Given its long-standing reputation as a car that was to be avoided, even as a free upgrade at the rental car counter, it is easy to have low expectations for the Chevrolet Impala. But a 2014 redesign dramatically transformed the Impala from a woefully uncompetitive and outdated model into a thoroughly modern and remarkably enjoyable car.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Research Years * Redesign year
Worse Better
00*
01
02
03
04
05
06*
07
08
09
10
11
12
13
14*
15
16
17
18
19
20
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"During very cold weather the car started okay, was driven 15 km and then stopped for half an hour. When trying to restart the car would not start. After several tries the engine started but was not running on al cylinders. I managed to limp home. The next day it started and ran fine. Took car to dealer and they replaced two relays that control the power to the fuel injection system."

A J., ON (2016 Chevrolet Impala LT 3.6-L V6)
Fuel pump

"CHEVROLET as had issues with the high pressure fuel pumps on the Impala. They currently have a national back order on this part. I have been waiting for a month for the part and so I am paying for a vehicle that I can't drive. Fail on GM's Part."

Jim-Jennifer P., IA (2016 Chevrolet Impala LT 3.6-L V6)

"Replaced fuel pump under warrently"

John C., MI (2016 Chevrolet Impala LT 3.6-L V6)

"Fuel pump failed"

Gerald B., MI (2016 Chevrolet Impala LT 3.6-L V6)

"Engine lamp appears brought to dealer charge close to $1500.00 to replace fuel pump and hoses and clean fuel injectors due to clogging. Techician could not explain why my fuel pump and lines and hoses became defective and why injectors were clogging."

Anonymous, NY (2016 Chevrolet Impala LTZ 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

"Sensor failure repaired in local garage,$90"

Anonymous, CT (2016 Chevrolet Impala LS 3.6-L V6)

"Got a trouble code from the cars computer which stated the upstream o2 sensor was not working properly. I purchased a new sensor and installed it. That fixed the problem."

Anonymous, MO (2016 Chevrolet Impala LS 2.5-L 4 Cyl)

"oxygen sensor failed twice"

Anonymous, NJ (2016 Chevrolet Impala LTZ 3.6-L V6)

"engine check would come on. it started from the time I purchased the vehicle. I had problem fixed and then found out it was a recall for the car."

Anonymous, VA (2016 Chevrolet Impala LTZ 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"front grill is out of position on one side"

Anonymous, MD (2016 Chevrolet Impala LS 3.6-L V6)

"Exterior fender scratches and dents"

Anonymous, OH (2016 Chevrolet Impala LTZ 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

"the paint finish dulled considerably in the second year up to 4 inches above the rocker panels. paint gone completely at bottom rear of drivers door."

Stephen T., PA (2016 Chevrolet Impala LTZ 3.6-L V6)

"Silver paint peeking on front bumper area"

Anonymous, LA (2016 Chevrolet Impala LTZ 3.6-L V6)

"Fading on roof. Easily scratched compared to other cars I've had."

Anonymous, OH (2016 Chevrolet Impala LTZ 3.6-L V6)
Rust

"Car was purchased used. A rock chipped the paint above windshield before I bought it and that had begun to rust."

Anonymous, MI (2016 Chevrolet Impala LT 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Has never worked right, specifically using voice commands"

Anonymous, IL (2016 Chevrolet Impala 3.6-L V6)
Display screen goes blank

"Screen blank. Fixed by disconnecting and reconnecting battery."

Anonymous, MI (2016 Chevrolet Impala LT 3.6-L V6)

"See entry regarding radio. Problem was fixed under warranty."

Anonymous, WI (2016 Chevrolet Impala LTZ 3.6-L V6)

"dealer was able to replace screen"

Anonymous, MA (2016 Chevrolet Impala)
Radio

"Infotainment system acted up occasionally for about a year. Just before warranty was up it quit again, and dealer found a service bulletin on the problem and replaced radio/infotainment system under warranty. No problems since."

Anonymous, WI (2016 Chevrolet Impala LTZ 3.6-L V6)
Voice control commands

"I can't get this car to recognize my voice for any commands. It is very frustrating."

Anonymous, IL (2016 Chevrolet Impala 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

"Would not switch to defrost mode. Which made car unsafe in frosty weather. Fix was moderately simple once known, but required a lot of online research to find the fix."

Anonymous, MI (2016 Chevrolet Impala LT 3.6-L V6)

"The blower fuse or relay shorted out. The fan would completely stop and then come back on sporadically."

Anonymous, VA (2016 Chevrolet Impala LTZ 3.6-L V6)
Evaporator

"Freon leak, dash had to be removed for replacement"

Anonymous, NJ (2016 Chevrolet Impala LTZ 3.6-L V6)
Heater system

"Not enough heat; blower speed too slow when turning up speed"

Tom K., MI (2016 Chevrolet Impala LS 3.6-L V6)

"Temperature control is erratic and does not maintain the set temperature."

Anonymous, MN (2016 Chevrolet Impala LTZ 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"water leak in rear tail light."

Steven G., NJ (2016 Chevrolet Impala LTZ 3.6-L V6)
Squeaks or rattles

"Was in the passenger side front wheel, wasn't there all the time. When turning the steering wheel you could hear a noise in that area. Still hear it once in awhile, but not as often."

Anonymous, IA (2016 Chevrolet Impala LT 3.6-L V6)
Wind noise

"doing 55 mph vrty much wind noise"

Anonymous, MI (2016 Chevrolet Impala LS 3.6-L V6)

"Has always had excessive wind noise. Some times it has a rattle due to the wind. They can’t find the trouble. Road noise is also very loud. Doesn’t have insulation under the carpet to lessen the problem."

Anonymous, ND (2016 Chevrolet Impala LTZ 3.6-L V6)

"for the price of it it sucks!!"

Anonymous, OH (2016 Chevrolet Impala 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Air bag wiring harness in steering column damaged from movement of the tilt & telescoping column"

Joel E., NJ (2016 Chevrolet Impala LTZ 3.6-L V6)

"Spurious front collision warning when vehicle approaches traffic cones/barrels and vehicles in the opposing lane. Also sporadic warning when vehicle is slowing properly and collision is not imminent."

Anonymous, MN (2016 Chevrolet Impala LTZ 3.6-L V6)

"Airbag service warning. Occupied passenger seat sensor."

Anonymous, NV (2016 Chevrolet Impala LTZ 3.6-L V6)

"Sensors for airbags defective. Brought to two dealers, one could not solve issues and gave a stupid explanation as to why it was happening. I then took it back to dealer I purchased car from and after a loaner and a few days with the car technician found sensor airbags were defective replaced under vehicle warranty."

Anonymous, NY (2016 Chevrolet Impala LTZ 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"turn signal went out--covered fully by warranty-fixed at no cost"

Stephen T., PA (2016 Chevrolet Impala LTZ 3.6-L V6)
Headlights

"Water inside the headlight. Dealer described it as moisture"

Marcia S., PA (2016 Chevrolet Impala LT 2.5-L 4 Cyl)
Keyless entry

"The push button on the driver's door handle works about 50% of the time. It is scheduled to be replace by dealer"

G G., WA (2016 Chevrolet Impala LTZ 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"AC/Heat control stopped working and needed to be recalibrated."

Anonymous, CA (2016 Chevrolet Impala LTZ 3.6-L V6)
Transfer case

"Struggled to get the car home. Called a tow truck to take it to the dealer where I bought it. They replaced the Transfer Case at GM expense."

Anonymous, NC (2016 Chevrolet Impala LT 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"I believe car had been in an accident - was previously a rental car. Doors make noise opening/closing like it's sticking."

Anonymous, CA (2016 Chevrolet Impala LTZ 3.6-L V6)
Heated or cooled seat controls

"Seat shorted out, entire replacement was needed"

Larry D., NY (2016 Chevrolet Impala LTZ 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

"Rack & pinion leaking. Found during last oil change. Still not resolved."

Anonymous, NY (2016 Chevrolet Impala LTZ 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Difficult to fill up gas tank

"Gas would come out as the tank was being filled."

Tom K., MI (2016 Chevrolet Impala LS 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Upon acceleration on highway there was a bang and the car would not accelerate very much, slowing and only able to limp at very low speed."

John H., NJ (2016 Chevrolet Impala LT 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Compare 2016 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
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