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    Jeep Grand Cherokee 4xe PHEVs Recalled for Software Error

    The problem could make these SUVs suddenly lose power while driving

    2025 Jeep Grand Cherokee 4xe driving
    2025 Jeep Grand Cherokee 4xe
    Photo: Jeep

    Jeep is recalling nearly 92,000 Grand Cherokee 4xe plug-in hybrid vehicles (PHEVs) from the 2022 through 2026 model years to fix a software error that could cause the SUVs to lose power while driving.

    MORE ON Car RECALLS

    Jeep says it is still looking for a fix for the problem. As a result, owners will receive two recall letters in the mail: One alerting them to the recall, and another when a free repair is available at Jeep dealerships.

    The automaker began investigating the issue after receiving owner complaints.

    According to documents provided to the National Highway Traffic Safety Administration, Jeep is not aware of any crashes or injuries related to this recall.

    Jeep 4xe Recall Details

    Vehicles recalled: Jeep Grand Cherokee 4xe PHEV SUVs manufactured between July 23, 2021, and Aug. 29, 2025. Jeep says that the specific vehicles involved in the recall will be searchable on NHTSA’s website on Sept. 11, 2025.

    The problem: A software error means the vehicle’s hybrid control processor may misinterpret a signal from the battery pack control module and cause a loss of power.

    The fix: There’s no fix yet. Jeep will alert owners by first-class mail as soon as a free repair is available.

    How to contact the manufacturer: Owners may contact Jeep at 800-853-1403. 

    NHTSA campaign number: 25V576. Chrysler’s number for this recall is 73C.

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    Keith Barry

    Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on BlueSky @itskeithbarry.bsky.social.