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Jeep Grand Cherokee Recalled Because Rear Suspension May Detach While Driving

Rear coil springs may have been incorrectly installed, risking a problem for the driver and other motorists

2023 Jeep Grand Cherokee 4XE driving at CR's Auto Test Center
2023 Jeep Grand Cherokee 4xe driving at Consumer Reports' Auto Test Center
Photo: John Powers/Consumer Reports

Jeep is recalling 2021-2023 Grand Cherokee L and 2022-2023 Grand Cherokee and Grand Cherokee 4XE SUVs because incorrectly installed rear coil springs may detach while driving. Suspension parts coming loose and falling onto the road can create a hazard and cause a crash. The recall includes more than 328,000 SUVs. 

More on safety

The automaker is aware of more than 400 related warranty claims. 

Grand Cherokees not included in this recall were either built outside of the identified problem period (May 17, 2021, to May 31, 2023) or equipped with an air suspension. 

Jeep is not aware of any crashes or injuries related to this condition. 

Owners will be notified in late September 2026 that a fix is being developed. Vehicles repaired under the National Highway Traffic Safety Administration recalls 26V051 and 23V413 will need to have the new remedy completed.

Jeep Recall Details

Vehicles recalled:
2021-2023 Jeep Grand Cherokee L
2022-2023 Jeep Grand Cherokee
2022-2023 Jeep Grand Cherokee 4XE SUVs

The problem: The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

The fix: Dealerships will replace both rear coil spring lower isolators at no charge.

How to contact the manufacturer: Contact FCA US LLC customer service at 800-853-1403.

NHTSA campaign number: 26V562000

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Jeff S. Bartlett

Jeff S. Bartlett is the managing editor for the autos team at Consumer Reports. He has been with CR since 2005. Previously, Jeff served as the online editorial director of Motor Trend for 11 years. Throughout his career, Jeff has driven thousands of cars, many on racetracks around the globe. Follow him on X: @JeffSBartlett