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Reliability

Overall Reliability

The 2017 Impala has about average reliability compared to other cars from the same model year.

Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

A/C compressor

"No cool air would come out of the Vents"

Anonymous A., MN (2017 Chevrolet Impala LT 3.6-L V6)

""AC is no longer working, replacement soon""

Anonymous A., IL (2017 Chevrolet Impala Premier 3.6-L V6)

"Compressor failed and dashboard had to removed to access it."

Anonymous A., CA (2017 Chevrolet Impala Premier 3.6-L V6)
Condenser

""Started summer 2024, has not been fixed yet""

Anonymous A., MN (2017 Chevrolet Impala LT 3.6-L V6)

"Same as other issues"

Anonymous, MO (2017 Chevrolet Impala Premier 3.6-L V6)
Evaporator

"Entire dash and console had to be removed to fix problem"

Anonymous, MO (2017 Chevrolet Impala Premier 3.6-L V6)

"evaporator developed a hole in it. Dash had to be removed to replace. It was expensive"

Anonymous, IN (2017 Chevrolet Impala LT 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Catalytic converter

"The catalytic converter is installed in a unique way on this engine and hangs it's own weight off the front of the engine without support. Over time, the weld that hold the catalytic converter to the flange that joins to the engine develops cracks. this is the 2nd time a catalytic converter has failed at this weld on my vehicle. this most recent time, it fully broke off while driving, damaging the radiator fan, and making a TON of noise while i drove it to a repair shop. it was a VERY expensive repair for what appears to be a very flawed design."

Anonymous, WA (2017 Chevrolet Impala Premier 3.6-L V6)
Other/unsure

"Door lock button on inside panel of driver door does not work. Repaired once but continues to happen."

Anonymous, NJ (2017 Chevrolet Impala Premier 3.6-L V6)

"Hub Bearing replaced at cost of $736.57"

Anonymous, NC (2017 Chevrolet Impala LT 3.6-L V6)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Seat controls - power

"driver side power seat would not move forward. After tech diagnosed problem with motor we opted to wait and see, since then it has not recurred."

Anonymous, WI (2017 Chevrolet Impala Premier 3.6-L V6)

"The seat will not go high enough."

Anonymous, (2017 Chevrolet Impala Unsure 3.6-L V6)

"Drivers side seat does not function in the forward/reverse direction after the vehicle is started."

Anonymous, IN (2017 Chevrolet Impala Premier 3.6-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Keyless entry

""2 of 2 FOB s broke, one was replaced. They broke, it was not just the battery.""

Anonymous, (2017 Chevrolet Impala LT 3.6-L V6)

"The passenger door does not unlock with a dual click if the driver's door handle."

Anonymous, FL (2017 Chevrolet Impala Premier 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Other major transmission & clutch problem

"vehicle would not go into drive mode and it was intermittant. failure code was not helpful."

Anonymous A., IL (2017 Chevrolet Impala Premier 3.6-L V6)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Display screen goes blank

""Periodically, the display system doesnt work or cannot be changed.""

Anonymous, OH (2017 Chevrolet Impala LS 2.5-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Engine rebuild or replacement

"Cracked engine block at 80000 miles resulted in engine replacement."

Anonymous A., OH (2017 Chevrolet Impala LT 3.6-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Air or water leaks

""We had two leaks. The first was due to weather stripping around the sunroof. The second was due to a defect with a tail light. First noticed that the trunk's carpet mat was damp, then by chance realized there was a significant amount of water pooling where the spare tire is. Water had been sitting long enough that it rusted out the rim of the spare. First we had the sunroof fixed but that only slowed the water leak, then the second time is when our mechanic realized the tail light issue. Both fixes were relatively quick, getting the car back in about a day though it required us to do a thorough cleaning of the trunk to make sure there was no mold.""

Anonymous, IL (2017 Chevrolet Impala LS 3.6-L V6)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Strange swirly patterns on hood and trunk."

Anonymous, AR (2017 Chevrolet Impala LT 3.6-L V6)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2017 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Chevrolet vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
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