Ford Mustang Mach-E EVs Recalled Again to Fix Battery Issue

Vehicles that previously had a software update will need to have a part replaced, free of charge

Keith Barry, Consumer Reports Senior Autos Reporter.

By Keith Barry
Senior Autos Reporter

October 18, 2023

Ford is recalling nearly 35,000 Mustang Mach-E EVs from the 2021 and 2022 model years to fix a battery problem that can cause the vehicle to suddenly lose power while driving. Only extended-range battery and GT models are included in the recall. Some of these vehicles received a software update as part of a recall last year, but they will still need to go to a Ford dealer for an additional free repair.

Ford Mach-E Recall Details

Vehicles recalled: Ford Mustang Mach-E extended-range or GT EVs manufactured between May 27, 2020, and May 24, 2022.

The problem: DC charging and repeated hard acceleration can overheat the high-voltage battery main contactors, which can prevent the contactors from closing or weld them permanently closed. If this happens, the vehicle might not start, or it could lose power while driving.

The fix: Ford will replace the vehicle’s bussed electrical center (BEC), which is also known as the high voltage battery junction box (HVBJB), free of charge. Owners who have paid for this repair out of pocket may be eligible for reimbursement from Ford.

How to contact the manufacturer: Owners may contact Ford at 866-436-7332.

NHTSA campaign number: 23V687. Ford’s own number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V412 will need to have the new remedy completed.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.

Stay informed about recalls that might affect your vehicle using our Car Recall Tracker. Create a free account now to become a CR member.

Keith Barry

Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on BlueSky @itskeithbarry.bsky.social.