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Given its long-standing reputation as a car to be avoided, even as a free upgrade at the rental car counter, it is easy to have low expectations for the Chevrolet Impala. But the 2014 redesign dramatically transformed the model from a woefully uncompetitive and outdated offeringl into a thoroughly modern and remarkably enjoyable car.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2015 Chevrolet Impala has been recalled 3 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
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01
02
03
04
05
06*
07
08
09
10
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14*
15
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Overall Reliability Verdict
NA
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“Passenger side blight spot warning light, located in the passenger side rear view mirror stopped operating properly”

Anonymous, NY (2015 Chevrolet Impala LT 3.6-L V6)

“Forward collision sensor needed to be replaced. In addition, that sensor also impacted the lane changing warning system. I was unaware that either of these systems had failed until I nearly had an accident when changing lanes as a car was in my blind spot. I've since learned to not trust the system fully even after having it replaced”

Anonymous, PA (2015 Chevrolet Impala LTZ 3.6-L V6)
Display screen goes blank

“My screen just went blank 6 weeks after I purchased the car”

Anonymous, MD (2015 Chevrolet Impala LTZ 3.6-L V6)

“My wife was driving the car and the whole infotainment system went out. She called onstar and they reset it. I believe there is a software update”

Larry Z., NY (2015 Chevrolet Impala LTZ 3.6-L V6)

“Display screen blank for several starts then would come back. Happened 2 or 3 times. Dealer repaired (under warranty) by installing (downloading??) "update"”

Anonymous, WA (2015 Chevrolet Impala LT 3.6-L V6)

“When the glare of sun hits the 45 degree navigation screen, the picture suddenly becomes invisible. This is hazardous when in reverse when you expect and rely on expanded rear visibility as an additional safety feature”

A S., FL (2015 Chevrolet Impala LTZ 3.6-L V6)

“Phone can't pair and when it is paired it uses phone instead of Bluetooth to play songs from phone”

Anonymous, MI (2015 Chevrolet Impala LTZ 3.6-L V6)

“Bose system gets stuck on the last song played when car was shut off last. Car has lots of road noise which you did not offer on your noise choices. CR tests said this car was quiet, it is not! Takes the joy out of ownership. Same thing in another I”

Anonymous, MN (2015 Chevrolet Impala LTZ 3.6-L V6)
In-dash navigation system (GPS)

“The MyLink system is not fully compatible with the SiriusXM traffic notification subscription as the map does not show the type of traffic (light, medium, heavy) for all roads. For example, around Baltimore MD, it will only display the type of traffic for the beltway (695). It ignores all others including 70. I've contacted both GM and SiriusXM and they blame each other. I'm siding with SiriusXM as my previous vehicles (a Ford and Chrysler) worked fine”

Anonymous, PA (2015 Chevrolet Impala LTZ 3.6-L V6)

“The module that controls onstar and the GPS navigation did not work when we picked up the car”

Michael K., MI (2015 Chevrolet Impala LT 3.6-L V6)

“Soft popping noise occurs constantly during FM radio reception”

Anonymous, MI (2015 Chevrolet Impala LTZ 3.6-L V6)
Steering wheel controls

“Bluetooth activation from steering wheel control did not work. Module was replaced under warranty”

Brian L., OR (2015 Chevrolet Impala LS 3.6-L V6)
Display screen difficult to see

“When sun glare hits 45 degree navigation screen, the picture suddenly becomes invisible. This is especially hazardous when in reverse and you expect and rely on expanded rear visibility as an additional safety feature”

A S., FL (2015 Chevrolet Impala LTZ 3.6-L V6)

“same”

Anonymous, MI (2015 Chevrolet Impala LTZ 3.6-L V6)

“When brand new, car paired up the dealer's test phones but failed to pair on delivery to me the customer. Had to come back next day to pick up the car after they replaced the Bluetooth module”

Anonymous, AB (2015 Chevrolet Impala LTZ 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Heated or cooled seat controls

“Front passenger seat squeaks loudly when cooling is turned on and especially when passenger is sitting in the seat. Im very disappointed in mac haik chevy dealer not repairing properly and giving me the run around. I have brought it and dealer said they noted the problem and were supposed to contact me to come in again but have not heard anything more. The person i have dealt with is Jose Rosales (281) 596-6304 and email jrosales@machaikchevy.com”

Frederick S., TX (2015 Chevrolet Impala LTZ 3.6-L V6)
Locks and latches

“Both driver side door handles were replaced because exterior unlock buttons were inop. they were replaced under warranty”

Anonymous, NE (2015 Chevrolet Impala LTZ 3.6-L V6)

“Recalled and remedied for possible door latches not engaging properly”

Anonymous, MI (2015 Chevrolet Impala LTZ 3.6-L V6)
Doors or sliding doors

“Door handles do not close upon entering the car. - Now on re-call”

Eugene G., NY (2015 Chevrolet Impala LT 2.5-L 4 Cyl)
Glass defects

“Rear window has a smudge which I cannot clean off. Appears to be baked onto the glass, possibly from the defogger substance. Not even a sharp scraper can touch it”

Anonymous, MN (2015 Chevrolet Impala LTZ 3.6-L V6)
Seat controls - movement

“Driver seat does not tip low enough. the front of the seat hits my under thigh to the point where it can make my leg numb. I had to buy a wedge to raise my rear and relieve the pressure on my thigh”

Eugene G., NY (2015 Chevrolet Impala LT 2.5-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

“had electrical issue with dash lights going out”

Mike W., ON (2015 Chevrolet Impala LTZ 2.5-L 4 Cyl)

“Dash turns off on occasion. Appears to be a short as it then comes back on later. Dealer knows nothing as to why at this point”

Wortham A., TN (2015 Chevrolet Impala LTZ 3.6-L V6)
Headlights

“When head lights are used on dark nights they suddenly go out! when I manually use the control knob and change from automatic to Manuel the lights work OK, but it does get a little scary when the lights suddenly go out!!”

Herbert M., PA (2015 Chevrolet Impala LT 2.5-L 4 Cyl)

“The headlights on this vehicle provide poor illumination. There is very little lighting provided to the periphery. Brightness of the headlights is very disappointing and would keep me from buying this vehicle again”

Anonymous, NY (2015 Chevrolet Impala LT 3.6-L V6)

“Headlights are inadequate and present a definite safety issue. The lights were not adjusted properly when I bought the car & it was difficult to see the road at night. I took my car back to the dealer and they adjusted the angle of the lights which improved the lighting slightly but not enough for me to feel safe driving the car at night. One night, my mother-in-law even asked my husband why he hadn't turned on the headlights because it was dark. The scary thing was that the lights were already”

Trudy W., NY (2015 Chevrolet Impala LT 3.6-L V6)

“Headlight became fogged due to condensation from water that got into the sealed compartment. This happened when I was 1,000 miles over 35,000 mile warranty so I now have to pay over $1,000 to get it fixed”

Patti-Jo A., NY (2015 Chevrolet Impala Unsure 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“front cowling was hanging down on one side, it was fixed on next service visit”

Anonymous, CA (2015 Chevrolet Impala LT 3.6-L V6)

“Exterior molding edge on left rear door window was bent out, allowing moisture to enter the door cavity”

Brian L., OR (2015 Chevrolet Impala LS 3.6-L V6)

“Rear spoiler continues to pop loose and in very disappointed in mac hair chevy dealer not repairing properly and giving me the run around. I have brought it and they tried to repair twice but it continues to have same problem. They were supposed to contact me to come in again but have not heard anything more. The person i have dealt with is Jose Rosales (281) 596-6304 and email jrosales@machaikchevy.com”

Frederick S., TX (2015 Chevrolet Impala LTZ 3.6-L V6)

“We had the dealer add chrome to the car on the doors that was not factory installed and the chrome and glue that holds the chrome strips keeps peeling. Consumers should only buy factory installed chrome and not the glued on strips, or they will have”

Ed K., MS (2015 Chevrolet Impala LT 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“Idle in the car became rough. At times hard to start”

Anonymous, MD (2015 Chevrolet Impala LTZ 3.6-L V6)
Fuel injection system

“Dirt/debris that was not filtered by the fuel filter caused engine to go into limp mode. Dealership didn't cover the repair, which required a couple of new injectors, because it said it was caused by dirt in the gas. It was a $1,600 repair. Costco, where I bought the gas, denied the problem of dirt in its gas, and said it had never received that type of complaint before. (Dealership intimated that others who bought gas at Costco around the same time would eventually experience the same problem.)”

Roger O., MI (2015 Chevrolet Impala LT 2.5-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

“Rear axel speed sensor failed. Lost power steering and ABS”

Anonymous, TX (2015 Chevrolet Impala LTZ 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Parking brake

“Electronic parking brake was recalled and repaired for possible malfunction”

Anonymous, MI (2015 Chevrolet Impala LTZ 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

“The spare tire well kept filling up with water after washing the car”

Jack G., FL (2015 Chevrolet Impala LT 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Compare 2015 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS
Jul 24 2015
If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Summary:
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
What should you do:
GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V465000
Potential Number of Units Affected: 5493
PARKING BRAKE
Sep 09 2014
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Summary:
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
What should you do:
GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V541000
Potential Number of Units Affected: 205309
STRUCTURE
Aug 08 2014
The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Summary:
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
What should you do:
Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V489000
Potential Number of Units Affected: 14940
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