Chevrolet Bolt

"It had been working most of the time up until 2 or 3 months ago; since then, my phone reports a communication error 11 when it tries to connect."

"Android Auto occasionally disconnects from my phone. I only use Android Auto for navigation using Google Maps."

"There was confusion about whether I needed an ATT subscription to make the system work. I hadn't needed that for 14 months, and suddenly it was the only remedy for the problem."

"CarPlay stopped working and would not play audio consistently. Audio worked fine via Bluetooth or usb. It seems to have fixed itself perhaps due to an iOS update but didn't work for several months."

"Display did not match the audio being played from my iPhone. Other smaller annoyances."

"Poorly designed product, Hard to use the GPS feature without losing other functions on the display. Apple maps are far inferior to Google, which we would prefer to use. Even with a passenger doing the actual interactions with the screen, it is difficult to make it work effectively. Much inferior to installed GPS systems we have used before."

"At times, the back up screen stays in the back up position after I've driven forward. This usually last about a minute before the main screen comes on."

"Periodically (once a month on average) the camera fails to turn on when the engine starts -- for periods up to 19 minutes. During that time none of the display's functions, including the radio, come on either."

"At times the center display would continue to show the rear camera until the car was stopped and restarted. It took Chevrolet 15 months to finally do the software upgrade to fix this."

"Every so often the screen will freeze when starting up the car. It typically takes turning off the car, locking the doors, waiting a few minutes then starting over again for the problem to clear up. Only happens once every few months."

"Relates to booting problem"

"Have had the radio module replaced before which was causing problems. Problems resumed happening after about 6 months of use on new radio module. Has not been able to be resolved by dealership for 9 months."

"On occasions the display screen locks up and will not return until I turn off the car and wait about 5 minutes. It then seems to reboot and all is good. However unless I do the above the screen stays locked, and I am not able to access any of the features on the Info center, radio, cameras, phone, etc. REALLY annoying!!"

"The rear and side cameras sometimes freeze when the car is put into Reverse gear. The problem is intermittent (discovered within 2 weeks of leasing the car) and the local Chevrolet dealer has failed 4 times to find and correct the problem."

"Sometimes, randomly the display screen freezes up and does not respond. When a messenger sends out notification, it continuously beeps non-stop and I am unable to stop it."

"Most frequently at vehicle startup. About 2 out of 10 times."

"only happened a few times - once every few months"

"Occasionally on startup, the screen freezes and the volume of the startup sound goes to maximum for about 10 seconds."

"The display screen froze up along with many of the controls. The car had to be towed to the dealership. The dealership was not able to fix it when this recurred 3 different times within a 3 month period until GM corporate got involved. The problem has not recurred in the last 5 months. The car spent over 6 weeks at the dealership dealing with this problem."

"Just happened today, and it had happened before. The screen gets stuck displaying the backup camera view even when I am driving forward. I was able to resolve this only after turning the car off and on twice."

"Despite a software update the infotainment system regularly (~3 times month) crashes, rendering ALL functions inoperable: radio, Apple, car information, tire pressure ... The system eventually reboots after 5 to 15 minutes. Its also learned a new trick ... about every fourth time I start the car, it plays the radio for approximately 5 minutes then just stops and goes silent. Other audio (Apple) continues to work, but the radio doesn't function until I restart the car."

"Only happened one time."

"The problem was that the infotainment screen froze up. I took it to the dealer to address, it re-occurred afterwards and is now the subject of an electronic re-call which will be addressed remotely."

"The screen sometimes freezes on the camera - ie you are driving down the road with the front camera feeding directly into the large screen that is your peripheral line of sight. it is very distracting and dangerous"

"Software fix...It needed a software update which promptly fixed the problem."

"Screen would freeze when plugging phone in for navigation. Was recalled to repair."

"Screen freezes periodically. I turn everything off, and leave the car. When I return, all is working. CHEVROLET has promised a down load fix soon."

"Approximately once a week the system will stop responding especially if a smartphone is connected via the USB port, multiple software updates have not completely resolved"

"There is a recall that has not been completed ; A Temporary fix requires you to stop turn off the car and restart 1 or more times."

"Driver display screen (mph, odometer, state of charge, etc.) froze at 0 mph while driving."

"Center stack would not load on cold morning taking about 5-10 minutes to finally load. Experienced twice in 2 years"

"This happens sometimes when I begin driving, the screen is blank and it takes a few minutes for the screen to come on. It only happens at the beginning of a trip."

"It started at onset of a vacation trip. Speedometer and other information could not be seen. Screen was generally black, sometimes white. Dealer did not have part, so several trips required. Once part replaced, problem has not recurred but only 1 month so far."

"display (instrument cluster and infotainment displays) go black or freeze and can't be recovered often without restarting the car (12V cycle)"

"It's happened 3 times. The screen goes blank so we lose control over the radio, temperature and seat heating. It would not happen at the dealership, so they said to come back if it happens again. It has not happened since."

"Occasionally the screen goes blank which means that all the features associated with it don't work: No radio, no ApplePlay, no control over the heat/AC, no backup camera, etc. It usually resolves itself within 10 minutes. Sometimes I have to turn off and restart the car"

"Occasionally car will start but the information window will not light up. Will drive some 10-15minutes and the window will boot up. This happens about twice a month. Occasionally the backup camera will not engage. This has not happened for several months."

"Has happened only twice, comes on after a while"

"Display screen maybe once every 2 months will only turn on after about 15minutes of driving."

"See previous"

"Occassionally, the display screen is blank when starting the car. A software update did not correct this. The only fix is to reboot the infotainment system."

"On an intermittent basis, the display screen would remain blank at power on of car. After about 5 minutes, display would wake up and operate in a normal fashion. Resolution was to replace the full entertainment module."

"It was replaced and I am happy with how it was handled."

"During start up, screen should show radio, climate, etc. But it stays blank, about 3-5min later, large letters, BOLT shows up, stays there for a min or 2, as if a computer is booting up. Then the screen is ok, all is displayed and working, Dealer proformed software update, last month, still not fixed. Scheduled for another update later this month."

"A recent recall was supposed to address this problem. so far (3 weeks) that may be working. Most unnerving was the loss of the backup camera. (The camera in the rear view mirror continued to work, but that is not sufficient for backing up.)"

"The InfoTainment System is very non-intuitive and and is poor. I would not purchase the InfoTainment system. I can't access all my Spotify music - it is very frustrating."

"When using bluetooth interface music from phone periodically drops in amplitude w/ regularity."

"After re-pairing phone, it forgets the device after the trip and next time I use car, it needs to be re-paired for bluetooth connection to work. Started in May 2020, continues to date. I have not brought it in for resolution yet."

"Randomly and silently switches between car speaker and phone speaker, when Im on a call, so I will suddenly not be able to hear the other person and/or they suddenly can't hear me."

"The car drops the phone randomly, then picks it up again. Sometimes it refuses to connect to any phones - not just mine."

"The radio got "stuck" in one setting, with one screen, with the radio volume loud. It did not go away for multiple ignition cycles. This was a recurring intermittent problem. We got a software update, and it has not happened since."

"The radio always turns on when I start the car. The only way to turn it off is to keep the volume on lowest setting, very poor design."

"Bad reception of radio"

"Not actually a problem - there are occasionally over-the-air software updates that take a few minutes - the car cannot be driven or turned on during the update. This hasn't been a real issue."

"2017 early production Bolts were subject to a recall regarding measuring the battery charge. Car was brought to dealer and the firmware in a particular module was updated."

"Had to take car in for recall software update"

"Don't completely fix problem of display screen blanking occasionally at startup thru about first mile driving. This is not small accelerator screen at steering wheel but soft switches on display screen being unavailable means no ability to start cabin heating, etc. Lo software updates only provided at dealers despite connection to Internet in my garage v ok a WiFi. Software fixes don't so far."

"Switches that flip through "Favorite" channels don't work anymore. Started about 3 months ago and continues to date. I have not brought in to dealer for repair yet."

"Buttons on steering wheel would not function. After car turned off, they would work. Happened two times."

"Car requires manual b/t connection to use the navigator."

"Main drive battery for the car failed. IT was replaced under warranty by GM."

"Car appeared to be operating normally and was parked overnight. The next day, it was completely inoperative. 12 volt battery was found to be dead. After jump start, car was plugged in and charged for 60 hours. Then it started, but would not go into drive or reverse and had to be towed to dealer. Dealer reported that 12 volt battery was discharged when car received, battery tested good, and could find no explanation for what happened. Currently, two weeks later, car is operating normally but, obviously, is known to become inoperative without warning. Dealer provided no answer when asked what would happen if the 12 volt battery, which it had been demonstrated could die without warning, died while driving at high speed. Two weeks ago, the service manager said he would consult a GM engineer and call me back, but he hasn't. Chevrolet Customer Satisfaction failed to help; the rep said he called the dealer and asked them to call me, but they didn't. He said tha's all he could do."

"Battery had bad cells and when low enough would die completely very quickly. Happened three times before dealer finally understood what was happening and replaced traction battery under warranty."

"Car stopped completely and would not move when remaining miles dropped from 48 to 0 in 30 seconds. Replaced high voltage drive battery. Had at least 4 software upgrades in the past few months."

"the battery failed when the instruments showed approximately 20% power (40 miles) remaining."

"The high voltage battery was recalled and replaced because Chevrolet found some of them to be defective. Some cells were faulty and battery didn't hold the appropriate charge which lead to less mileage than advertised."

"One morning the car would not start, and listed one by one every component as “failed” on the screen. Then the screen tuned off, the parking brake automatically actived, and all lights went out. It was dead to the world. The battery was almost fully charged. The dealership had it towed from my garage. They had no idea what was wrong, it took them two weeks to get the car back to me in working order. They said an EV specialist came into town to fix it, but left no explanation of what was wrong. Eesh"

"Light comes on indicating a problem with antiskid system. instructions say to get inspected. Dealer drove car but light did not come on. No fix as judged as no problem. I have not had any actual problems in driving. I am not a skiddish driver."

"The climate control system in the bolt is terrible. The vents cannot be mechanically closed, and the electronic controls don't work immediately, and there is always leakage from vents not selected."

""Hard buttons" on the dash were non-operational when purchased. Climate control on /off functionality worked VI's infotainment system, but unable to raise or lower temps or fanspeed or adjust where air comes from. Stuck on 70degrees and auto fan setting. Vehicle has been in the shop for 26 calendar days as I type this with no fix identified. Notified local dealership of issue on April 3rd scheduled an appt for April 11 and vehicle remains in shop today may 7th"

"TAkes a long time for heating system to activate - i.e., long time of cold air blowing. But heated stearing wheel and seats heat up nice."

"The car came new with completely non-functional heating. Haven't gotten around to getting it fixed."

"Heater never worked right but since I got this car August, I did not discover the heater issue until cold weather arrived in Massachusetts. I brought the car back to the dealer. They brought in a Bolt specialist from outside the area. He completely replaced the heating system, by borrowing one from another Bolt on their lot. No charge to me but it took 3 days to get done. They gave me a loaner SUV to drive. No problems with the heat since, except that it eats a lot of the battery power and reduces the range of this all electric car a lot. I try not to use the heat if possible."