Volkswagen ID.4 and Audi Q4 E-Tron Recalled for Rollaway Risk

The dashboard display may not show if the vehicle is in Neutral

Keith Barry, Consumer Reports Senior Autos Reporter.

By Keith Barry
Senior Autos Reporter

March 3, 2025

Volkswagen and Audi are recalling over 60,000 Volkswagen ID.4 electric vehicles and Audi Q4 E-Tron electric vehicles because the display behind the steering wheel may not show which gear the vehicle is in. If this happens, drivers may not realize the car is in Neutral, which could increase the risk of the vehicle rolling away.

Volkswagen and Audi EV Recall Details

Vehicles recalled: 2021-2023 Volkswagen ID.4 EVs and 2022-2023 Audi Q4 E-Tron and Q4 E-Tron Sportback EVs.

The problem: A software issue may prevent the instrument cluster from showing which gear the vehicle is in. This problem means the vehicles do not comply with Federal Motor Vehicle Safety Standard (FMVSS) 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

The fix: Volkswagen and Audi dealerships will perform a free software update to fix the problem.

How to contact the manufacturer: Owners may contact Volkswagen at 800-893-5298 or Audi at 800-253-2834.

NHTSA campaign number: 25V120. Volkswagen’s own number for this recall is 97H3, and Audi’s own number for this recall is 454R.

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Keith Barry

Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on BlueSky @itskeithbarry.bsky.social.