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    GREEN CHOICE

    Chevrolet Cruze

    EPA MPG: 34 mpg

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2017 Cruze has about average reliability compared to other cars from the same model year.

    The 2017 Chevrolet Cruze has been recalled 2 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Condenser

    "Took TWO days to replace condenser because of design. Dealer had to remove front grill and part of bumper I was told ! Unbelievable !!!"

    Anonymous A., NY (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
    Other climate system problem

    "AC was blowing warm air and not cooling during the summer months. Not an issue during other months. Repaired the following summer."

    Anonymous, OH (2017 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)
    Refrigerant leaks

    "Condenser failure (leak) in 2023 and additional leaks in refrigerant 'tubing' under car 2024. AC is out AGAIN!!"

    Anonymous A., NY (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    "The AC quit working and our mechanic had to replace the coolant 3 times before he found the leak and performed a permanent "fix". It works fine now."

    Anonymous, OH (2017 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Keyless entry

    "Won't start vehicle if electronic interference from another vehicle"

    Anonymous A., OH (2017 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

    ""Had to replace the keyless entry reciever. There was apparently a bad receiver part number from the factory. the symptom would be if you remote started the car, then accidently did it again within an unknown amount of time (10s-1min), the keyless system would no longer work and you could only open the door manually. After the receiver was replaced the remote lock/unlock/start range greatly improved and the main issue no longer occured.""

    Anonymous, CA (2017 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

    "Two years ago The keyless entry has locked me out of the car twice in two weeks in the winter with the key in the car in my purse. I have had the car refusing to start with the key in my hand again . yesterday May9. a few maybe 6-8 times after having the car 4 years had to call OnStar to remotely open the door. There is no ignition in a keyless start."

    Anonymous, QC (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other exhaust system problem

    "This was a pollution control issue that dealer said was a driveline issue and not covered under active warranty"

    Anonymous A., CA (2017 Chevrolet Cruze Diesel 1.6-L 4 Cyl diesel)
    Other/unsure

    "about 6 mos ago required replacement of the oil solenoid switch located inside the oil reservoir. $400 at local accredited, but not dealership shop. 3-4 day mostly waiting for parts. Car was in limp mode."

    Anonymous A., OR (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "Twice it has consumed all the oil then plugged itself again. at 170k miles i am assuming that an oil gasket is degraded somewhere"

    Anonymous, OH (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "The connection to the Apple phone is not reliable after 3 years. My Apple 15 must be connect to the car with the lighting cord and even then it may or may not display the map for navigation. Incoming calls work well when the phone is connected by lighting cable but out going voice generated calls ;Siri generated) provide the receiver with horrible static and they gang up."

    Anonymous, QC (2017 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Turbo or supercharger

    "Had to replace the turbo after the bearings wore out on the original turbo"

    Anonymous, OH (2017 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    2017 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Chevrolet vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    FUEL SYSTEM, GASOLINE
    May 10, 2018
    A fuel leak, in the presence of an ignition source, increases the risk of a fire.
    Summary:
    General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
    What should you do:
    GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V304000
    Potential Number of Units Affected: 111966
    SEATS
    Jan 26, 2017
    In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
    Summary:
    General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
    What should you do:
    GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V057000
    Potential Number of Units Affected: 17197
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