Big car virtues in a small package. The Cruze takes the best attributes of Chevrolet's accomplished Malibu and Impala, as well as the brand's familiar styling, and tucks them into a more maneuverable and fuel-efficient package. Boasting a comfortable ride, relatively roomy interior, and effortless power, it's a fully competitive entry that stands out in a class dominated by imported cars.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Chevrolet Cruze has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"its the same as the previous question"

Anonymous, CA (2017 Chevrolet Cruze Unsure Unsure)

"I cannot make handsfree calls - siri always says it cannot con nect"

Anonymous, CA (2017 Chevrolet Cruze)
Display screen goes blank

"Problem is intermittent. Under warranty the problem was addressed 6 times nut never resolved. After car was out of warranty I was told it would cost me $99 to "Diagnose" the problem. I then looked on line to find that this is a widespread problem with the GM Mylink system."

Anonymous, FL (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"Blue tooth does not work with a flip phone in order to remedy the problem I would have to get a smart phone which I don't need or want."

Joe S., PA (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Radio

"Actually, all of the things I checked are the result of a problem with the entertainment system. It keeps going on and off. I have taken it in numerous times and modules have been replaced twice. Personally, I think that there is a problem somewhere else in the electrical system, but so far, they haven't looked for it. I will take it back once again in the next week or so to try again."

Anonymous, UT (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)
Voice control commands

"Voice command does not work with my phone. I need to use the touch screen instead which is a distraction."

Joe S., PA (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"I cannot look up any address while driving - or make a hands free call - the car says having trouble with Siri try later - this is dangerous if I were driving in unfamiliar territory"

Anonymous, CA (2017 Chevrolet Cruze)

"Doesn't always understand commands, and on occasion dumps stored music on USB, and radio stations."

Anonymous, FL (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

"it may not have been set up properly - I was in a rented KiA Sportage as a passenger and my phone hooked up immediately and I was able to check my texts and run searches . In my car as either the driver or the passenger I cant do use voice to connect with another person . I blocks me wherever I am . I am irritated as I need my phone even when I am the passenger in my car."

Anonymous, CA (2017 Chevrolet Cruze Unsure Unsure)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"In retrospect I believe it was mostly a systems problem combined with inadequately trained service personnel. Some problem caused the check engine light to stay on and technicians were unable to find the problem. Car was in the shop all of May 2019 (4 weeks). And two weeks January 2020 (finally fixed). During all this car drove fine with good fuel mileage."

Anonymous, TX (2017 Chevrolet Cruze Unsure 1.4-L 4 Cyl turbo)

"NO REAL PROBLEMS NOTICABLE BUT DEVICE IS SUBJECT TO RECALL."

Anonymous, QC (2017 Chevrolet Cruze Unsure 1.6-L 4 Cyl diesel)
Fuel pump

"this was a recall by the deal."

Anonymous, OK (2017 Chevrolet Cruze 1.4-L 4 Cyl turbo)
Sensors (includes O2 or oxygen sensor)

"Sensors replaced 4 times since purchased vehicle"

Anonymous, ON (2017 Chevrolet Cruze LT 1.6-L 4 Cyl diesel)

"I received an email from onstar telling me to take the car to the dealership immediately for emmissions prob I did, they fixed it by replacing the O2 sensor"

Anonymous, MI (2017 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

"engine light came on"

Anonymous, MI (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"A Nox sensor failed and the car was not drivable for nearly 4 weeks antil they remanufactured the part at the plant"

Anonymous, MB (2017 Chevrolet Cruze)

"Evap sensor sticks in cold weather and causes engine light to illuminate. Frees up in warm weather and light goes out. Did not replace it yet. Waiting for it to get worse."

Darin S., PA (2017 Chevrolet Cruze L 1.4-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"1 month and less than 1,000 miles car lost compression on the highway, struggled to get the car to a safe place. Had to get a tow back to the dealership. After a week of diagnosing the issue they replaced an entire cylinder head. Dealership had the car for 13 total days. Claimed they never saw this issue before and appeared to be a factory build problem. Love the car but very concerned for future legacy issues due to this specific problem"

Brian M., NC (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

"crack piston ,dealer replace all 4 pistons and service the engine. thats what they said . runs good. we drove it in to the dealer ."

Anonymous, OK (2017 Chevrolet Cruze 1.4-L 4 Cyl turbo)
Engine rebuild or replacement

"Cracked piston rings. 1 piston failed once and the rest failed so had to take in for repairs twice within 4 months."

Anonymous, WA (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

"Started car and a stabilizer needs maintenance advisory came on. Then engine light started flashing. Dealership told me to pull over and have it towed. They paid for tow and repairs."

Anonymous, (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"Had to replace piston"

Anonymous, NC (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

"#1 cylinder piston fractured. Happened at about 12000 miles. Resolved by dealership under warranty."

Anonymous, WA (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

"Fracture of piston in #1 cylinder."

Anonymous, WA (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Trunk fills when rains. Dealer can't find source."

Anonymous, SC (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Seals and/or weather-stripping

"Brake light seal missing allowing water to leak in. Was caught by the dealership and repaired."

Anonymous, MI (2017 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

"The seal on the windshield was poorly installed. It was a factory original windshield and it had a loud whistle on the highway and water would leak in from the top of the windshield every time we came to a stop. The dealer redid the seal under warranty. Took 3 hours"

Anonymous, TX (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)
Squeaks or rattles

"Intermittent rattle comes from the driver's seatbelt system. Very annoying!"

Anonymous, ND (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Wind noise

"Wind noise around driver door"

Anonymous, NM (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"There is a considerable amount of noise from the outside that is irritating and requires we talk at a higher volume."

C P., MI (2017 Chevrolet Cruze 1.4-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Hydraulics (clutch master or slave cylinder)

"clutch pedal went to the floor of my Cruze. Had car towed to dealer where I bought it. Since so few cars have stick shifts, took over a week to get part. Seems to work OK now, and it was covered under warranty"

John M., IN (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Rough shifting

"Dealer replaced the slave cylinder under warranty."

Anonymous, NY (2017 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

"The hard shifting is what ledo to the repair described previously"

Larry G., MI (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Transmission leaks

"replacement of a gasket"

Anonymous, ON (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"WOULD LIKE TO CHANGE HEADLIGHTS TO LED BUT UNABLE TO"

Anonymous, NY (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

"The auto dimming feature ceased working. I've taken it to the dealer several times and there is no fix. I manually dim the headlights and that works."

Jason B., OK (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)
Keyless entry

"Was locked out of the car both key fobs were ineffective an hour later it was back to normal"

Anonymous, PA (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Remote engine starter

"Key FOB failed a number of times before starting car. FOB battery was fine. Dealer checked for problem, but could not find anyway. This is a very intermittent problem, but a real worry."

Anonymous, OH (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Steering linkage (includes rack and pinion)

"Sway bar link failed at 40,000km. Replaced under warranty."

Ben L., ON (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Tie rods

"It should have never happened with 12000 miles"

Anonymous, IL (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

"The blower was fine until you turned it past the halfway mark. Then the noise was unbearable. The service tech repaired under warranty and said the squirrel cage was missing or had fallen off or something to that effect."

Steve M., MN (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Heated or cooled seat controls

"Driver A& front passenger seats were not heating. Dealer had to replace console. Console had puncture holes in the rear of the console."

Anonymous, MI (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Check engine light."

Anonymous, MI (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Fuel leaks

"There was a chance of leaking fuel on collision - so under warranty the gas tank seals were replaced."

William S., CA (2017 Chevrolet Cruze)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"There is a title that is supposed to light up when the door opens. from the beginning, it has never worked. It's attached in a shoddy way and it's just sitting loose in the back"

Anonymous, CA (2017 Chevrolet Cruze)
Paint (fading, chalking, cracking, or peeling)

"A chunk of paint around the front door has fallen off - down to bare metal. Have not approached Chevrolet yet, but I doubt this will be covered under warranty."

Ben L., ON (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat controls - movement

"Clunky to adjust back of the seat."

Anonymous, CA (2017 Chevrolet Cruze)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Car was shifting hard into 4th gear. Turns out 2 clutch plates were burnt found during warranty repair. Car was a dealer demo with 2500 miles on it when I took possession"

Larry G., MI (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE
May 10 2018
A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Summary:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
What should you do:
GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V304000
Potential Number of Units Affected: 111966
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Jan 26 2017
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Summary:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
What should you do:
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V057000
Potential Number of Units Affected: 17197
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