Given its long-standing reputation as a car to be avoided, even as a free upgrade at the rental car counter, it is easy to have low expectations for the Chevrolet Impala. But the 2014 redesign dramatically transformed the model from a woefully uncompetitive and outdated offeringl into a thoroughly modern and remarkably enjoyable car.
Alerts
There are 12 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Chevrolet Impala has been recalled 12 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
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04
05
06*
07
08
09
10
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13
14*
15
16
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Overall Reliability Verdict
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Sensors wouldn't stop signalling (beeping) and had to shut car down & leave it for about a minute until it stopped. Re-installed new firmware problem gone, so far"

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

"Can't see clearly during the day"

H W., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

"camera mount on window fell off"

Anonymous, OK (2014 Chevrolet Impala LS 3.6-L V6)

"Right sensor"

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

"The front left sensor for blind spot, lane departure and backup detection failed during car wash... $650 repair! It is now working with NOT Repairing! We've retrained purselves to use the mirrors and turn our heads again! I want to call/email the arbitration at GM like I did for the Wheel Bearing/rpm/braking sensor combo device that failed! It's under 3/36warranty, not powertrain longer warranty!"

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

"system stopped working,was repaired under warranty"

Anonymous, SK (2014 Chevrolet Impala LT 3.6-L V6)

"Blind spot sensor needed replaced"

Anonymous, PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"Backup camera is not clear, appears foggy, not as bright as I have seen on other cars. I think that mounting the camera on the lid of the trunk distorts the camera because of repeated slamming of the trunk-lid is not the best solution."

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)
CD player

"CD player won't eject CD. Chevrolet dealer said over $600 to replace. We just listen to radio now & will do without CD player."

David P., TX (2014 Chevrolet Impala LT 3.6-L V6)

"CD disk is stuck inside the player and can't be removed without removing the CD player and dismantling the CD player"

Anonymous, CA (2014 Chevrolet Impala LTZ 3.6-L V6)
Display screen difficult to see

"Hard to see, especially in bright sunlight. Backup camera also dim"

H W., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

"Screen could use some contrast and brightness controls. Some backing up conditions washout the screen like backing up into the sun"

Anonymous, CA (2014 Chevrolet Impala LTZ 3.6-L V6)
Display screen freezes up

"Already answered as part of previous question"

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)
Display screen goes blank

"was a computer problembut it did NOT affect drivability or safety"

Frederick W., NJ (2014 Chevrolet Impala LT 3.6-L V6)

"On occasions, the drivers screen with go blank. By turning the engine off and waiting a short period, it will work again. When taken to dealership, it does not leave a code showing what happened and it has been unable to find the problem in order to fix it."

Mark J., KY (2014 Chevrolet Impala LT 3.6-L V6)

"I try not to use the center stack storage because of risk the screen will blank out and wont reset. Hasn't happened very often and sometimes the station select point loses color and it wont return for a few start cycles."

Teresa S., IA (2014 Chevrolet Impala LTZ 3.6-L V6)

"Display screen went totally blank 3-4 times. Took to dealer and found that there was a campaign type fix. Was not a recall"

Gary M., OK (2014 Chevrolet Impala LT 3.6-L V6)

"display screen on the radio goes blank,system error is on the screen.or the radio goes silence.my car is at the dealership right now ,for this problem"

Kevin W., ON (2014 Chevrolet Impala LS 3.6-L V6)

"The main problem was the driver's information centre. I had it programmed for a maximum of 12 outputs e.g. engine temperature, tire pressure, both A & B odometers etc., but it was always left to display digital speedometer. The system would regularly default to 8 outputs and display radio information. After 3 bouts of reprograming via the diagnostic port over a period of over 2 years they finally got it right and there has been no problem since Oct. 2016"

R C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

"Occasional no screen after start. May or may not correct itself while driving. Usually is fine next time car starts. Has happened a few times. Not taken to dealer. Yet. Related: once or twice indicators on screen do not operate but function is proper. .E.g., when changing fan speed, fan responds properly but no indicator on screen. Not taken to dealer. Yet"

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

"IT HAS HAPPENED A COUPLE TIMES. FIXED UNDER WARRANTY BUT ITL SHOULD BE BETTER QUALITY"

Debra P., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

"The radio needed to be replaced because it controls the entire in dash system. It was $1000 to replace. With under 6000 miles I will not purchase another Chevrolet this experience has soured me."

Cindy P., MI (2014 Chevrolet Impala LTZ 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Memory card slot became defective and had to be replaced"

Ron C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

"Just will not adapt to my voice commands and can't play or view music files on my USB stick"

Kirk B., LA (2014 Chevrolet Impala LT 3.6-L V6)
In-dash navigation system (GPS)

"I have a 4yr old garmin and it knows more and faster.very diffilcult to find things.Gave up::::: very dissapointed"

Anonymous, TN (2014 Chevrolet Impala LTZ 3.6-L V6)

"nav unit is not programmed properly. It cannot accuratley determine route, time, or distance to a destination"

Kevin K., TX (2014 Chevrolet Impala LTZ 3.6-L V6)

"It cannot find a simple, close by route to a specific address"

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"did not work correctly"

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

"In order to get the most recent maps, there is a $400 dollar charge to upgrade the GPS. We are unwilling to do this when our smart phones and Garmin navigational system are updated at no cost."

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)
Phone pairing (e.g., Bluetooth)

"Our Iphone 4s's kep connecting & disconnecting with car system and the car lets us know by signal & DCC display! We can't understand why. Both phoes & MyLink have latest updates"

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

"It constantly disconnects and connects and reminds me of it audibly"

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"It constantly connects and disconnects"

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"disconnects then connects then disconnects ... repeats with a bell each time"

Anonymous, FL (2014 Chevrolet Impala LT 3.6-L V6)

"My iPhone 6s pairs fine, ipad2air as well, but my wife's iPhone 6s w/Apple Watch pairing DOESN'T work. It once did. I'm not sure who to complain to!"

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)
Radio

"When the radio is shut off and the engine is shut off and then the car is started again the radio always comes on in the mute mode"

Robert M., PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"everything just quit nothing worked"

Tim C., SK (2014 Chevrolet Impala LT 3.6-L V6)

"Radio signal is weak, and comes in and out when you are a distance from the transmitter"

Anonymous, CA (2014 Chevrolet Impala LTZ 3.6-L V6)

"the box with the screen and all the electronics needed to be replaced after three years of usage. The GPS was not damaged"

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"Clock unpredictably changed its setting to incorrect time. Other software problems were also present, but I can't recall the exact nature of those problems. Attempted reprogramming failed to correct the problem. Ultimately, entire radio had to replaced on the last day of the full warranty! No problem since"

Anonymous, PA (2014 Chevrolet Impala LS 2.4-L 4 Cyl)

"Radio turns on and off by its self and not when iwant it to"

Jon T., MN (2014 Chevrolet Impala LTZ 2.5-L 4 Cyl)
Steering wheel controls

"On the Right side of wheel are 4 buttons for selecting audio, navigation and about 8 others! The SPEED drops oput every few days and you have to figure how to re set so you see the Speed number on dash as well as the speedometer-Good Feature if it di"

John C., TN (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

"The cruise control button requires moving eyes from road to locate. The old control that was located on the turn signal lever do not require a person to make visual contact to locate the control, a much better system"

Anonymous, MO (2014 Chevrolet Impala LTZ 3.6-L V6)
Voice control commands

"voice commands are recognized about 50% of the time"

Robert M., PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"Voice has no or very little understanding.Doesn't seem to understand English with gps system"

Anonymous, TN (2014 Chevrolet Impala LTZ 3.6-L V6)

"Unable to use voice commands either by pushing the steering wheel button or using the MyLink commands."

Arthur J., MD (2014 Chevrolet Impala LT 3.6-L V6)

"Unable to give voice command for GPS locations or verbal prompt for placing phone calls."

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Battery died. Car wouldn't start. Charged battery and took to dealership. Dealer tech found 13 low voltage codes. Most relating to body module. Cleared codes but found no reason for failure. No problems since. Dealer charged for labor despite vehicle warranty"

James B., NC (2014 Chevrolet Impala LTZ 3.6-L V6)

"Memory seat control no longer works."

Anonymous, MI (2014 Chevrolet Impala LTZ 3.6-L V6)
Exterior lights (other than headlights)

"Burned out bulb in right turn signal light."

Terry H., WI (2014 Chevrolet Impala LTZ 3.6-L V6)

"required replacement of a bulb that was not assessible for one to replace. It was necessary for the entire unit to be relpaced."

Anonymous, PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"recall due to a leaky seal"

Anonymous, NJ (2014 Chevrolet Impala LT 3.6-L V6)

"Recall for leaking tail light. Was not aware until the recall"

Anonymous, IL (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

"Seal on rear lights needed to be replaced?"

Anonymous, OH (2014 Chevrolet Impala LT 2.5-L 4 Cyl)
Gauges

"display lights go out...cannot read gages"

James G., NY (2014 Chevrolet Impala LT 3.6-L V6)

"Gas Guage is inaccurate. when it gets down to 1/4 the car is out of gas!!!!!"

Jon T., MN (2014 Chevrolet Impala LTZ 2.5-L 4 Cyl)
Headlights

"Housing for bulb continue to break"

Anonymous, MN (2014 Chevrolet Impala LS 3.6-L V6)

"Headlight burned out after 4 year's, which is a long life for the bulb"

Mark A., NY (2014 Chevrolet Impala LT 3.6-L V6)

"Both Headlights needed replacing - one under warranty - one not -- expensive"

W T., BC (2014 Chevrolet Impala LT 3.6-L V6)

"The bulb burned out in both the left and right headlight but not at the same time. Headlights are on during daytime. Replacement is very difficult due to location of the bulbs under engine equipment."

Neal C., CA (2014 Chevrolet Impala LT 3.6-L V6)

"Headlights have never been very good and now the lens on passenger side has water condensing inside."

J C., IN (2014 Chevrolet Impala LTZ 3.6-L V6)

"The passenger side HID controller failed resulting in intermittent operation, it was replaced under warranty"

Kevin B., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

"According to the owner's manual this vehicle is supposed to have optional programmable Daytime tail lights to operate in conjunction with Daytime headlights which are mandatory in CA. This feature is not on the menu. The dealer and mfr's reps say"

R C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

"headlights/brights were very dim and hard to see in the dark. Replaced lamps with new and they are perfect"

Anonymous, NY (2014 Chevrolet Impala 2.4-L 4 Cyl)

"right headlite out"

R P., NH (2014 Chevrolet Impala LTZ 3.6-L V6)

"headlight burned out"

W T., BC (2014 Chevrolet Impala LT 3.6-L V6)

"HID headlights are terrible, if I try to adjust them down for hi beam to be on roadway then lo beam is too low to see anything. Just terrible headlights"

J C., IN (2014 Chevrolet Impala LTZ 3.6-L V6)

"The passenger side headlight failed when the Impala was 10 days out of warranty. The ENTIRE FRONT END of the car had to be removed so it could be replaced. GM refused to repair as a warranty item so it cost almost $300.00. Also, the car had to go back for a part that was left hanging loose after the front end was put back on"

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

"The wiring harness connector to the left front headlight assembly melted. Was replaced under my extended warranty which included a loaner vehicle"

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)

"Some wires to one of the headlights were chewed up by mice in the garage. I think the design is faulty because instead of replacing a bundle of wires, I had to have the whole headlight assembly replaced at a cost of over $900"

Gabriel F., OR (2014 Chevrolet Impala LT 3.6-L V6)

"Headlights were never good, couldn't tell difference between high and low beams. Dealer said they were working as intended."

J C., IN (2014 Chevrolet Impala LTZ 3.6-L V6)
Heated or cooled seats

"its the seat itself drivers side . the seat will not work forward or back there is a recall"

Salvatore P., NY (2014 Chevrolet Impala LTZ 3.6-L V6)
Interior lights

"INTERMITANT"

Anonymous, BC (2014 Chevrolet Impala LTZ 3.6-L V6)
Keyless entry

"Keyless entry began to fail at 18 months particulary when fob was cold. Gradually got worse, ultimately they repaced the fob. No trouble since (2 months)"

Charles W., NC (2014 Chevrolet Impala LTZ 2.5-L 4 Cyl)

"System would not recognize remote. Would say no remote detected. Doors would not lock/unlock. Dealer tested remotes, claimed they were good. Took vehicle and both remotes back to dealer for continued problems. Dealer claimed remote batteries were bad. Charged $35.00. Shortly after, had electrical problems with the car"

James B., NC (2014 Chevrolet Impala LTZ 3.6-L V6)

"Remotes stopped working. Caused false codes, no start, lockout. Checked batteries and they checked good. remotes started working again. Within a week, they began to cause same problems. Took remotes and car to dealer. Service writer checked batteries using a tester. Batteries tested good. Left car for service. Dealer called said problem was fixed. On pickup, service writer stated batteries were bad. We were charged for battery replacement in the remotes. $75.00. Contested charge but dealer insisted batteries were not covered under warranty."

James B., NC (2014 Chevrolet Impala LTZ 3.6-L V6)
Tire pressure monitor

"when tires rotated - setting up did not work - returned for re-set"

W T., BC (2014 Chevrolet Impala LT 3.6-L V6)

"After rotating tires you cannot relearn positions on TPMS. Previous years you could perform this yourself. Tool cost is prohibitive !"

J C., IN (2014 Chevrolet Impala LTZ 3.6-L V6)
Warning lights

"Left side lane intrusion indicator stopped working and was connected to other electronics that ultimately cost about $2,000 to get fixed."

Anonymous, NY (2014 Chevrolet Impala)

"check engine light won't go off"

Anonymous, OK (2014 Chevrolet Impala LS 3.6-L V6)

"Repetitive "check engine" warning creating multiple trips to the dealership"

Anonymous, MI (2014 Chevrolet Impala LTZ 3.6-L V6)

"Side monitor for cars passing. Warning lights on outside mirrors didn't work"

Anonymous, MN (2014 Chevrolet Impala LTZ 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Leaks from rear tail lights. Inferior gasket was applied at factory"

Bruce M., NS (2014 Chevrolet Impala LT 3.6-L V6)

"Rear Tail lights leaked water in the trunk. This vehicle had a recall for this problem when we first bought this car and it was supposed to have been fixed under warranty. After 4 years of owing this car, we found the trunk soaked with water and water was about 3 inches deep in the spare tire area."

Mark J., KY (2014 Chevrolet Impala LT 3.6-L V6)

"rear seals on tail lights failure , causing water to leak in the trunk . (Gallons) rust and smell also . GM was aware of this but did not issue recall. after much discussion they agreed to pay for Half the work . 2014 models just out of warrantee"

Salvatore P., NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"Returned vehicle to dealer to correct water leak into trunk well.This was covered by a mfr.'s tail light gasket replacement recall. Problem not corrected. Returned again. This time corrected damaged sun roof drain tube. Problem corrected"

R C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

"chevy recal was the only reason"

Anonymous, FL (2014 Chevrolet Impala LTZ 3.6-L V6)

"There was a water leak around the sun roof that caused a very strong mildew smell in the car"

Mark A., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

"Rear tailight leaked upon purchase. Light replacement did not solve problem. A third party "sealant" company employed by dealership solved issue"

Anonymous, ON (2014 Chevrolet Impala LT 3.6-L V6)

"Car developed a water leak in trunk in last month of 3 year warranty. Was fixed under warranty without cost. Leak was at taillight or body seam near taillight"

Martin S., NY (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

"water leaking into trunk"

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

"water leaks into spare tire well in trunk. took three times back to shop to repair"

Ody P., MA (2014 Chevrolet Impala LTZ 3.6-L V6)

"Water leak in left rear tail light gasket let water enter trunk. Easy fix by dealer"

Anonymous, CT (2014 Chevrolet Impala LTZ 3.6-L V6)

"Water leaking into trunk from seam behind back bumper or gasket around tail light. Dealer fixed it under last warranty covered service,. Small problem. Has not reoccurred."

Anonymous, NY (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

"Water leaks in the trunk due to the seals"

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)

"Trunk is not water proof. Rain and/or carwash water appears to leak in thru tail light housing. Then drips thru trunk liner into trunk. Appears to be design flaw."

Anonymous, MI (2014 Chevrolet Impala LT 3.6-L V6)
Seals and/or weather-stripping

"Water made its way into the spare tire trunk. The seals around the rear lights were not properly completed. Only way I knew of the problem is when car had a flat tire. It was outside of warranty. GM And dealer indicated it was not a manufacturing defect. I beg to differ. The lighting units had not been touched since purchase."

F M., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

"they might leak around the tail light into the trunk"

Frank E., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

"Covered by recall"

Anonymous, PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"Replace left rear hub bearing"

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

"bad seal around rear stop light allowing water to enter the trunk"

Anonymous, NC (2014 Chevrolet Impala LTZ 3.6-L V6)

"Tail light seals allow water to leak into trunk"

Anonymous, IN (2014 Chevrolet Impala LS 2.5-L 4 Cyl)

"Early 2014 chevy issued a satisfaction campaign regarding rear seals of tail lamps leaking water into trunk .No owners were notified of this problem as it was not a recall . Dealers were told to check for leaks in trunk if cars return for service.The car now has mold and rust in spare tire well and surrounding areas of carpeting in trunk area of water sloshing around . If you catch this out of warranty like i did your on your own . Car in garage most of the time . ( not in rain ) I have chevy app and onstar of which neither notified me to check for leak during initial findings of possible problem ."

Salvatore P., NY (2014 Chevrolet Impala LTZ 3.6-L V6)
Squeaks or rattles

"Rattles in the dash. Dealer failed to repair when taken in. Not happy"

Charles H., AL (2014 Chevrolet Impala LT 3.6-L V6)

"Noise in driver's side dash area, dealer is currently looking for it"

Anonymous, AR (2014 Chevrolet Impala LTZ 3.6-L V6)

"Rattle in Rear suspension"

Anonymous, WI (2014 Chevrolet Impala LT 3.6-L V6)

"some bracket for thr tail pipe area was missing plus they replaced the ignition switch"

Anonymous, FL (2014 Chevrolet Impala LTZ 3.6-L V6)

"Rattle in passenger side window - pronounced during wet weather"

Anonymous, BC (2014 Chevrolet Impala LT 3.6-L V6)

"Noise from dash air vents"

Anonymous, ON (2014 Chevrolet Impala LTZ 3.6-L V6)

"Rocker arms"

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

"Vibration coming from rear wheel(s). Have not been able to diagnose yet."

Anonymous, OH (2014 Chevrolet Impala LT 3.6-L V6)

"There is a rattle in the dash near one of the vents."

Anonymous, MI (2014 Chevrolet Impala LTZ 3.6-L V6)
Wind noise

"Very noisey vehicle"

Kenneth S., IL (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

"right side of car has wind noise above 35 MPH. not on left side. must be poor seals"

Ody P., MA (2014 Chevrolet Impala LTZ 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"This was a one piece part that was connected to the exhaust manifold that cracked."

Philip B., PA (2014 Chevrolet Impala LTZ 3.6-L V6)
Exhaust leaks

"Since I bought it, the exhaust has rattled loudly at 2250-2500 rpm. The dealer said it was caused by uneven expansion in the layers of a y-pipe, and was "normal." It certainly doesn't sound "normal". I had the exhaust replaced under warranty and it still makes the noise"

Josiah B., MA (2014 Chevrolet Impala LT 3.6-L V6)
Exhaust manifold

"The manifold cracked where it is bolted onto the engine, this part has the catalytic convertor attached to it"

Philip B., PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"The manifold had a crack in it. Took it to the dealer because it is under warranty. They ordered part which took a few days and when they called me to bring it in, it took a couple of hours for them to replace the old manifold. Haven't had a problem since"

Anonymous, NJ (2014 Chevrolet Impala LS 3.6-L V6)
Other/unsure

"System failure. I needed to replace the sensor"

Alan J., MI (2014 Chevrolet Impala LS 2.4-L 4 Cyl)

"I think I commented last year that I had to get a new sensor put in the left rear bumper on this car. In the last year, CHEVROLET sent a mailing out on this saying they would reimburse me for that if the car had less than certain mileage when it was replaced, and mine did, so I got reimbursed (after going through the trouble to find a receipt for the repair and stopping at the dealer to get their signature)."

Anonymous, IL (2014 Chevrolet Impala LT 3.6-L V6)

"The blind spot warning stopped working. The dealer wanted $2000 to replace the sensors. This should be covered by warranty."

Anonymous, FL (2014 Chevrolet Impala LT 3.6-L V6)

"The sensors stopped working and the dealer does not consider it a warranty issue. None of the sensors work on the vehicle. This is a design flaw."

Anonymous, FL (2014 Chevrolet Impala LT 3.6-L V6)

"The blind spot notification on my passenger side mirror stopped working without any warning. Almost causing me to have an accident."

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)

"1 day before my warranty ran out my softy module had to be fully replaced"

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)

"Sensor has rusted and no longer works. Dealer says part is not available and they might be able to make one but it would cost over $500."

Jon K., IL (2014 Chevrolet Impala LTZ 3.6-L V6)

"Water intrusion caused problem with entertainment system and chimes. Chevrolet covered the repair if the side effects were experienced. Since the side effects were experienced intermittently the Blind Spot Sensor was replaced at no cost."

Anonymous, CT (2014 Chevrolet Impala LTZ 3.6-L V6)

"This car has huge blind spots so losing the sensors all together is a problem. Forums say there is water getting onto a module or ground that's taking it out. I'm hoping for a recall because labor/module expensive to fix."

Teresa S., IA (2014 Chevrolet Impala LTZ 3.6-L V6)

"Both left and right blind spot warning modules failed (approx. 18 months apart. The problem was from poor design. General Motors did refund the total cost of repairs"

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

"Blind spot warning system stopped functioning. It then caused the entire infotainment system to stop working and I had to stop an go through the 10 minute reboot procedure. The good news is that the Chevrolet fixed the problem without charge."

Anonymous, OH (2014 Chevrolet Impala 2.4-L 4 Cyl)

"Would not work. Loses memory"

Anonymous, WI (2014 Chevrolet Impala LTZ 3.6-L V6)

"Radio controls associated with channel selection not working correctly. Requires a software update"

Anonymous, ME (2014 Chevrolet Impala LT 3.6-L V6)

"Some preselect station buttons don't work. Some time none work"

Anonymous, CA (2014 Chevrolet Impala LTZ 3.6-L V6)

"It has went out twice. Sensors and wiring problems. $950 total"

Anonymous, WI (2014 Chevrolet Impala LS 2.5-L 4 Cyl)

"Sensor module in rear bumper facia went bad, causing loss of front camera, park assist, and blind spot warning features till it as repaired, but worst of all, costing nearly 400 dollars to get repaired. Another item I would like to tell about that is a continual aggrivation is that the car is always dimming the instrument cluster and infotainment center brightness at inappropriate times, (going into the nighttime brightness mode). For example, even when it is a bright sunny day out, if I park in the shadow of a building, it goes into nighttime mode. This makes the backup camera unavailable unless I continually manually readjust the nighttime brightness setting. I have talked the the dealership about it many times but they are unable to do anything to fix it. It seems to me that GM should be able to program something differently to solve the problem, but they have yet to do it."

C H., IL (2014 Chevrolet Impala LT 3.6-L V6)

"Blind spot warning module failure"

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

"Side view mirrors displays were not indicating cars coming. Other times the mirror LED light would stay on. Some times our rear sensors wouldn't stop beeping until we shut off the car and exited for a reset. 2 transducers were replaced! Pretty expensive. Automated cars need much better warranties!"

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

"This system failed to detect movement from left to right side with very decent painted lane lines. During the Blind Spot failure, of course. Otherwise, it isn't dependable without lane markings being visible to the front camera."

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)
Pipes

"The pipes rattle"

Harley S., IL (2014 Chevrolet Impala LT 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"car veers to the right"

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"The front end was out of line; I had to take it to the dealer twice to get it fixed right"

Anonymous, MI (2014 Chevrolet Impala LT 2.5-L 4 Cyl)
Bushings

"front r and l bearings had to be replaced"

Harley S., IL (2014 Chevrolet Impala LT 3.6-L V6)

"Making noice had it fixed"

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)
Power steering leaks

"When shifting from reverse to drive or visa versa, transmission takes few seconds to engage. If I park on an incline, it makes the above problem much worse and it takes several seconds to engage.This is a certified used car and I complained about transmission during warranty and was told within specs, they would do nothing and said I have 5 yr warranty if fails. Took it back re transmission NOW told FOR SAME PROBLEM as previously reported under warranty ,the factory warranty only applies to internal lubed parts and it will be $1600 to fix and my cert. used warranty expired.. While at dealer, they inform me I need a new power steering rack and will be $1500. I ALREADY HAD STEERING RACK REPLACED at about 20,000 miles and now Even tho new rack failed again, they inform me it is NOT COVERED. WILL NEVER BUY ANOTHER GM car."

Anonymous, PA (2014 Chevrolet Impala LT 3.6-L V6)
Shocks or struts

"I didn't realize there was a problem until we got new tires and had an alignment at the same time. Struts are not under warranty and it runs $800 to replace. That's in addition to new tires, which were wearing unevenly because of the struts. Every time we take it in for repair, it's a $800 bill or higher. And we have regular maintenance done on our cars."

Terry P., TX (2014 Chevrolet Impala LT 3.6-L V6)
Steering linkage (includes rack and pinion)

"Had car lone day needed 1new power steering unit"

Anonymous, NJ (2014 Chevrolet Impala LT 3.6-L V6)

"Steering rack leak"

Anonymous, PA (2014 Chevrolet Impala LT 3.6-L V6)

"Rack and pinion assembly leaking and required replacement. $2000"

Anonymous, WI (2014 Chevrolet Impala LTZ 3.6-L V6)
Tire wear is uneven

"Pulls to right. Tire wear to tread more on inside of tread"

Anonymous, PA (2014 Chevrolet Impala LT 3.6-L V6)
Wheel bearings

"Both rear wheel bearings failed a month apart at 80000 km"

G P., ON (2014 Chevrolet Impala LT 3.6-L V6)

"both front wheel bearings went bad within 9 months of each other. grinding noise"

Anonymous, ON (2014 Chevrolet Impala LT 3.6-L V6)

"When applying the brakes, a squealing noise"

Anonymous, IA (2014 Chevrolet Impala LTZ)

"With less than 40,000 miles on the vehicle, had to replace both rear wheel bearings"

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"Right rear wheel bearing replaced at about 31000 mi"

Anonymous, KY (2014 Chevrolet Impala LTZ 3.6-L V6)

"needed a new hub. my power steering went out and my ABS light went on"

Chris S., PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"both rear wheel bearings needed replacement at 61000 miles, just outside warranty."

Anonymous, MI (2014 Chevrolet Impala LT 3.6-L V6)

"Both rear wheel bearings had to be replaced as they had become very noisy. We have cars with even higher mileage which have not needed this so along with the transmission issue, it's another black mark for Chevrolet's quality from our perspective."

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"Both rear wheel bearings have gone out. $600 fix. A mechanic told me this is pretty common in Impalas. The first went out at 54K miles. Just barely out of warrenty. ."

Jerry V., IA (2014 Chevrolet Impala LTZ 3.6-L V6)

"Both Rear wheel Bearings failed prematurely at approximately 65000 miles. Made terrible noise and was lucky they did not cause serious damage while driving."

Anonymous, NC (2014 Chevrolet Impala LTZ 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"ABS module bad"

Kenneth B., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

"traction control uses the abs system and the high cable impedance to a wheel sensor falsely detected slipping when turning left and applied brake to the opposite wheel"

Anonymous, MI (2014 Chevrolet Impala LT 3.6-L V6)

"Had a bearing go out in the rear that impacted ABS, steering and another system. Dealer diagnosed and fixed to my satisfaction"

Anonymous, NE (2014 Chevrolet Impala LT 3.6-L V6)

"warnung lights on. have not gotten to dealer so extent of problem unknown"

James S., MO (2014 Chevrolet Impala LT 3.6-L V6)

"Corrosion on a battery terminal caused a message indicating a problem with the ABS. This was found to be related to the battery age and corrosion."

Anonymous, PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"The system would fail intermittent and make noise when turning. The speed sensor located in the hub had to be replaced. This same problem had been fixed a few months earlier under warranty when they checked both wheels and found the problem and fixed the left wheel. Now, out of warranty, the right sensor failed and they would not fix it under warranty so I had to pay. This was an expensive repair that I believe they should have fixed when they replaced the first one."

Michael P., IL (2014 Chevrolet Impala LTZ 3.6-L V6)
Normal routine brake wear

"Normal routine brake wear , just changed the brake pads"

Mark A., NY (2014 Chevrolet Impala LT 3.6-L V6)
Parking brake

"Recall"

Anonymous, NY (2014 Chevrolet Impala LS 2.4-L 4 Cyl)

"Electronic parking brake system is on its third recall"

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"it was possible for it not to release all the way"

Frank E., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

"Recall for reprogramming of software module. Did not experience a problem before the recall"

Anonymous, NE (2014 Chevrolet Impala LTZ 3.6-L V6)

"recall"

Joseph M., OH (2014 Chevrolet Impala LT 3.6-L V6)

"also a recall"

Salvatore P., NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"the parking brake will come on some times when i start the car .most of the time when i put the brake on ,and put it in gear it will turn off.my car is in the dealership right now for this as well.and it was a recall for this problem. but it did not"

Kevin W., ON (2014 Chevrolet Impala LS 3.6-L V6)

"Dealer replaced noisy parking brake module under warranty. It did not fail to function but it was very noisy when applied and released"

R C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)
Premature brake wear

"Pass front brake stuck wearing pad out"

Anonymous, CO (2014 Chevrolet Impala LTZ 3.6-L V6)

"Brake pads and rotors failing prematurely under normal conditions"

Anonymous, BC (2014 Chevrolet Impala)

"Noise in front brakes. Service needed new pads and rotors considered normal wear. less than 46000 miles"

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)
Rotors

"Front rotors warped"

C H., IL (2014 Chevrolet Impala LT 3.6-L V6)
Squeaking

"the problem was the rear passenger side wheel bearing, it happened twice, same wheel. the second time it was still under warranty"

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"left wheel bearing broke"

Anonymous, ND (2014 Chevrolet Impala LT 3.6-L V6)

"Vibration which was repired under warranty by replacing the parts"

Anonymous, WI (2014 Chevrolet Impala LTZ 3.6-L V6)

"A front wheel bearing started to grind. It was almost $500 to replace it."

Anonymous, CT (2014 Chevrolet Impala LTZ 3.6-L V6)

"Right rear wheel bearing became very noisy, had to be replaced before it completely failed. This should not have failed at this low mileage. Complained to to Chevrolet and they refunded $150 dollars of the $339 cost to fix. They should have refunded the entire amount."

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)
Electrical failure

"blend door acuators"

Mark L., MN (2014 Chevrolet Impala LT 3.6-L V6)
Stability control (ESC)

"This is about the sensors on the wheels that malfunction and then need replacement. Every year so far that I have owned this car I have had to have one of the sensors replaced. It's frustrating because until the warning light come on and stays on the problem can't be identified as to which wheel it is."

Michael G., IL (2014 Chevrolet Impala LT 3.6-L V6)

"Wire harness to sensor was damaged and caused the drive train to slip when accelerating from a stop. Replacing the wire harness fixed the problem for about $400"

Anonymous, IN (2014 Chevrolet Impala LT 3.6-L V6)

"StabiliTrac system malfunctioned, needed repairs to electronics and brake lines amounting to $800+."

Anonymous, OH (2014 Chevrolet Impala)
Traction control

"The tone ring on the rear left wheel hub broke, requiring the whole hub replacement, around $475, if I recall accurately. That is what was causing the ABS and traction control to be unavailable. Unrelated, 7 months later, the right rear wheel bearing went bad, requiring its replacement. I have never had to replace wheel bearings on any of my other vehicles till this"

Anonymous, IL (2014 Chevrolet Impala LT 3.6-L V6)

"Traction control is part of the sensor issue. It's called Stabilitrack."

Michael G., IL (2014 Chevrolet Impala LT 3.6-L V6)

"At low speeds (sub-30 mph) the traction control will kick in when making a left-hand turn. This is dangerous because it happens at the speeds and times where one would be turning out of a side street into traffic"

Josiah B., MA (2014 Chevrolet Impala LT 3.6-L V6)

"had to install speed sensor covered under warranty"

Dale A., MI (2014 Chevrolet Impala LT 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Had to replace evaporations canister due to dust."

Anonymous, IA (2014 Chevrolet Impala LT 3.6-L V6)

"ECM Electric Control Module failed"

Anonymous, WA (2014 Chevrolet Impala LTZ 3.6-L V6)

"fuel tank vent valve stuck, causing back pressure making it difficult to refuel the car"

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

"Gas recirculation canister replacement"

Anonymous, NM (2014 Chevrolet Impala LTZ 3.6-L V6)
Fuel cap

"if the fuel cap isn't closed completely tight, the sensors will show there's a problem with the fuel lines"

Anonymous, MN (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

"when fuel tank is about half full, it sometimes triggers the check engine light"

Richard G., NJ (2014 Chevrolet Impala LT 3.6-L V6)
Fuel pump

"Fuel pump had to be replaced. I was using E85 gas. I was told bad gas and a lot of water in my gas tank"

Anonymous, MI (2014 Chevrolet Impala LT)
Sensors (includes O2 or oxygen sensor)

"I replaced the fuel composition sensor."

Anonymous, MN (2014 Chevrolet Impala LT 3.6-L V6)

"Fuel composition sensor failed"

Anonymous, VA (2014 Chevrolet Impala LT 3.6-L V6)

"This is a current problem just recently started. When I start the car (Not all the time) after a few minutes of rough idling, it kills. I had a check ran on the system and it showed a problem with the sensors."

Anonymous, MN (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

"Engine maintenance light came on, dealer diagnosed as ethanol sensor which I think is the O2 sensor. Said injectors also needed cleaning. Total bill was over $700. Hinted at improved mileage after the fix. Not True."

Anonymous, NE (2014 Chevrolet Impala LTZ 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"abruptly shifts to down gear"

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

"told that all 4 cylinder LTZ had 4 speed transmissions and 6 cylinder had 6 speed transmissions . All of the 4 cylinder s had same problem"

Anonymous, CA (2014 Chevrolet Impala LTZ 2.4-L 4 Cyl)

"The rough shifting was a result of the failed TCM"

Anonymous, CA (2014 Chevrolet Impala LT 3.6-L V6)
Slipping transmission

"Engine would buck when going from first gear into second gear unless I really floored the gas which is not always possible. CHEVROLET finally found it was a bad valve in the transmission. Took a while to diagnose and repair, but seems to be working fine at present."

Jean G., (2014 Chevrolet Impala)

"The transmission was never very smooth to being with as it is prone to hunting for gears. As the mileage accumulated, the car developed a distinct shudder at times during transmission shifts. Upon examination, Chevrolet claimed this is normal but we have other cars with even higher mileage (2003 Acura MDX 120,000 miles, 2010 Mazda3 80000) which do not exhibit this issue and can only conclude this is a result of poor engineering/testing on GM's part."

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)
Transmission computer

"It is a little jerky at low speeds, like 20 mph; doesn't know which gear it wants. Shop reprogrammed the computer and made slight improvement"

John C., TN (2014 Chevrolet Impala LT 2.5-L 4 Cyl)
Transmission sensor or solenoid

"The transmission control module (TCM) had to be replaced under vwarranty at 26300 miles. The defective module resulted in rough shifting and the gear shift indicator light and rearview"

Anonymous, CA (2014 Chevrolet Impala LT 3.6-L V6)

"This was already explained 2 pages back."

Anonymous, PA (2014 Chevrolet Impala LT 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Air conditioner would work only part of the time. Took nearly eight months and numerous trips to dealer to finally get it fixed"

Anonymous, IN (2014 Chevrolet Impala LTZ 3.6-L V6)

"Compressor went out just last week. $1,000 fix. I am contemplating trading in on another car and cut my losses. Greatly disappointed in this car. I am a life long GM consumer."

Jerry V., IA (2014 Chevrolet Impala LTZ 3.6-L V6)
Automatic climate control

"The heat would not turn down, even turned on the A/C it still was blowing hot air"

Anonymous, WI (2014 Chevrolet Impala LTZ 3.6-L V6)

"blowing ambient air only"

Anonymous, KS (2014 Chevrolet Impala LTZ 3.6-L V6)

"Does cool consistently. Goes into a tepid mode - must be turned off, then on to restore cooling mode. Of course, dealer can't duplicate, but failed to follow our directions on how to do so"

S D., AZ (2014 Chevrolet Impala LTZ 3.6-L V6)
Heater system

"noisey actuator"

Bruce M., FL (2014 Chevrolet Impala LT 2.4-L 4 Cyl)

"Heater Stopped working. made an appointment to look at it the problem. The next day. in the morning I started the car from inside my home and the heat was back on. The problem did not occur again. (It happened 6 month ago)"

Walter A., NY (2014 Chevrolet Impala LT 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"front grill and bottom right front grill molding was loose"

Richard L., NC (2014 Chevrolet Impala LTZ 3.6-L V6)

"Chrome trim around back 1/4 window came loose caught the 70MPH wind and bent at rt. angle out. very noisy. Replaced whole window and trim as a unit under warranty"

Anonymous, TX (2014 Chevrolet Impala LT 3.6-L V6)

"Aluminum trim all around all the side windows had to be replaced due to surface defects"

Anonymous, FL (2014 Chevrolet Impala LT 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

"Window trim fading and becoming cloudy"

Anonymous, BC (2014 Chevrolet Impala)

"Paint on front end bumpers cracked where vehicle hit by a grocery cart for instance"

Anonymous, TX (2014 Chevrolet Impala LT 3.6-L V6)

"Chrome in front grill was popping off!"

Ronald O., MO (2014 Chevrolet Impala LTZ 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"Car would try and shift gears on a slight incline. mechanic could not feel the shifting until I drove the car and pointed out the problem."

Pamela M., WA (2014 Chevrolet Impala LS 3.6-L V6)

"vibrated and needed new one"

Chris S., PA (2014 Chevrolet Impala LTZ 3.6-L V6)
Transmission rebuild or replacement

"it would shift rough and slip and they said i needed new one"

Christopher S., PA (2014 Chevrolet Impala LTZ 3.6-L V6)

"Explained in previous paragraph."

Jean G., (2014 Chevrolet Impala)

"4th gear was slipping and torque converter went bad . car was vibrating"

Chris S., PA (2014 Chevrolet Impala LTZ 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Check engine light repeatedly came on in the first month of use of the new vehicle . Dealer had to call Chevrolet technical support after being unable to find a fix. It took a week to diagnose and fix the problem of a bad engine control module"

Richard A., MD (2014 Chevrolet Impala LTZ 3.6-L V6)

"Engine light comes on. This has happened 4 times and Chevrolet can't find reason. They keep the car for days and can't figure it out"

Anonymous, IA (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

"Warning light came on, immediately f ollowed by "REduce power" and engine stopped in the middle of a US Hwy"

Anonymous, AR (2014 Chevrolet Impala 3.6-L V6)
Engine knock or ping

"The engine was knocking after I changed the oil. I took it in to the dealer. The changed the oil again and put in different oil. Now, I use that Oil"

Anonymous, CA (2014 Chevrolet Impala 2.5-L 4 Cyl)
Oil leaks

"Crank shaft gasket"

Anonymous, OK (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Rearview mirror separated from windshield. GM said this was due to a defective mirror mount & the entire windshield had to be replaced. This was covered under warranty, however, it took 5.5 weeks to get the new windshield. A rental car was provided f"

Anonymous, PA (2014 Chevrolet Impala LT 3.6-L V6)

"When sun is striking at certain angles, upper passenger side of windshield appears to have scratches IN the glass. Dealer will probably replace windshield"

Anonymous, FL (2014 Chevrolet Impala LT 3.6-L V6)
Mirrors

"drivers side mirror did not adjust...had to be fixed"

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)

"The rear view mirror attached to the windshield became loose and the entire windshield and mirror assembly had to be replaced"

Anonymous, MI (2014 Chevrolet Impala LT 3.6-L V6)

"The rear view mirror fell off. Required getting a new windshield."

Anonymous, CA (2014 Chevrolet Impala LTZ 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"Car was running as if it was having an engine or transmission failure. Chevrolet dealer fixed the problem promptly and satisfactorily. Repair consisted of replacing the Rocker Control Valve and the Intake Rocker Valve Manifold."

Anonymous, NJ (2014 Chevrolet Impala LT 3.6-L V6)

"check engine light kept coming on. This problem started about 6 months ago. IT was covered by the warranty. The service at the dealer ship is very good. The cylinder head took about a month to receive it. They had to make the part"

Bonnie M., VT (2014 Chevrolet Impala LT 2.4-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Battery died without warning"

Anonymous, AR (2014 Chevrolet Impala 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS
Jul 24 2015
If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Summary:
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
What should you do:
GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V465000
Potential Number of Units Affected: 5493
PARKING BRAKE
Apr 06 2015
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Summary:
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
What should you do:
GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V202000
Potential Number of Units Affected: 126
PARKING BRAKE
Feb 11 2015
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Summary:
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
What should you do:
GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V085000
Potential Number of Units Affected: 3660
ELECTRICAL SYSTEM
Oct 01 2014
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
What should you do:
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM¿s number for this recall is 14515.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V614000
Potential Number of Units Affected: 106307
PARKING BRAKE
Sep 09 2014
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Summary:
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
What should you do:
GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V541000
Potential Number of Units Affected: 205309
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Aug 28 2014
In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Summary:
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
What should you do:
GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V518000
Potential Number of Units Affected: 5
STRUCTURE
Aug 08 2014
The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Summary:
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
What should you do:
Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V489000
Potential Number of Units Affected: 14940
STEERING:ELECTRIC POWER ASSIST SYSTEM
Jul 23 2014
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
What should you do:
GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V450000
Potential Number of Units Affected: 57242
STEERING
Jul 02 2014
If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
What should you do:
GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V409000
Potential Number of Units Affected: 106
ELECTRICAL SYSTEM:IGNITION
Jun 23 2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Summary:
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
What should you do:
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V355000
Potential Number of Units Affected: 3141731
POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 21 2014
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Summary:
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
What should you do:
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V092000
Potential Number of Units Affected: 355
ELECTRICAL SYSTEM
May 24 2013
If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
What should you do:
GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 13V220000
Potential Number of Units Affected: 10210
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