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This edition of the Chevrolet Impala was way overdue for a redesign. Although it received a new powertrain for 2012, this car relies on a platform that dates back to 1988. The short list of good points begins and ends with its large trunk. The Impala lacks agility and too much noise makes it into the cabin. Interior fit and finish are low rent.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2013 Chevrolet Impala has been recalled 1 time by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
00*
01
02
03
04
05
06*
07
08
09
10
11
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14*
15
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18
Overall Reliability Verdict
NA
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

“Weather stripping coming off in several areas in hood and door areas”

Anonymous, IA (2013 Chevrolet Impala LTZ 3.6-L V6)
Squeaks or rattles

“i have a squeak in the passenger side thst the dealer tried to fix but it is making noise again”

Michael S., PA (2013 Chevrolet Impala LTZ 3.6-L V6)

“When going over speed bumps rattling accures”

Anonymous, CA (2013 Chevrolet Impala LTZ 3.6-L V6)

“Annoying rattle up under the dash area, difficult to investigate without removing entire dashboard”

Anonymous, IA (2013 Chevrolet Impala LTZ 3.6-L V6)

“Loud rattle in front. Dealer replaced wheel hub, then secondary air filter, for total cost of over $900. Still made noise. Dealer then gave me sheet from corporate saying many folks had experienced this noise & it is normal. Not happy. Not recommending this dealer to anyone”

E T., IN (2013 Chevrolet Impala LTZ 3.6-L V6)

“Bought from Carmax with 30 day guarantee. Serious rattle under the rear end which they fixed by replacing a bent sway bar”

Anonymous, TN (2013 Chevrolet Impala LT 3.6-L V6)

“Annoying rattle behind center console, need major removal of dash to locate, so live with it since removal likely to make worse”

Anonymous, IA (2013 Chevrolet Impala LTZ 3.6-L V6)

“The noise is connected with the strut problem described earlier”

Guy S., AB (2013 Chevrolet Impala LT 3.6-L V6)

“irritating dash squeak”

Anonymous, NC (2013 Chevrolet Impala LTZ 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Stability control (ESC)

“Related to the broken wire affecting the traction control”

Joseph D., NV (2013 Chevrolet Impala LTZ 3.6-L V6)

“Control cable for the stability control”

Anonymous, IN (2013 Chevrolet Impala LTZ 3.6-L V6)

“traction control service light comes on with stability control light. Does that mean I have no stability control.moisture sensor in gas tank has been replaced twice(engine light kept coming on, and service dept didn't believe me, and gas tank was not”

Anonymous, NY (2013 Chevrolet Impala LT 3.6-L V6)
Traction control

“When turning sharply right with the steering wheel almost locked, the traction control will engage at low speed and modulate the brakes. This causes a sudden sharp decrease in speed for approximately half a second. The dashboard warning light flashes”

Christopher E., CA (2013 Chevrolet Impala LT 3.6-L V6)

“Traction control light kept coming on and we had to turn the control off so the car would operate properly. Our mechanic spent hours trying to find the problem and found a broken wire in the front harness to the wheel hub. Wires were extremely thin so replaced with stronger harness. GM not recognizing this common problem with this model so no responsibility but could be very dangerous”

Joseph D., NV (2013 Chevrolet Impala LTZ 3.6-L V6)

“wheel bearing was bad”

Pete J., CO (2013 Chevrolet Impala LTZ 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“the sensor in the exhaust system went bad and had to be replaced”

Michael S., PA (2013 Chevrolet Impala LTZ 3.6-L V6)

“Emission light is on. Have an an appointment in 3 days to resolve”

Anonymous, TX (2013 Chevrolet Impala LT 3.6-L V6)

“Problem covered during a single visit by GM 100K mile warranty”

Anonymous, OH (2013 Chevrolet Impala LT 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

“Fuel sensor intermittently failed during colder/rainy weather. This was a recognized, admitted problem and notified by GM to owners of the series of Impalas having the problem. After one Chevy dealer essentially ignored the promise of GM to fix it, another small town dealer gladly did the work, at no charge on warranty, as called for, in one hour flat. Fixed, done”

A S., NY (2013 Chevrolet Impala LT 3.6-L V6)

“The engine light came on, took to dealer, the system had detected moisture in system, had to do with how the system was calibrated, the calibration was adjusted, no problem with engine light coming on now, so there was really no substantive problem,”

Joe F., IA (2013 Chevrolet Impala LT 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

“They told me my steering wheel bearing were gone and I spend 2000.00 dollars to fix them at the local Dealer”

Anonymous, MB (2013 Chevrolet Impala LS 3.6-L V6)

“Slight leak developed in power steering at about 70,000 miles; cost to repair about $1500 and not covered under warranty; first car that I have ever had a problem with power steering leaks”

Anonymous, IL (2013 Chevrolet Impala LT 3.6-L V6)

“Leaking rear strut; Problem with front strut which makes a noise when steering is at full left lock (Chevrolet has a service bulletin on this problem)”

Guy S., AB (2013 Chevrolet Impala LT 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

“Downshifting rough, usually causing engine hesitation. GM 6 speed is not a smooth refined transmission, they can do better”

Anonymous, IA (2013 Chevrolet Impala LTZ 3.6-L V6)
Slipping transmission

“When stopping after backing up on a sloop, then putting it into drive, the car continued rolling backward for several feet before transmission grabbed & it went forward. Nearly backed into objects. Very dangerous in my opinion. Had to go to two dealers. first said they all do it. Second found it on second try. Vacuum pump”

E T., IN (2013 Chevrolet Impala LTZ 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“All trucks should have keys to open them. They have latches so if you are kidnapped and locked inside you can get out. Why not a key? I had a plug in jumper kit in the trunk. The trunk would not open with a dead battery”

Anonymous, WI (2013 Chevrolet Impala LS 3.6-L V6)
Coil

“Cold Misfire Bulletin PIP4059D. Faulty coil 6. Flashing check engine light. the dealership treated me very well and made it right. I still love my car I just hope that it loves me back”

Anonymous, WI (2013 Chevrolet Impala LS 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

“Unable to control selection of air flow and speed of air flow”

Anonymous, WI (2013 Chevrolet Impala LTZ 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Interior lights

“Some times the dash lights come on bright at other times they're so dim you can read the gages”

Karen C., OH (2013 Chevrolet Impala LTZ 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

“Oil leak from gasket on front of engine; will be repaired under warranty; leak from power steering not covered by warranty and will cost about $1500 to repair/replace”

Anonymous, IL (2013 Chevrolet Impala LT 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

“The body behind the rear wheels was sand-blasted from the sand used on the roads during the winter. The dealer repainted the area”

Anonymous, NY (2013 Chevrolet Impala LS 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

“The Impala on cold start makes a loud rattle inside the exhaust system. The rattle goes away after full warm-up except under heavy acceleration. G.M. has a bulletin out informing dealers this is normal operating function of this car. The noise is lou”

Anonymous, AR (2013 Chevrolet Impala LT 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

“It wouldn't eject the CD back out. Had to be replaced”

Ken T., MO (2013 Chevrolet Impala LT 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Thermostat

“Was misdiagnosed and thought to be low on antifreeze. Later it was discovered it was the thermostat which was under warranty”

Anonymous, IN (2013 Chevrolet Impala LTZ 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Compare 2013 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM:IGNITION
Jun 23 2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Summary:
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
What should you do:
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V355000
Potential Number of Units Affected: 3141731
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