unable or unwilling to resolve"

Anonymous, CA (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Forward radar fails which disables both the cruise control and emergency braking functions."

Ken G., AZ (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"See previous comment."

J A., CO (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"At times, when the lane assist was on and functioning,and when a lane marking line stopped, the steering wheel jerked to the side (usually to the right) when it saw another lane marking line."

J A., CO (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"Automatic breaking came on when I was no where close to approaching cars during a left hand turn. This happened multiple times and I consider this sudden stop life threatening as I could have been rear ended by cars behind me"

Larry F., TX (2018 Audi Q7 3.0-L V6 supercharged)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"Blows hot air when on A/C."

Carroll K., TX (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Refrigerant leaks

"AC blowing hot; dealer checked refrigerant and was very low but no leaks detected. Refilled and OK now."

Stuart U., NY (2018 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

"All the refrigerant leaked out after we had the audi for only a month. It took almost a week to find the leak and fix it. Last month the air conditioner quit cooling. Again the refrigerant had leaked out. Took over a week to find and fix the problem! Had to remove windshield and dashboard."

Anonymous, TX (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Parking proximity sensors failed--error message appeared on dash. Rear camera continued to function properly."

Anonymous, SD (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Software update fixes

"They cannot get the computer system updated properly. We have taken it in 3 times but it is still driveable."

Anonymous, NC (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"A piece on the door kept falling off. Twice dealership simply put the same piece back in. Finally Audi admitted there was an issue and replaced the part, had to take it in again for the replacement."

Russell G., NV (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Paint (fading, chalking, cracking, or peeling)

"Small scratches. Paid for dealer to warranty fixing for 60000. They failed to honor."

Clifford R., NC (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Easy in and out or whatever it is called worked initially but not after a short period of time. The module that allows the seat to pull back upon exiting when car is turn off and then returns to the set position when I reenter the car. I was told by the dealership upon taking the car in for repair that they would have to get the module from Germany. After several months they apparently finally got it. They spent several hours trying to get it to work, When they finally delivered the car they said it was working. But it did not. Later, after all that, they said that my does not come equipped with that feature."

Larry F., TX (2018 Audi Q7 3.0-L V6 supercharged)
Headlights

"Interior component of LED headlight had a deficiency."

Anonymous, AZ (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"Car suffered catastrophic electrical failure while driving that shut everything down - lost control of transmission and brakes and had to use e-brake to park car. After dealer allegedly fixed it, it happened again. Had to replace wire harness, was in shop for a week."

Anonymous, MA (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"The transmission shifts roughly into and out of gear, especially from a stop. Dealer says there is no fix. Had a loaner Q8 that did not have the same issue, so don't believe it is a standard Audi transmission issue. Diagnostics and mechanics claim no issue."

Russell G., NV (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Rear door lift motor no longer worked. Unable to open rear cargo door. Had to get motor replaced."

Anonymous, NJ (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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