Given its long-standing reputation as a car that was to be avoided, even as a free upgrade at the rental car counter, it is easy to have low expectations for the Chevrolet Impala. But a 2014 redesign dramatically transformed the Impala from a woefully uncompetitive and outdated model into a thoroughly modern and remarkably enjoyable car.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2018 Chevrolet Impala has been recalled 1 time by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
00*
01
02
03
04
05
06*
07
08
09
10
11
12
13
14*
15
16
17
18
19
Overall Reliability Verdict
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"AC stopped working completely. Dealership repaired/replaced it at no cost. Said they had seen other new Impalas with the same problem."

Anonymous, MS (2018 Chevrolet Impala 3.6-L V6)
Automatic climate control

"On a long distance winter trip the temperature in the car interior greatly acceded the chosen temperature setting."

Timothy B., NY (2018 Chevrolet Impala Premier 3.6-L V6)
Evaporator

"400 miles outside of the 36,000 mile bumper-to-bumper warranty, the evaporator core shot craps. First dealer and a second mechanic shop confirmed that the entire core needed replacing. Expected to be about $1,700 for repairs."

Anonymous, MO (2018 Chevrolet Impala LT 3.6-L V6)

"The A/C did not work in the spring of 2019. Took the vehicle to the dealer and they indicated the evaporator had failed due to new refrigerant that was being used. It was repaired under warranty"

Raymond H., SC (2018 Chevrolet Impala Premier 3.6-L V6)

"A/C stopped cooling"

Patrick M., FL (2018 Chevrolet Impala Premier 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"randomly does not detect iPod. once engine is shutdown iPod plays only one song upon restart, then stops playing. Have to drag the cursor back to the beginning of the song to get it to play continuously to the next song. the music skips on songs in the Impala that do not skip while playing the same songs from the iPod in the Mustang."

Patrick M., FL (2018 Chevrolet Impala Premier 3.6-L V6)
In-dash navigation system (GPS)

"Maps were more than 3 years out of date. Then GM is trying to charge over $ 150 to get a map update."

Robert B., MI (2018 Chevrolet Impala Premier 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"left tail light filled with water because the seal was bad. replacement under warranty."

Kenneth M., IL (2018 Chevrolet Impala LT 3.6-L V6)
Interior lights

"Two episodes, about a year apart: all dash lights go off, then come on, then go off again. This over a period of an hour perhaps the last time. First time, several days. In shop each time &, of course, that didn't happen for them. Thus, I do not trust it for a long trip--the reason I bought it."

Anonymous, CA (2018 Chevrolet Impala)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine knock or ping

"Car was supposed to be flex fuel efficient. Well it is not did not run well hesitated slowed down because fuel was contaminated according to dealership. Tod to stop using flex fuel. Same with 2008 Suburban."

Edward C., WI (2018 Chevrolet Impala Premier 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"When passenger sitting in front passenger seat & when car driven over bumps, airbag warning light kept coming on. No problem if no one sitting in front passenger seat."

Donna A., MI (2018 Chevrolet Impala LT 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Right front fascia mounting bracket retaining tabs were weak. The bracket was replaced under warranty. No more problems since."

R B., SC (2018 Chevrolet Impala Premier 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Occasionally the six speed transmission shifts abruptly between second and third gear during heavy traffic situations."

Jim P., CA (2018 Chevrolet Impala LT 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Aug 30 2018
A reduction of braking performance can increase the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
What should you do:
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V576000
Potential Number of Units Affected: 210628
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