Volkswagen Jetta Sedans Recalled to Replace Faulty Ignition Switches
The engine could shut off while the car is in motion, which could cause a crash
Volkswagen is recalling over 47,000 Jetta sedans from the 2019 and 2020 model years because their ignition switches may fail, especially when temperatures are high. The recall includes only Jettas with a traditional key—cars with a push-button start feature are not included in the recall.
If the ignition switch fails while the car is in motion, it could shut off the engine and electrical system, which could lead to a crash. Before the switch fails, drivers may notice one of two warning messages on the display behind the steering wheel: “Ignition switch off, safely stop the vehicle,” or “Starter system faulty, please service vehicle.”
Drivers of recalled vehicles will need to get their ignition switch replaced at a Volkswagen dealership, free of charge.
Volkswagen says it is aware of 2,654 warranty claims due to this issue, although it does not yet know why the problem occurs, according to documents provided to the National Highway Traffic Safety Administration (NHTSA).
Volkswagen Jetta Ignition Recall Details
Vehicles recalled: Volkswagen Jetta sedans with a traditional ignition key manufactured between Sept. 3, 2018, and Dec. 21, 2019.
The problem: The ignition switch may fail while the vehicle is in motion, which could cause the engine to stall and the electrical system to shut down. Both problems could cause a crash.
The fix: Volkswagen dealerships will replace the faulty ignition switch, free of charge.
How to contact the manufacturer: Owners may contact Volkswagen at 800-893-5298.
NHTSA campaign number: 23V604. Volkswagen’s own number for this recall is 28H7.
Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.
If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.
Stay informed about recalls that might affect your vehicle using our Car Recall Tracker. Create a free account now to become a CR member.
