Product Reviews

Welcome to Consumer Reports.

We’re so glad to have you as a member. You now have access to benefits that can help you choose right, be safe and stay informed.
Given its long-standing reputation as a car to be avoided, even as a free upgrade at the rental car counter, it is easy to have low expectations for the Chevrolet Impala. But the 2014 redesign dramatically transformed the model from a woefully uncompetitive and outdated offeringl into a thoroughly modern and remarkably enjoyable car.
Alerts
There are 12 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph (sec.) 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Driver-only side air bag available until 2005. Head protection air bags standard from 2006. ESC available from 2008, standard from 2010.
Road Test

Given its long-standing reputation as a car to be avoided, even as a free upgrade at the rental car counter, it is easy to have low expectations for the Chevrolet Impala. But the 2014 redesign dramatically transformed the model from a woefully uncompetitive and outdated offeringl into a thoroughly modern and remarkably enjoyable car. This phoenixlike rise propelled it from the bottom of our large-sedan ratings to become one of the top-scoring cars we've tested. And, in the process, it reclaimed a stature befitting its classic nameplate.

There are lots of high points here. This Impala rides like a luxury sedan, with a cushy and controlled demeanor; while delivering surprisingly agile handling, capable acceleration and excellent braking.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2.4-liter 4 (182 hp)
  • 2.5-liter 4 (195 hp)
  • 3.6-liter V6 (305 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

“Sensors wouldn't stop signalling (beeping) and had to shut car down & leave it for about a minute until it stopped. Re-installed new firmware problem gone, so far”

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

“Can't see clearly during the day”

H W., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

“camera mount on window fell off”

Anonymous, OK (2014 Chevrolet Impala LS 3.6-L V6)

“Right sensor”

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

“The front left sensor for blind spot, lane departure and backup detection failed during car wash... $650 repair! It is now working with NOT Repairing! We've retrained purselves to use the mirrors and turn our heads again! I want to call/email the arbitration at GM like I did for the Wheel Bearing/rpm/braking sensor combo device that failed! It's under 3/36warranty, not powertrain longer warranty!”

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

“system stopped working,was repaired under warranty”

Anonymous, SK (2014 Chevrolet Impala LT 3.6-L V6)

“Blind spot sensor needed replaced”

Anonymous, PA (2014 Chevrolet Impala LTZ 3.6-L V6)

“Hard to see, especially in bright sunlight. Backup camera also dim”

H W., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

“Screen could use some contrast and brightness controls. Some backing up conditions washout the screen like backing up into the sun”

Anonymous, CA (2014 Chevrolet Impala LTZ 3.6-L V6)

“Already answered as part of previous question”

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

“Display screen went totally blank 3-4 times. Took to dealer and found that there was a campaign type fix. Was not a recall”

Gary M., OK (2014 Chevrolet Impala LT 3.6-L V6)

“display screen on the radio goes blank,system error is on the screen.or the radio goes silence.my car is at the dealership right now ,for this problem”

Kevin W., ON (2014 Chevrolet Impala LS 3.6-L V6)

“The main problem was the driver's information centre. I had it programmed for a maximum of 12 outputs e.g. engine temperature, tire pressure, both A & B odometers etc., but it was always left to display digital speedometer. The system would regularly default to 8 outputs and display radio information. After 3 bouts of reprograming via the diagnostic port over a period of over 2 years they finally got it right and there has been no problem since Oct. 2016”

R C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

“Occasional no screen after start. May or may not correct itself while driving. Usually is fine next time car starts. Has happened a few times. Not taken to dealer. Yet. Related: once or twice indicators on screen do not operate but function is proper. .E.g., when changing fan speed, fan responds properly but no indicator on screen. Not taken to dealer. Yet”

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

“IT HAS HAPPENED A COUPLE TIMES. FIXED UNDER WARRANTY BUT ITL SHOULD BE BETTER QUALITY”

Debra P., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

“Memory card slot became defective and had to be replaced”

Ron C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

“I have a 4yr old garmin and it knows more and faster.very diffilcult to find things.Gave up::::: very dissapointed”

Anonymous, TN (2014 Chevrolet Impala LTZ 3.6-L V6)

“nav unit is not programmed properly. It cannot accuratley determine route, time, or distance to a destination”

Kevin K., TX (2014 Chevrolet Impala LTZ 3.6-L V6)

“It cannot find a simple, close by route to a specific address”

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)
Phone pairing (e.g., Bluetooth)

“Our Iphone 4s's kep connecting & disconnecting with car system and the car lets us know by signal & DCC display! We can't understand why. Both phoes & MyLink have latest updates”

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

“It constantly disconnects and connects and reminds me of it audibly”

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

“It constantly connects and disconnects”

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

“disconnects then connects then disconnects ... repeats with a bell each time”

Anonymous, FL (2014 Chevrolet Impala LT 3.6-L V6)

“My iPhone 6s pairs fine, ipad2air as well, but my wife's iPhone 6s w/Apple Watch pairing DOESN'T work. It once did. I'm not sure who to complain to!”

John V., MI (2014 Chevrolet Impala LTZ 3.6-L V6)
Radio

“When the radio is shut off and the engine is shut off and then the car is started again the radio always comes on in the mute mode”

Robert M., PA (2014 Chevrolet Impala LTZ 3.6-L V6)

“everything just quit nothing worked”

Tim C., SK (2014 Chevrolet Impala LT 3.6-L V6)

“Radio signal is weak, and comes in and out when you are a distance from the transmitter”

Anonymous, CA (2014 Chevrolet Impala LTZ 3.6-L V6)

“the box with the screen and all the electronics needed to be replaced after three years of usage. The GPS was not damaged”

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

“Clock unpredictably changed its setting to incorrect time. Other software problems were also present, but I can't recall the exact nature of those problems. Attempted reprogramming failed to correct the problem. Ultimately, entire radio had to replaced on the last day of the full warranty! No problem since”

Anonymous, PA (2014 Chevrolet Impala LS 2.4-L 4 Cyl)

“Radio turns on and off by its self and not when iwant it to”

Jon T., MN (2014 Chevrolet Impala LTZ 2.5-L 4 Cyl)
Steering wheel controls

“On the Right side of wheel are 4 buttons for selecting audio, navigation and about 8 others! The SPEED drops oput every few days and you have to figure how to re set so you see the Speed number on dash as well as the speedometer-Good Feature if it di”

John C., TN (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

“The cruise control button requires moving eyes from road to locate. The old control that was located on the turn signal lever do not require a person to make visual contact to locate the control, a much better system”

Anonymous, MO (2014 Chevrolet Impala LTZ 3.6-L V6)
Voice control commands

“voice commands are recognized about 50% of the time”

Robert M., PA (2014 Chevrolet Impala LTZ 3.6-L V6)

“Voice has no or very little understanding.Doesn't seem to understand English with gps system”

Anonymous, TN (2014 Chevrolet Impala LTZ 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Gauges

“display lights go out...cannot read gages”

James G., NY (2014 Chevrolet Impala LT 3.6-L V6)

“Gas Guage is inaccurate. when it gets down to 1/4 the car is out of gas!!!!!”

Jon T., MN (2014 Chevrolet Impala LTZ 2.5-L 4 Cyl)
Headlights

“The passenger side HID controller failed resulting in intermittent operation, it was replaced under warranty”

Kevin B., MI (2014 Chevrolet Impala LTZ 3.6-L V6)

“According to the owner's manual this vehicle is supposed to have optional programmable Daytime tail lights to operate in conjunction with Daytime headlights which are mandatory in CA. This feature is not on the menu. The dealer and mfr's reps say”

R C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

“headlights/brights were very dim and hard to see in the dark. Replaced lamps with new and they are perfect”

Anonymous, NY (2014 Chevrolet Impala Unsure 2.4-L 4 Cyl)

“right headlite out”

R P., NH (2014 Chevrolet Impala LTZ 3.6-L V6)

“headlight burned out”

W T., BC (2014 Chevrolet Impala LT 3.6-L V6)

“HID headlights are terrible, if I try to adjust them down for hi beam to be on roadway then lo beam is too low to see anything. Just terrible headlights”

J C., IN (2014 Chevrolet Impala LTZ 3.6-L V6)

“The passenger side headlight failed when the Impala was 10 days out of warranty. The ENTIRE FRONT END of the car had to be removed so it could be replaced. GM refused to repair as a warranty item so it cost almost $300.00. Also, the car had to go back for a part that was left hanging loose after the front end was put back on”

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

“The wiring harness connector to the left front headlight assembly melted. Was replaced under my extended warranty which included a loaner vehicle”

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)
Exterior lights (other than headlights)

“recall due to a leaky seal”

Anonymous, NJ (2014 Chevrolet Impala LT 3.6-L V6)

“Recall for leaking tail light. Was not aware until the recall”

Anonymous, IL (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

“Seal on rear lights needed to be replaced?”

Anonymous, OH (2014 Chevrolet Impala LT 2.5-L 4 Cyl)
Heated or cooled seats

“its the seat itself drivers side . the seat will not work forward or back there is a recall”

Salvatore P., NY (2014 Chevrolet Impala LTZ 3.6-L V6)
Warning lights

“check engine light won't go off”

Anonymous, OK (2014 Chevrolet Impala LS 3.6-L V6)

“Repetitive "check engine" warning creating multiple trips to the dealership”

Anonymous, MI (2014 Chevrolet Impala LTZ 3.6-L V6)

“Side monitor for cars passing. Warning lights on outside mirrors didn't work”

Anonymous, MN (2014 Chevrolet Impala LTZ 3.6-L V6)
Body control module

“Battery died. Car wouldn't start. Charged battery and took to dealership. Dealer tech found 13 low voltage codes. Most relating to body module. Cleared codes but found no reason for failure. No problems since. Dealer charged for labor despite vehicle warranty”

James B., NC (2014 Chevrolet Impala LTZ 3.6-L V6)
Keyless entry

“Keyless entry began to fail at 18 months particulary when fob was cold. Gradually got worse, ultimately they repaced the fob. No trouble since (2 months)”

Charles W., NC (2014 Chevrolet Impala LTZ 2.5-L 4 Cyl)

“System would not recognize remote. Would say no remote detected. Doors would not lock/unlock. Dealer tested remotes, claimed they were good. Took vehicle and both remotes back to dealer for continued problems. Dealer claimed remote batteries were bad. Charged $35.00. Shortly after, had electrical problems with the car”

James B., NC (2014 Chevrolet Impala LTZ 3.6-L V6)
Tire pressure monitor

“when tires rotated - setting up did not work - returned for re-set”

W T., BC (2014 Chevrolet Impala LT 3.6-L V6)

“After rotating tires you cannot relearn positions on TPMS. Previous years you could perform this yourself. Tool cost is prohibitive !”

J C., IN (2014 Chevrolet Impala LTZ 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“Returned vehicle to dealer to correct water leak into trunk well.This was covered by a mfr.'s tail light gasket replacement recall. Problem not corrected. Returned again. This time corrected damaged sun roof drain tube. Problem corrected”

R C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

“chevy recal was the only reason”

Anonymous, FL (2014 Chevrolet Impala LTZ 3.6-L V6)

“There was a water leak around the sun roof that caused a very strong mildew smell in the car”

Mark A., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

“Rear tailight leaked upon purchase. Light replacement did not solve problem. A third party "sealant" company employed by dealership solved issue”

Anonymous, ON (2014 Chevrolet Impala LT 3.6-L V6)

“Car developed a water leak in trunk in last month of 3 year warranty. Was fixed under warranty without cost. Leak was at taillight or body seam near taillight”

Martin S., NY (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

“water leaking into trunk”

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

“water leaks into spare tire well in trunk. took three times back to shop to repair”

Ody P., MA (2014 Chevrolet Impala LTZ 3.6-L V6)

“Water leak in left rear tail light gasket let water enter trunk. Easy fix by dealer”

Anonymous, CT (2014 Chevrolet Impala LTZ 3.6-L V6)

“they might leak around the tail light into the trunk”

Frank E., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

“Covered by recall”

Anonymous, PA (2014 Chevrolet Impala LTZ 3.6-L V6)

“Replace left rear hub bearing”

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

“bad seal around rear stop light allowing water to enter the trunk”

Anonymous, NC (2014 Chevrolet Impala LTZ 3.6-L V6)
Squeaks or rattles

“Rattles in the dash. Dealer failed to repair when taken in. Not happy”

Charles H., AL (2014 Chevrolet Impala LT 3.6-L V6)

“Noise in driver's side dash area, dealer is currently looking for it”

Anonymous, AR (2014 Chevrolet Impala LTZ 3.6-L V6)

“Rattle in Rear suspension”

Anonymous, WI (2014 Chevrolet Impala LT 3.6-L V6)

“some bracket for thr tail pipe area was missing plus they replaced the ignition switch”

Anonymous, FL (2014 Chevrolet Impala LTZ 3.6-L V6)

“Rattle in passenger side window - pronounced during wet weather”

Anonymous, BC (2014 Chevrolet Impala LT 3.6-L V6)

“Noise from dash air vents”

Anonymous, ON (2014 Chevrolet Impala LTZ 3.6-L V6)

“Rocker arms”

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)
Wind noise

“Very noisey vehicle”

Kenneth S., IL (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

“right side of car has wind noise above 35 MPH. not on left side. must be poor seals”

Ody P., MA (2014 Chevrolet Impala LTZ 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“ABS module bad”

Kenneth B., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

“traction control uses the abs system and the high cable impedance to a wheel sensor falsely detected slipping when turning left and applied brake to the opposite wheel”

Anonymous, MI (2014 Chevrolet Impala LT 3.6-L V6)

“Had a bearing go out in the rear that impacted ABS, steering and another system. Dealer diagnosed and fixed to my satisfaction”

Anonymous, NE (2014 Chevrolet Impala LT 3.6-L V6)

“warnung lights on. have not gotten to dealer so extent of problem unknown”

James S., MO (2014 Chevrolet Impala LT 3.6-L V6)
Parking brake

“Recall”

Anonymous, NY (2014 Chevrolet Impala LS 2.4-L 4 Cyl)

“Electronic parking brake system is on its third recall”

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

“it was possible for it not to release all the way”

Frank E., FL (2014 Chevrolet Impala LTZ 3.6-L V6)

“Recall for reprogramming of software module. Did not experience a problem before the recall”

Anonymous, NE (2014 Chevrolet Impala LTZ 3.6-L V6)

“recall”

Joseph M., OH (2014 Chevrolet Impala LT 3.6-L V6)

“also a recall”

Salvatore P., NY (2014 Chevrolet Impala LTZ 3.6-L V6)

“the parking brake will come on some times when i start the car .most of the time when i put the brake on ,and put it in gear it will turn off.my car is in the dealership right now for this as well.and it was a recall for this problem. but it did not”

Kevin W., ON (2014 Chevrolet Impala LS 3.6-L V6)

“Dealer replaced noisy parking brake module under warranty. It did not fail to function but it was very noisy when applied and released”

R C., ON (2014 Chevrolet Impala LTZ 3.6-L V6)

“Noise in front brakes. Service needed new pads and rotors considered normal wear. less than 46000 miles”

Anonymous, IL (2014 Chevrolet Impala LTZ 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

“car veers to the right”

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

“The front end was out of line; I had to take it to the dealer twice to get it fixed right”

Anonymous, MI (2014 Chevrolet Impala LT 2.5-L 4 Cyl)
Bushings

“front r and l bearings had to be replaced”

Harley S., IL (2014 Chevrolet Impala LT 3.6-L V6)
Steering linkage (includes rack and pinion)

“Had car lone day needed 1new power steering unit”

Anonymous, NJ (2014 Chevrolet Impala LT 3.6-L V6)

“Steering rack leak”

Anonymous, PA (2014 Chevrolet Impala LT 3.6-L V6)
Wheel bearings

“When applying the brakes, a squealing noise”

Anonymous, IA (2014 Chevrolet Impala LTZ Unsure)

“With less than 40,000 miles on the vehicle, had to replace both rear wheel bearings”

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

“Right rear wheel bearing replaced at about 31000 mi”

Anonymous, KY (2014 Chevrolet Impala LTZ 3.6-L V6)

“needed a new hub. my power steering went out and my ABS light went on”

Chris S., PA (2014 Chevrolet Impala LTZ 3.6-L V6)
Tire wear is uneven

“Pulls to right. Tire wear to tread more on inside of tread”

Anonymous, PA (2014 Chevrolet Impala LT 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

“The pipes rattle”

Harley S., IL (2014 Chevrolet Impala LT 3.6-L V6)
Other/unsure

“Would not work. Loses memory”

Anonymous, WI (2014 Chevrolet Impala LTZ 3.6-L V6)

“Radio controls associated with channel selection not working correctly. Requires a software update”

Anonymous, ME (2014 Chevrolet Impala LT 3.6-L V6)

“Some preselect station buttons don't work. Some time none work”

Anonymous, CA (2014 Chevrolet Impala LTZ 3.6-L V6)
Exhaust leaks

“Since I bought it, the exhaust has rattled loudly at 2250-2500 rpm. The dealer said it was caused by uneven expansion in the layers of a y-pipe, and was "normal." It certainly doesn't sound "normal". I had the exhaust replaced under warranty and it still makes the noise”

Josiah B., MA (2014 Chevrolet Impala LT 3.6-L V6)
Exhaust manifold

“The manifold had a crack in it. Took it to the dealer because it is under warranty. They ordered part which took a few days and when they called me to bring it in, it took a couple of hours for them to replace the old manifold. Haven't had a problem since”

Anonymous, NJ (2014 Chevrolet Impala LS 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

“blend door acuators”

Mark L., MN (2014 Chevrolet Impala LT 3.6-L V6)
Driveshaft or axle

“left wheel bearing broke”

Anonymous, ND (2014 Chevrolet Impala LT 3.6-L V6)

“Vibration which was repired under warranty by replacing the parts”

Anonymous, WI (2014 Chevrolet Impala LTZ 3.6-L V6)

“Wire harness to sensor was damaged and caused the drive train to slip when accelerating from a stop. Replacing the wire harness fixed the problem for about $400”

Anonymous, IN (2014 Chevrolet Impala LT 3.6-L V6)

“At low speeds (sub-30 mph) the traction control will kick in when making a left-hand turn. This is dangerous because it happens at the speeds and times where one would be turning out of a side street into traffic”

Josiah B., MA (2014 Chevrolet Impala LT 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“ECM Electric Control Module failed”

Anonymous, WA (2014 Chevrolet Impala LTZ 3.6-L V6)

“fuel tank vent valve stuck, causing back pressure making it difficult to refuel the car”

Anonymous, OH (2014 Chevrolet Impala LTZ 3.6-L V6)

“Gas recirculation canister replacement”

Anonymous, NM (2014 Chevrolet Impala LTZ 3.6-L V6)
Fuel pump

“Fuel pump had to be replaced. I was using E85 gas. I was told bad gas and a lot of water in my gas tank”

Anonymous, MI (2014 Chevrolet Impala LT Unsure)
Sensors (includes O2 or oxygen sensor)

“Fuel composition sensor failed”

Anonymous, VA (2014 Chevrolet Impala LT 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Air conditioner would work only part of the time. Took nearly eight months and numerous trips to dealer to finally get it fixed”

Anonymous, IN (2014 Chevrolet Impala LTZ 3.6-L V6)
Automatic climate control

“The heat would not turn down, even turned on the A/C it still was blowing hot air”

Anonymous, WI (2014 Chevrolet Impala LTZ 3.6-L V6)

“blowing ambient air only”

Anonymous, KS (2014 Chevrolet Impala LTZ 3.6-L V6)

“Does cool consistently. Goes into a tepid mode - must be turned off, then on to restore cooling mode. Of course, dealer can't duplicate, but failed to follow our directions on how to do so”

S D., AZ (2014 Chevrolet Impala LTZ 3.6-L V6)
Heater system

“Heater Stopped working. made an appointment to look at it the problem. The next day. in the morning I started the car from inside my home and the heat was back on. The problem did not occur again. (It happened 6 month ago)”

Walter A., NY (2014 Chevrolet Impala LT 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

“front grill and bottom right front grill molding was loose”

Richard L., NC (2014 Chevrolet Impala LTZ 3.6-L V6)

“Chrome trim around back 1/4 window came loose caught the 70MPH wind and bent at rt. angle out. very noisy. Replaced whole window and trim as a unit under warranty”

Anonymous, TX (2014 Chevrolet Impala LT 3.6-L V6)

“Aluminum trim all around all the side windows had to be replaced due to surface defects”

Anonymous, FL (2014 Chevrolet Impala LT 3.6-L V6)

“Paint on front end bumpers cracked where vehicle hit by a grocery cart for instance”

Anonymous, TX (2014 Chevrolet Impala LT 3.6-L V6)

“Chrome in front grill was popping off!”

Ronald O., MO (2014 Chevrolet Impala LTZ 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

“Check engine light repeatedly came on in the first month of use of the new vehicle . Dealer had to call Chevrolet technical support after being unable to find a fix. It took a week to diagnose and fix the problem of a bad engine control module”

Richard A., MD (2014 Chevrolet Impala LTZ 3.6-L V6)

“Engine light comes on. This has happened 4 times and Chevrolet can't find reason. They keep the car for days and can't figure it out”

Anonymous, IA (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

“Warning light came on, immediately f ollowed by "REduce power" and engine stopped in the middle of a US Hwy”

Anonymous, AR (2014 Chevrolet Impala Unsure 3.6-L V6)

“The engine was knocking after I changed the oil. I took it in to the dealer. The changed the oil again and put in different oil. Now, I use that Oil”

Anonymous, CA (2014 Chevrolet Impala Unsure 2.5-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

“Rearview mirror separated from windshield. GM said this was due to a defective mirror mount & the entire windshield had to be replaced. This was covered under warranty, however, it took 5.5 weeks to get the new windshield. A rental car was provided f”

Anonymous, PA (2014 Chevrolet Impala LT 3.6-L V6)

“When sun is striking at certain angles, upper passenger side of windshield appears to have scratches IN the glass. Dealer will probably replace windshield”

Anonymous, FL (2014 Chevrolet Impala LT 3.6-L V6)
Mirrors

“drivers side mirror did not adjust...had to be fixed”

Anonymous, NY (2014 Chevrolet Impala LT 3.6-L V6)

“The rear view mirror attached to the windshield became loose and the entire windshield and mirror assembly had to be replaced”

Anonymous, MI (2014 Chevrolet Impala LT 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

“abruptly shifts to down gear”

Anonymous, NY (2014 Chevrolet Impala LTZ 3.6-L V6)

“told that all 4 cylinder LTZ had 4 speed transmissions and 6 cylinder had 6 speed transmissions . All of the 4 cylinder s had same problem”

Anonymous, CA (2014 Chevrolet Impala LTZ 2.4-L 4 Cyl)
Transmission computer

“It is a little jerky at low speeds, like 20 mph; doesn't know which gear it wants. Shop reprogrammed the computer and made slight improvement”

John C., TN (2014 Chevrolet Impala LT 2.5-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“Battery died without warning”

Anonymous, AR (2014 Chevrolet Impala Unsure 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

“check engine light kept coming on. This problem started about 6 months ago. IT was covered by the warranty. The service at the dealer ship is very good. The cylinder head took about a month to receive it. They had to make the part”

Bonnie M., VT (2014 Chevrolet Impala LT 2.4-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Change Vehicle