This sedan is wonderfully luxurious, with a spacious, well-appointed cabin and a roomy trunk. But the car lacks the silky ride you'd expect from a big Caddy, and though it handles well for its size, it doesn't have the finesse or brawn of the better German and Asian competitors. A 3.6-liter V6 engine mated to a six-speed automatic transmission comprises the powertrain.
Alerts
There are 4 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
NA
2014
2015
NA
2016
NA
2017
NA
2018
NA
2019
NA
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
NA
2016
2017
NA
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

This sedan is wonderfully luxurious, with a spacious, well-appointed cabin and a roomy trunk. But the car lacks the silky ride you'd expect from a big Caddy, and though it handles well for its size, it doesn't have the finesse or brawn of the better German and Asian competitors.

A 3.6-liter V6 engine mated to a six-speed automatic transmission comprises the powertrain. And while this combination isn't the most refined or advanced you'll find, it ultimately performs well and achieves a respectable 22 mpg overall on premium fuel. All-wheel drive is optional on all but the base trim level. A potent and super-responsive 410-hp, twin-turbo 3.6-liter V6 was added as an option for 2014, but it was only offered with all-wheel-drive.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 3.6-liter V6 turbo (410 hp)
  • 3.6-liter V6 (304 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Cadillac XTS owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"it took over a month for Cadillac to repair the back up camera system"

David W., TX (2014 Cadillac XTS Base 3.6-L V6)
Display screen difficult to see

"Just told you about this"

Anonymous, GA (2014 Cadillac XTS 3.6-L V6)

"Doesn't respond very to my touch, need it hit it several times to get what I want"

Anonymous, MO (2014 Cadillac XTS Base 3.6-L V6)
Display screen freezes up

"Replaced under warranty"

Robert B., AR (2014 Cadillac XTS Base 3.6-L V6)

"replaced unit under warranty"

Anonymous, CT (2014 Cadillac XTS Base 3.6-L V6)

"The part of the CUE System that changes radio presets partial stopped working. Dealer replaced screen."

Anonymous, TX (2014 Cadillac XTS 3.6-L V6)

"The CUE screen acted up to a point they had to replace the CUE."

Michael M., OK (2014 Cadillac XTS Base 3.6-L V6)

"CUE Infortainment System failed but was replaced under warranty"

Anonymous, GA (2014 Cadillac XTS 3.6-L V6)

"touch screen froze and had to be replaced"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"Bottom center of the touchscreen stopped working. Rest of the screen was fine. Dealer replied touchscreen"

Gordon B., CA (2014 Cadillac XTS Vsport 3.6-L V6 turbo)
Display screen goes blank

"The dash would go blank when starting the car up during a trip of an hour or more. There would be no indication of speed, RPM, fuel level, etc"

Anonymous, MI (2014 Cadillac XTS Base 3.6-L V6)

"display screen showed some erratic data, the dealer replaced it but not under warranty"

Anonymous, TX (2014 Cadillac XTS Base 3.6-L V6)

"Dealer replaced the display screen at a cost of about $1200."

Anonymous, SC (2014 Cadillac XTS Base 3.6-L V6)

"Once after driving 4 hours and using the sound system for the entire time, after stopping for a couple of hours, the display screen went blank for the next 2 hours until I reached my final destination. The next day it worked ok and hasn't failed again since."

Anonymous, ON (2014 Cadillac XTS Vsport 3.6-L V6 turbo)
Hardware replacement

"Cadillac covered most of the cost of replacement."

Anonymous, (2014 Cadillac XTS Base 3.6-L V6)

"They are the same as the previous response."

Anonymous, VA (2014 Cadillac XTS Base 3.6-L V6)
In-dash navigation system (GPS)

"It is awful. We stopped taking this car on trips because the navigation system sends us weird ways, constantly is "updating" and "re routing" us in directions we know are wrong and is unreliable. It was a nightmare in NYC! We now use our Lexus for"

Diane P., MA (2014 Cadillac XTS Base)

"entire screen system requires you to either take eyes off road or stop by side of road to adjust--for age demographic it is stupid of Cadillac to put this in!"

H H., FL (2014 Cadillac XTS Base 3.6-L V6)

"My CUE system has been replaced twice since I bought this vehicle."

Janice R., VA (2014 Cadillac XTS Vsport 3.6-L V6 turbo)

"CUE infortainment system failed but was replaced under warranty"

Anonymous, GA (2014 Cadillac XTS 3.6-L V6)

"too often we have to pull over on the side of the road to execute a command whether i is speed of fan or setting a radio station--alot of touch screen which is not intuitive--"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"The CUE system is a bad ergonomic design and is poorly implemented.The touch buttons are too closely spaced making it likely you will hit the wrong one. Especially a door panel at the bottom has a touch strip near where numerous other buttons live. When reaching for these buttons most of the time the door responds by opening. The GPS problem is another poor implementation issue. It gives you no help with input by suggesting completion options. It is error intolerant, causing the entire entry to be wiped out because of these input errors. The system will use freeways and Interstates if at all possible,even at the expense of shorter secondary road options. The system allows only accepting no freeways at all (zero) or everything it can find. In short, the car is wonderful to ride in, but the CUE system alone is enough to make me not buy another vehicle with one."

Anonymous, VA (2014 Cadillac XTS Base 3.6-L V6)
Radio

"Volume became uncontrollable"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"Had repeat problems with volume . It would not be responsive to attempts to turning it down when it would have a sudden increase in volume"

Anonymous, OK (2014 Cadillac XTS 3.6-L V6)
Software update fixes

"Collision warning, parking assist issues required several trips to dealership to resolve. It was corrected."

Anonymous, TX (2014 Cadillac XTS Base 3.6-L V6)
Voice control commands

"Pretty much non functional!"

Anonymous, WA (2014 Cadillac XTS 3.6-L V6)

"Voice recognition remains a problem"

Anonymous, OK (2014 Cadillac XTS 3.6-L V6)

"Has problems understanding commands"

Charles J., FL (2014 Cadillac XTS Base 3.6-L V6)

"system cannot understand simple names requested like Hank---"

H H., FL (2014 Cadillac XTS Base 3.6-L V6)

"this car's voice recognition does not understand my wife (who drives the car) or me--mostly we try to use it to place calls hands-free--"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"Doesn't understand my commands, takes several attempts and still may not get what I want"

Anonymous, MO (2014 Cadillac XTS Base 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"A short in the electrical system cause the battery to die every few months, this threw off the alarm and the car could not be driven. Took four batteries to find the short."

Anonymous, FL (2014 Cadillac XTS Vsport 3.6-L V6 turbo)
Body control module

"electrical system failure"

Anonymous, IL (2014 Cadillac XTS 3.6-L V6)
Clock

"no dispaly on the cue system when it failed"

Marvin O., NM (2014 Cadillac XTS Base 3.6-L V6)
Cruise control

"Adaptive cruise control stopped functioning. Took 8 days to get the vehicle back with the cruise control repaired"

Anel M., NY (2014 Cadillac XTS Vsport 3.6-L V6 turbo)
Exterior lights (other than headlights)

"Daylight running light on driver's side quit working."

Anonymous, (2014 Cadillac XTS Vsport 3.6-L V6 turbo)

"LED accent light below headlight burned out. The cost to replace was $300, which I feel was outrageous."

Geoffrey H., IL (2014 Cadillac XTS Vsport 3.6-L V6 turbo)

"RR tail light went out - dealer cost to replace $ 800.00 ( its a tail light!!!)"

Anonymous, ID (2014 Cadillac XTS Vsport 3.6-L V6 turbo)
Gauges

"Stopped working"

Mark M., CA (2014 Cadillac XTS Base 3.6-L V6)

"cue display unit touchscreen no longer responded to touch in bottom center."

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"cue system went out no guages on the screen such as temp contrrols, voice command; back up camera, rear window defroster could be accessed or used"

Marvin O., NM (2014 Cadillac XTS Base 3.6-L V6)
Headlights

"HEADLIGHTS BOTH NEEDED REPLACEMENT AFTER ONLY 25000 MILES - WAS COVERED UNDER WARRANTY"

Anonymous, TX (2014 Cadillac XTS Base 3.6-L V6)

"both headlights burned out in a six-month period. Each cost around $600 to replace."

Geoffrey H., IL (2014 Cadillac XTS Vsport 3.6-L V6 turbo)

"Replacing the headlight was considered consumable endnote covered under the original warranty, the cost to replace the headlight was $600.00!"

Preston S., NV (2014 Cadillac XTS 3.6-L V6)

"Right headlight fails to light. Replaced lamp."

Eugene H., DE (2014 Cadillac XTS 3.6-L V6)

"right front headlight went out. Did not take it to dealer. Out of warranty"

Anonymous, KY (2014 Cadillac XTS Unsure 3.6-L V6)

"The head lights move to follow road & when one quit working it was very expensive fix."

Anonymous, AR (2014 Cadillac XTS Vsport 3.6-L V6)
Interior lights

"Interior lights on control surrounding touch screen stay on. Guns the battery dead in 3 to 4 days if I only drive to and from work. I plug the battery into a trickle charger daily when not in use."

Anonymous, (2014 Cadillac XTS Vsport 3.6-L V6 turbo)
Tire pressure monitor

"I cannot get the tire pressure to display on the dashboard. I took the car to the dealer and they also could not get the tire pressure to display. Also, nothing displays unless the engine is running - this is a gross waste of gasoline!"

Howard C., NV (2014 Cadillac XTS 3.6-L V6)
Warning lights

"Right side "blind side" detector fails approximately 10% of the time. Since there is no error code stored, Cadillac says there is no problem that the operation of this system is normal. This has caused a dangerous situation on a couple of occasions when I wanted to move into the adjacent lane"

G B., OH (2014 Cadillac XTS Base 3.6-L V6)
Wiper motor or washer

"Sensor for automatic wipers came unglued from windshield, wipers would not wipe when it rained"

Roy M., TN (2014 Cadillac XTS Base 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"The rear air bag deflate when you come to a stop after a short drive. When you park this car sometimes you can here them deflate. Dealer has replaced most components and can not find a problem"

Douglas G., OH (2014 Cadillac XTS Vsport 3.6-L V6)

"shock motor failed then the shock strut failed"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"It failed twice. Once it self corrected, the second time it did not. A loaner was provided and it was fixed in 24 hours under warranty."

Anonymous, MA (2014 Cadillac XTS 3.6-L V6)

"Driving to family dinner the rear suspension just dropped to the stops. Pounded so hard we could not drive it. Auto is flat unreliable"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"Second time it has failed NO Cadillac warrenty on either repair. Cadillac did not stand behind their product or service"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"The rear suspension failed while I was driving. The car felt like I was driving on a brick road. When I finally stopped, I saw that the frame of the car was no longer above the tires in the rear but was midway down the wheels. Calling a tow truck, I learned that I needed a flatbed, and when that finally arrived, it couldn't be pulled up onto the truck without dragging the bumper along the ground and probably pulling it off the car. We tried towing it from the rear and had the same problem. Four hours later, I ended up driving it at 20 mph all the way to the dealer 20 miles away, only to find that their lot was closed. What a nightmare! If this car is built in such a way that it cannot be towed, what's the solution to that? The dealer had none."

Anonymous, FL (2014 Cadillac XTS Unsure 3.6-L V6)

"Air ride compressor failed. Replaced under warranty"

Thomas W., TX (2014 Cadillac XTS 3.6-L V6)
Shocks or struts

"It took three trips to the dealer to find and repair an improperly installed strut causing a thump over bumps"

James M., FL (2014 Cadillac XTS Base 3.6-L V6)

"One of the shocks locked causing a horrible ride. Dealer replaced it under CPO Warranty."

Anonymous, TX (2014 Cadillac XTS 3.6-L V6)

"Rear Shock failed - cost to replace $943 - for only one - feel dealer ripped me off!"

James P., FL (2014 Cadillac XTS Base 3.6-L V6)

"We had to replace the front struts @ i think about 20,000 miles, which paid for our 5 year extended warranty. And we had to replace our brakes (which was covered). The glove compartment (where the CD player is) latch does not work properly until we take it to the dealer and it just fell out into the passenger floor board. We love the car (best ride of 30 makes and models we tested and powerful with regular gas). It is big enough and feels safe."

Anonymous, WI (2014 Cadillac XTS 3.6-L V6)

"Two garages said the shocks needed replacement. This seems like low mileage for replacement."

Anonymous, NY (2014 Cadillac XTS Unsure 3.6-L V6)

"Heard a noise. Dealer said I needed new strut. They put one on in the rear. A few months later I experienced a similar noise in the front. Dealer said they put a new strut on the front. I'm still hearing metal-on-metal noise when I get a bump in the road. Very annoying"

Anonymous, SC (2014 Cadillac XTS Base 3.6-L V6)

"Right rear shock failed"

Anonymous, WI (2014 Cadillac XTS 3.6-L V6)
Wheel balance

"The 20 inch wheels cannot stand up to day to day driving . I replaced two wheels at considerable cost within two months of buying the car and recently needed to have all four wheels straightened because the were bent from day to day driving. This is clearly a design flaw that GM refuses to acknowledge."

M S., NY (2014 Cadillac XTS Base 3.6-L V6)
Wheel bearings

"have had to replace 2 wheel bearings"

Anonymous, MN (2014 Cadillac XTS Base 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Rear shock assembly was replaced"

Anonymous, MN (2014 Cadillac XTS Base 3.6-L V6)

"rattles coming from right side of windows,also rattles in rear storage area above rear seat"

Anonymous, IL (2014 Cadillac XTS Base 3.6-L V6)

"dashboard squeeks/ repaired"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"rear seat and storage door in back"

Frank G., NJ (2014 Cadillac XTS Vsport 3.6-L V6)

"the noise ssm, to be in the vents"

Anonymous, OR (2014 Cadillac XTS 3.6-L V6 turbo)
Wind noise

"I call it road noise. Very disappointed about the noise. Have been very pleased with the car except the noise. Love that keys cannot be locked in the car."

Jean L., AR (2014 Cadillac XTS)

"It does not make any difference what speed we are going, the wind noise and road noise is noticeable."

Anonymous, (2014 Cadillac XTS Base 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Touch screen has developed a dead spot at the lower center"

Clarence W., FL (2014 Cadillac XTS Base 3.6-L V6)

"There is nothing positive to say. It's terrible!"

Anonymous, WA (2014 Cadillac XTS 3.6-L V6)

"The touch screen is a mess. Very difficult to use. It is distracting to try and do anything while you are driving because, if your hand even hovers above something the screen will interpret that as a command. Cadillac screwed up big time with the CU"

Diane P., MA (2014 Cadillac XTS Base)

"Lines through the screen Difficult to use Takes long to respond"

Mark M., CA (2014 Cadillac XTS Base 3.6-L V6)

"Hard to use. Have difficulty in trying to change from one option to another. I consider it dangerous to take your eyes off the road to change from one option to another. I miss the old knobs that were in prior Cadillacs"

Anonymous, GA (2014 Cadillac XTS 3.6-L V6)

"not user friendly touch screen. have to touch just right while driving - dangerous lack of attention to safety. also, screen goes blank intermittinly when selecting reverse drive while backing up"

Robert R., FL (2014 Cadillac XTS Base 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

"there was a recall for a brake problem"

Anonymous, IL (2014 Cadillac XTS)
Parking brake

"Recall"

Larry K., FL (2014 Cadillac XTS 3.6-L V6)
Squeaking

"it was when I backed up"

Anonymous, IL (2014 Cadillac XTS)

"Front brakes 'squeeked' at first use in the morning"

Lawrence H., IL (2014 Cadillac XTS 3.6-L V6)

"The squeaking started several years ago. The dealership said it would go away. It still is doing it every time we back up the car."

Anonymous, (2014 Cadillac XTS Base 3.6-L V6)

"The brakes squeaked and I took it to the dealership and they fixed without charge"

Anonymous, NY (2014 Cadillac XTS Base 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The AC works for a while but when the car is driven for 100+ or more miles, the AC stops working. Service has checked the system while the car is "cold" as says all readings are normal"

G B., OH (2014 Cadillac XTS Base 3.6-L V6)
Automatic climate control

"The temperature got stuck at 64 degrees on the drivers side and I couldn''t change the tempreture"

J O., NY (2014 Cadillac XTS Base 3.6-L V6)

"System occasionally stops cooling. Sometimes for long periods and others for a short time, usually when car has been driven for several hundred miles. Dealer check showed all systems performing as they were supposed to."

G B., OH (2014 Cadillac XTS Base 3.6-L V6)

"Could not run heat/cool in auto. Air flow would fall off after driving for a little while. Had to turn completely off and then back on to get air flow back"

Anonymous, MN (2014 Cadillac XTS Base 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel pump

"Needed replacement failed over 1 week"

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"Near the end of a road trip in Arizona lost almost all power ( 25 mph down hill almost 0 uphill) Problem lasted 1/2 hour or so then resolved enough so we could get home. This at less than 60,000 milles. This one of 4 major problems in the last year. This car is a mechanical nightmare"

Anonymous, ID (2014 Cadillac XTS Vsport 3.6-L V6 turbo)
Sensors (includes O2 or oxygen sensor)

"had to replace mass air flow boot"

Anonymous, MN (2014 Cadillac XTS Base 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"Front glove compartment lock does not work properly. But has worked when we went to the dealer to get it fixed. The whole glove box, just fell on the floor. Really does not fit with the price we paid for this auto. Overall we do love the car due to the ride and power. It is extremely easy to drive."

Anonymous, WI (2014 Cadillac XTS 3.6-L V6)
Sunroof

"SUNROOF GASKET DISLODGED"

Anonymous, MA (2014 Cadillac XTS Vsport 3.6-L V6)

"The seal on the sunroof became waving preventing the sunroof from opening I had to make 3 trips to dealers to get seal fixed"

Anonymous, PA (2014 Cadillac XTS Vsport 3.6-L V6 turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission began to Jerk when shifting. Cadillac said it worked as designed. Cadillac said it was safe and reliable to drive. The transmission failed 1000 miles from home. Trouble getting Cadillac to fix it in a timely manor. I didn't buy it at the repair dealer."

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

"Cadillac kept stating my transmission was "working as designed" even though making very loud and jerking shift into 4th gear. Then it did it one more time a 1000 mi from home and locked up. I had to pay for repairs, even though problem began long before warrenty expired. It is doing it again, but according to Cadillac is "working as designed." If so, they need new designers and engineers. That standard statement is ridiculous."

Anonymous, FL (2014 Cadillac XTS Base 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Computer malfunction"

Anonymous, AZ (2014 Cadillac XTS Vsport 3.6-L V6 turbo)

"SYSTEM SHUT DOWN DISABLING THE CAR FROM OPERATING PURPORTEDLY DO TO WEAK BATTERY EVEN THE CAR WAS RUNNING AND SHOULD HAVE BEEN OPERATING OFF THE ALTERNATOR"

Anonymous, TX (2014 Cadillac XTS Base 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"Cadillac finely found the problem after replacing sensors, evaporator, blower. It came down to a bad wiring harness"

Anonymous, MN (2014 Cadillac XTS Base 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"I've noticed the entire rear quarter, up the pillar and rear door have faded to a point you can see sanding marks. There were no reported accidents on this vehicle and it was certified pre-owned. Very disappointed as it will likely cost me major dollars to repair to save any value."

Michael M., OK (2014 Cadillac XTS Base 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission sensor or solenoid

""ServiceAWD" and "Service Rear Axle" messages on Driver Information Display (DIC). Dealer replaced the rear differential computer module, which did not fix the problem. They then replaced the differential clutch pump and filter, which did fix the problem"

Gordon B., CA (2014 Cadillac XTS Vsport 3.6-L V6 turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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