The Impala is a capable, though unexceptional car. Ride and handling are quite competent and the preferable 3.8-liter engine provides ample motivation. However, road noise is a bit pronounced and interior quality is decidedly low rent. Despite all the space in the rear, the bench is too low and too short to be supportive.
Alerts
There are 10 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
The 2000 Chevrolet Impala has been recalled 10 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
00*
01
02
03
04
05
06*
07
08
09
10
11
12
13
14*
15
16
17
18
19
Overall Reliability Verdict
NA
NA
NA
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Recalls
PROVIDED BY
ENGINE AND ENGINE COOLING:ENGINE
Oct 26 2015
Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Summary:
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
What should you do:
The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine¿s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V701000
Potential Number of Units Affected: 1003556
ELECTRICAL SYSTEM:IGNITION
Jul 03 2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Summary:
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
What should you do:
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V400000
Potential Number of Units Affected: 5877718
ENGINE AND ENGINE COOLING
Apr 08 2009
IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Summary:
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
What should you do:
DEALERS WILL REPLACE THE ENGINE¿S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE¿S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
For more information:
GM RECALL NO. 09047.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
NHTSA CAMPAIGN ID Number: 09V116000
Potential Number of Units Affected: 1497516
STEERING
Feb 17 2009
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Summary:
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
What should you do:
DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
For more information:
THIS RECALL ONLY PERTAINS TO AFTERMARKET DORMAN STEERING KNUCKLES AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY GENERAL MOTORS CORPORATION.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
NHTSA CAMPAIGN ID Number: 09E005000
Potential Number of Units Affected: 979
STEERING
Oct 17 2008
IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
Summary:
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.
What should you do:
DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
For more information:
THIS RECALL ONLY PERTAINS TO DORMAN'S OE SOLUTIONS BRAND NAME, BALKAMP'S NAPA BRAND, AND THE PLATINUM BRAND STEERING SHAFTS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY GENERAL MOTORS CORPORATION.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 08E063000
Potential Number of Units Affected: 3855
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Mar 12 2007
FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Summary:
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
What should you do:
DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
For more information:
THIS RECALL ONLY PERTAINS TO AFTERMARKET DELPHI FUEL PRESSURE REGULATORS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED BY GENERAL MOTORS.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 07E021000
Potential Number of Units Affected: 742
FUEL SYSTEM, GASOLINE:DELIVERY
Feb 24 2004
THE BACKFIRE CAN RUPTURE THE INTAKE MANIFOLD. THE RUPTURE OF THE INTAKE MANIFOLD CAN DISPLACE A FUEL LINE, PULLING AN INJECTOR OUT OF PLACE, AND CAUSING A FUEL LEAK AND POSSIBLE FIRE.
Summary:
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE FUEL FROM THE LEAKING REGULATOR AND A MISTIMED SPARK CAN CAUSE A BACKFIRE.
What should you do:
DEALERS WILL INSTALL NEW FUEL PRESSURE REGULATORS WITH IMPROVED DIAPHRAGMS. THE RECALL WILL BE CONDUCTED IN PHASED MAILINGS. PHASE 1 BEGAN ON JUNE 30, 2004, AND PHASE 2 BEGAN ON SEPTEMBER 30, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, OLDSMOBILE AT 1-800-630-6537, OR PONTIAC AT 1-800-620-7668.
For more information:
GM RECALL NO. 03054B.SEE CAMPAIGN 03V-473 FOR ADDITIONAL UNITS.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 04V090000
Potential Number of Units Affected: 910873
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Apr 24 2001
IF AN IGNITION SOURCE WAS PRESENT, A FIRE COULD OCCUR.
Summary:
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 3.4L ENGINE AND NON-ANTILOCK BRAKING SYSTEM (ABS). THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." A FUEL RETURN LINE CAN BECOME SEVERED IN A FRONTAL COLLISION, RESULTING IN FUEL SPILLAGE.
What should you do:
DEALERS WILL INSTALL A BRAKE MASTER CYLINDER BRACKET THAT WILL MAINTAIN POSITIONING OF THE FUEL LINE IN A FRONTAL CRASH. OWNER NOTIFICATION BEGAN JUNE 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020.
For more information:
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 01V136000
Potential Number of Units Affected: 126745
AIR BAGS:SIDE/WINDOW
Nov 13 2000
IF THE INFLATOR SEPARATES, THE AIR BAG WILL NOT DEPLOY PROPERLY DURING A CRASH AND OCCUPANT PROTECTION WOULD BE REDUCED. IF IS ALSO POSSIBLE THAT A SEPARATED INFLATOR COULD BE PROPELLED DOWNWARD AND COULD RESULT IN INJURY TO A REAR SEAT PASSENGER WHOSE FOOT IS POSITIONED APPROXIMATELY UNDER THE INFLATOR MODULE.
Summary:
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES EXHIBIT A CONDITION IN WHICH THE DRIVER SIDE IMPACT AIR BAG INFLATOR SEPARATES FROM THE AIR BAG MODULE DURING DEPLOYMENT.
What should you do:
DEALERS WILL REPLACE THE SIDE IMPACT AIR BAG MODULE.
For more information:
OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR BUICK AT 1-800-521-7300.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 00V371000
Potential Number of Units Affected: 12
SEAT BELTS
Aug 07 2000
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Summary:
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
What should you do:
DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.
For more information:
OWNER NOTIFICATION BEGAN AUGUST 24, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300; CHEVROLET AT 1-800-222-1020; GMC AT 1-800-462-8782; OLDSMOBILE AT 1-800-442-6537; PONTIAC AT 1-800-762-2737; OR SATURN AT 1-800-553-6000. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 00V228003
Potential Number of Units Affected: 156305
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