Big car virtues in a small package. The Cruze takes the best attributes of Chevrolet's accomplished Malibu and Impala, as well as the brand's familiar styling, and tucks them into a more maneuverable and fuel-efficient package. Boasting a comfortable ride, relatively roomy interior, and effortless power, it's a fully competitive entry that stands out in a class dominated by imported cars.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Chevrolet Cruze has been recalled 4 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
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01
02
03
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11*
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16*
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Overall Reliability Verdict
NA
Potential Trouble Spots
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Recall , Brake light on back of car was leaking and dripping into the battery compartment which is in the trunk of the car. . we also had a recall on a problem with the front passenger seat , but not sure what they had to do with it"

Lance H., MO (2016 Chevrolet Cruze Unsure 1.4-L 4 Cyl turbo)

"Leak in water pump"

William S., CA (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Squeaks or rattles

"Noise in rear of vehicle, dealer and GM Technician Support unable to diagnose. Two new shocks and a new rear axle didn't fix the problem"

Anonymous, PA (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Overheating

"bad thermostat caused car to overheat"

Anonymous, MI (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Thermostat

"car overheated while driving, towed to dealer said was bad thermostat"

Anonymous, MI (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Keyless entry

"The keyless entry stopped working on the rear driver's side door"

Anonymous, IN (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Remote engine starter

"The keyless, push button start, has failed to work 3 different times, even after a battery change. It says "transmitter not found". Worried it's going to leave me stranded"

Joe E., NC (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Radio

"Sirius XM radio constantly drops signals of stations even in strong signal areas. Problem is ongoing. Dealer has not satisfactorily addressed the issue"

Anonymous, CT (2016 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)
Voice control commands

"about 30% of the time, my button that activates the voice command does not work. It will still pull up the phone operation, but if I hold it down, 30 percent of the time, the voice dialing does not work"

Joe E., NC (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"The oil leaked periodically. Discovered it was a warped oil pan and it was replaced by the dealership"

Anonymous, IL (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Refrigerant leaks

"Leaking of refrigerant. Unable to locate"

Alan T., OH (2016 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Gas cap cover fell off"

Anonymous, AL (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"Rear shocks replaced to diagnose rear end noise. Shock was bad both times"

Anonymous, PA (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE
May 10 2018
A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Summary:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
What should you do:
GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V304000
Potential Number of Units Affected: 111966
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Jan 26 2017
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Summary:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
What should you do:
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V057000
Potential Number of Units Affected: 17197
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Jul 05 2016
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Summary:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
What should you do:
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V502000
Potential Number of Units Affected: 8367
EXTERIOR LIGHTING:HEADLIGHTS
Jul 01 2016
Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
What should you do:
GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V498000
Potential Number of Units Affected: 32913
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