2017 Chevrolet Impala Reliability

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"At 30000 mile inspection, the technician found that there was a crack in my catalytic converter. This did not impact the driveability of the car & had they not found it, I wouldn't have known. It was replaced under warranty at no charge."

Charles M., PA (2017 Chevrolet Impala LT 3.6-L V6)

Fuel injection system

"check engine light came on but there was no noticable change in cars operation. When diagnosed the problem was corrected"

Anonymous, NJ (2017 Chevrolet Impala LT 3.6-L V6)

Fuel pump

"fuel pump replaced under warranty. Was indicated by warning light, but no difference in performance was discernible."

Anonymous, NC (2017 Chevrolet Impala Premier 3.6-L V6)

"Was replaced under warranty"

Anonymous, NC (2017 Chevrolet Impala Premier 3.6-L V6)

Sensors (includes O2 or oxygen sensor)

"Check Engine light has come on twice in the past 6 months. First time the evap vent solenoid valve was inoperable. Traced to a problem in the wiring harness. Section of wire was replaced. All work under warranty. Second time I was on vacation in South Carolina. There was an internal failure with the flex fuel sensor. No problem with fuel. Sensor was replaced. Vehicle was beyond basic warranty at time of service."

Anonymous, ON (2017 Chevrolet Impala Premier 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust manifold

"The exhaust manifold broke off from the engine"

Albert Z., IN (2017 Chevrolet Impala Premier 3.6-L V6)

Other/unsure

"the blind spot warning comes on way too late!"

Anonymous, FL (2017 Chevrolet Impala LT 3.6-L V6)

"2 different dealers have fixed it,now parts to fix it again have been on order for 7 weeks. I have contacted GM customer service! They have no answer for the problems except “they are sorry “ I asked for a loaner car! All were taken by other customers!"

L F., OH (2017 Chevrolet Impala Premier 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"turn signal light"

David S., IL (2017 Chevrolet Impala Premier 3.6-L V6)

Headlights

"Not bright enough to see at night, no cornering lights can’t see when turning."

John M., NY (2017 Chevrolet Impala LT 3.6-L V6)

"No Corning lights, headlight are projection and only shine 30 ft ahead if that much. Can,t see when making turns, bad enough that I try not to use car at night. Dealers said no fix operating properly won’t change or add additional lights. Can’t believe your review did not mention this as you rated this car highest in class. I live in area where there are no street lights. I would not buy this car again for this reason. Internet is loaded with complaints about this."

Anonymous, NY (2017 Chevrolet Impala LT 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"The infotainment system has been going dead, and there is no radio, no Bluetooth, no turn signals (turn signals and their sound runs through the infotainment system). Chevy has been terrible about fixing it since it is intermittent. They have replaced 2 of the 4 on-board computers after finally observing the issues. The USB does not work, still. Dead for music. They tell me it can be used for music on a thumb drive, but thumb drives recognized by our F150 do not play. Chevy's infotainment is a h"

Anonymous, CA (2017 Chevrolet Impala LS 3.6-L V6)

Display screen goes blank

"Hot Day's It would eather not come on or just go out."

Hal G., CA (2017 Chevrolet Impala Premier 3.6-L V6)

Phone pairing (e.g., Bluetooth)

"usually after first starting the car when I push the control button to ask it to call a tel # it says listen for device and does not connect. I wait a few minutes and then when I press the button it responds asking for my command"

Mario S., CA (2017 Chevrolet Impala Premier 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Condenser

"Condenser failed under warranty."

Anonymous, TX (2017 Chevrolet Impala LT 3.6-L V6)

Evaporator

"the drain was not installed (correctly?) and it rusted and leaked all refrigerant out. Apparently they had to take the dash out to replace the core."

Anonymous, OH (2017 Chevrolet Impala LT 3.6-L V6)

Refrigerant leaks

"Refrigerant leaked soon after I took delivery. It was quickly corrected by my dealership"

Tom N., IL (2017 Chevrolet Impala Premier 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"The trunk of the vehicle leaked water into the wheel well."

Lyle C., NY (2017 Chevrolet Impala LT 3.6-L V6)

Squeaks or rattles

"As already stated: Extreme vibration which required open bottles of drinking water in cup holders to be capped or the seated passengers would be splashed even while traveling on smooth road surfaces. The Chevrolet Customer Assistance Supervisor assigned to my complaint refused to be Quoted while refusing to do anything to address my complaint."

G D., OH (2017 Chevrolet Impala Premier 3.6-L V6)

Wind noise

"Excessive wind and road noise, low profile tires give harsh ride as well as noise"

Anonymous, OH (2017 Chevrolet Impala Premier 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"GM specified to tire manufacturer, softer rubber in tire treads, which directly resulted in tread cupping' even though tires were rotated on factory suggested times. This has resulted in very extreme road noise and vibration."

G D., OH (2017 Chevrolet Impala Premier 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Steering wheel vibration

"when first purchased, the steering wheel (& car in general) vibrated around 40 mph. The dealer aligned it (under warranty) & now it only vibrates above 60mph. They hare getting a new machine (Tire Force Variation) & will test my vehicle when it arrives. It was explained to me that this machine balances the tires with the full load of the car, which should lead to a better balance. The problem may be in the tires & (I assume) that this would be a prelude to replacing them. My 2014 Impala did not"

Anonymous, PA (2017 Chevrolet Impala LT 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Pulsation or vibration

"They claimed the cylinders were rusted due to inclement weather."

Karen K., NY (2017 Chevrolet Impala LT 3.6-L V6)

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