The Cruze is a solid and substantial-feeling compact car. Its taut, steady and controlled ride makes it one of the smoothest of the small sedans. Inside, it's also one of the quietest small sedans we'd tested. While gasoline-powered models have lackluster fuel economy, an efficient turbodiesel engine is also available. Inside, the nicely-finished cabin offers roomy front seats.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2013 Chevrolet Cruze has been recalled 5 times by NHTSA. View Recalls
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01
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11*
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Overall Reliability Verdict
NA
Potential Trouble Spots
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

"Caused by water pump"

Anonymous, MB (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)

"The water pump distribution manifold that connects the overflow tank to the water pump, the plastic cracked and would leak under pressure and was getting ready for a major failure that could have resulted in major engine damage or getting stuck on the side of the road"

Steven F., CA (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)
Overheating

"Most times when using defrost the system would shut down and give error message 'A/C off due to high engine temp' and the temperature gage would stop working. Several trips to dealer to did not resolve it. After GM advisory, seems to finally be resol"

Anonymous, MO (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"Car simply started to overheat for no apparent reason. Could not find any leaks, whatever"

David G., PA (2013 Chevrolet Cruze LS 1.8-L 4 Cyl)

"Car quit registering temp, dealer reset module and has been fine sense"

Anonymous, OH (2013 Chevrolet Cruze ECO Unsure)
Water pump

"Water pump was replaced twice so far in life of care. Second time after being stranded by overheated car. Also seems to be resolved after GM advisory letter"

Anonymous, MO (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"I smelled engine coolant from the heater vents; it was discovered that the water pump was leaking. the dealership replaced it under warranty"

Lori K., NJ (2013 Chevrolet Cruze LS 1.8-L 4 Cyl)

"as result of factory error all the coolant leaked out and caused the engine to overheat and water pump to fail"

Anonymous, VA (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"Just a recall. No repair"

Anonymous, CA (2013 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

"New water pump under warranty"

Anonymous, MB (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Fractured right axle shaft. Recall. Took to dealer and it took one month to get GM parts. Had rental provided by GM"

Jan S., CA (2013 Chevrolet Cruze LT Unsure)

"recall from GM covered under warranty - probability of fracturing in use"

Michael C., PA (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"Recall....seems to be the norm with Chevy products these days"

Anonymous, IL (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"recall"

Anonymous, MN (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"Axle recall. Had to be replaced"

Anonymous, NY (2013 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)
Traction control

"engine drive would not engage - needed tow to my dealership"

Anonymous, WI (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)
Electrical failure

"Engine light came on and soon auto was non-functional. Apparently a wire had broken. Service was free under warranty"

Anonymous, FL (2013 Chevrolet Cruze Unsure 1.8-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

"There was a leak in the water pump which required replacing"

Anonymous, IL (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"Dealer replaced the water pump under warranty - I didn't even know it was leaking"

Thomas K., PA (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Squeaks or rattles

"Sounds like a loose shock underbody"

Robert F., MI (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"This car has had multiple squeaks (drivers seat) and rattles (visor, roof liner) that the dealer has been unable to locate and fix"

P B., MN (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Wind noise

"Wind noise when driving above 30mph"

Anonymous, MN (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"wind noisestarted recently and is annoying"

Anonymous, FL (2013 Chevrolet Cruze LS 1.8-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Rear sensor module failed twice within a months period"

Anonymous, WI (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"sensor behind the "L" rear wheel failed causing interior electrical system to fail"

Patricia U., WI (2013 Chevrolet Cruze LT Unsure)

"Blind spot detection system failed twice. Costly repair"

Leonard R., MA (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)

"This has been out almost as much as its been on they have replaced it 4 times never again will we buy from GM"

William B., MO (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"It's not that the display screen goes off -- the who radio unit spontaneously turns off. This has happened only a few times, months apart, but more than once. Also, the screen occasionally dims (sound still OK) every once in a while. The dealer blames the lighting conditions, but it goes up and down a couple times, generally when I first go out in the morning"

Todd E., CA (2013 Chevrolet Cruze ECO Unsure)
Radio

"radio stopped working and no buttons worked, problem went away a couple days later, happened again a couple months later and fixed itself"

Charles W., IA (2013 Chevrolet Cruze LS 1.8-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

"Car did not shift comfortably causing engine to over rev"

Anonymous, NJ (2013 Chevrolet Cruze LT 1.8-L 4 Cyl)

"When cold, the shifts are rough in the lower gears. This has not been experienced in other Cruze models we've driven"

P B., MN (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Slipping transmission

"Slips out of D on a hill"

Anonymous, NJ (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Transmission leaks

"Transmission began leaking small drops from unknown location. Took to deal for repair. Two days later leak returned. Took back to dealer for repair. One month later leak has returned, still need to return to dealer. Not happy with quality of engine o"

Anonymous, CA (2013 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

"Transaxle had a torque converter seal replaced"

William D., PA (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Driver's door weatherstrip, Part Number 96933439, on body side was twisted/distorted"

Ken M., ON (2013 Chevrolet Cruze LS 1.8-L 4 Cyl)
Loose exterior trim or moldings

"The plastic trim on the front keeps coming off. It is pulled off by parking curbs and sometimes just driving. It drags until I get home"

Maryann F., PA (2013 Chevrolet Cruze ECO 1.8-L 4 Cyl)

"Trim piece that runs below the driver and passenger door came loose from the clips - not quite sure how. Dealership put new clips in and reinstalled it for $75"

Gerald P., AR (2013 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Heater system

"Coolant smell when using the heater. Three trips to the dealer and they still can't fix it. We sold the car"

Michael B., VA (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Refrigerant leaks

"Started loosing refrigerant. Dealership fixed at manufacturers cost"

Anonymous, MI (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Automatic climate control

"Blend door stopped working had to take apart dash and fix cheap plastic gears"

Christopher I., MD (2013 Chevrolet Cruze LS 1.8-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Interior lights

"hinge broke on vanity mirror on driver's side"

Timothy A., FL (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)
Warning lights

"warning lights flashing due to battery going bad. Dealer replaced new battery"

Rodney M., AZ (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)
Exterior lights (other than headlights)

"The center rear stoplight quit working"

Richard M., MI (2013 Chevrolet Cruze LT 1.8-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

"Problem was w/ the "brake blade clutch"??? Car would "lurch" slightly when stopped and in gear. Don't feel it was a safety issue as the "lurch" was very slight"

Anonymous, MI (2013 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)
Transmission rebuild or replacement

"Transmission bucks on the 2nd to 3rd gear shift after a cold restart"

Anonymous, NJ (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

"The car was recalled 3 times and in the shop for a total of 3 months. Many issues including the possible break of the steering system, causing complete loss of control of the car"

Lisa R., CA (2013 Chevrolet Cruze LTZ 1.8-L 4 Cyl)
Steering linkage (includes rack and pinion)

"The steering felt like it was "sticking". After many, many discussions with dealer and finally showing the dealer the dozens of internet postings on the problem, it was fixed. LAST GM CAR EVER"

Robert C., MI (2013 Chevrolet Cruze LT 1.8-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"The car would lose significant amount of power. Then it almost stopped and the check engine light came on. The mechanic said the computer engine was malfunctioning, causing the automatic doors in front of the engine to stop opening. He "re-programmed"

Anonymous, CO (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)
Accessory belts or pulleys

"A car with the low mileage this vehicle has should not have needed belt replacement that was not covered under warranty"

Glenn S., IA (2013 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Tailgate, hatch or trunk

"About rheee or four times since I've owned the car, the trunk has popped open with nobody around. Generally, it's overnight in the carport but it opened once in a parking lot and several items were liberated from the trunk without my permission or (at the time) knowledge. This makes me nervous. The dealer shrugs"

Todd E., CA (2013 Chevrolet Cruze ECO Unsure)
Windows

"The passenger window regular has failed resulting in the window falling inside the door. In the process of buying new GM part to replace/repair the window. For a relatively new car I would not have expected such a failure"

Steven F., CA (2013 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Regular brake failure

"The brakes have gone very very soft on my wife 2 times and she almost wreaked the car they could not fine the problem had it over a week it worked ok for 4 months then it happen again took it back in and they said it was bad brake lines how do they g"

William B., MO (2013 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

"gas smell"

Anonymous, FL (2013 Chevrolet Cruze LS 1.8-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Jul 05 2016
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Summary:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
What should you do:
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V502000
Potential Number of Units Affected: 8367
EQUIPMENT:ELECTRICAL
Jul 02 2014
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Summary:
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
What should you do:
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V417000
Potential Number of Units Affected: 2990
AIR BAGS
Jun 26 2014
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Summary:
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
What should you do:
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V372000
Potential Number of Units Affected: 29019
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Mar 31 2014
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
What should you do:
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V151000
Potential Number of Units Affected: 174046
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Sep 23 2013
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Summary:
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
What should you do:
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 13V452000
Potential Number of Units Affected: 3161
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