Ram Pickup Trucks Recalled to Fix Faulty Backup Cameras
Nearly 273,000 trucks have backup cameras that might not display an image when they are supposed to
Ram is recalling 1500, 2500, and 3500 pickup trucks from the 2022 through 2024 model years because their backup cameras might not display an image when the vehicle is in Reverse. This could lead to a crash, and means that the vehicles do not comply with federal motor vehicle safety standards.
The problem has to do with an issue with the infotainment system. To fix it, Ram dealers will perform a software update, free of charge.
Ram Recall Details
Vehicles Recalled
• Ram 1500 pickup trucks manufactured between June 25, 2021, and Aug. 2, 2023.
• Ram 2500 pickup trucks manufactured between Aug. 7, 2021, and Aug. 27, 2023.
• Ram 3500 cab chassis trucks with a gross vehicle weight rating below 10,000 pounds manufactured between Dec. 10, 2021, and June 27, 2023.
The problem: A software incompatibility between the vehicle’s radio and backup camera means the camera image might not display. This means the vehicle is not in compliance with Federal Motor Vehicle Safety Standard 571.111 S6.2.1 (field of view) and S6.2.2 (image size).
The fix: Ram dealers will perform a software update, free of charge.
How to contact the manufacturer: Owners may contact Ram at 800-853-1403.
NHTSA campaign number: 23V654. Ram’s own number for this recall is 97A.
Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.
If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.
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