2011 Chevrolet Silverado 2500HD Reviews, Ratings, Prices - Consumer Reports
We found this version of the Silverado 2500 to be the best choice of the three heavy-duty trucks available on the market during this period. Payload and towing capacity are impressive, yet braking and handling capabilities come close to matching those of the half-ton version of the truck, a combination of performance attributes its rivals couldn't match.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
NA
2011
2012
NA
2013
2014
NA
2015
2016
2017
2018
2019
2020
2021
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
NA
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. ESC available from 2009, standard from 2011. Side and head protection air bags available from 2011.
Road Test

We found this version of the Silverado 2500 to be the best choice of the three heavy-duty trucks available on the market during this period. Payload and towing capacity are impressive, yet braking and handling capabilities come close to matching those of the half-ton version of the truck, a combination of performance attributes its rivals couldn't match. The Duramax V8 turbocharged diesel engine and Allison transmission provide an effortless and fairly smooth powertrain, while returning 14 mpg overall. The cabin has decent room and is nicely finished in LTZ trim, but the crew cab's rear seat could be more spacious. Further, ride quality is very stiff and cabin noise is dominated by diesel clatter. Handling is not agile, but does demonstrate a modicum of responsiveness. Test results also apply to the GMC Sierra 2500.

Seating
3 front, 3 rear
Drive Wheels
4WD, Rear
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
extended cab
regular cab
crew cab
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 6-liter V8 (360 hp)
  • 6.6-liter V8 turbodiesel (397 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Chevrolet Silverado 2500HD owners. The owner comments describe problems respondents experienced with this vehicle.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"DEF system"

Walt F., NJ (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"Check engine light activated. Indicated EGR valve needed to be replaced."

Anonymous, WY (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Wouldn’t pass smog check"

Robert C., CA (2011 Chevrolet Silverado 2500HD LT 6.0-L V8)

"Check engine light came on"

Anonymous, WA (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Ongoing issues with the diesel particulate and diesel exhaust fluid system. I am about to bring the truck to the dealer in two days for the same diesel emission sensor problem for the 4th time in the past 2 years"

David T., NY (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"DEF tank sensors and CAD injector"

Anonymous, CA (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"Heater in DEF tank failed. Fix under warranty"

Anonymous, OR (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"The diesel exhaust fluid injector failed. Device was replaced by dealer under extended warranty. My cost was $107.85 for the deductible"

Gerald W., UT (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"DEF injections system failed at 86000 miles. Dealer replaced system related components under an extended warranty program provided by Chevy because of known problems with parts"

Michael P., WY (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"On four different occasions, the failure of sensors in the DEF/exhaust system caused a power restriction of the engine"

Gary H., MT (2011 Chevrolet Silverado 2500HD 6.6-L V8 diesel)

"The diesel exhaust fluid system failed a number of times and had to be taken into the dealership for warranty repair"

Jay B., NE (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Needed to be replaced"

Stan L., AB (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Diesel Exhaust fluid injection system started acting up"

Anonymous, WY (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"DEF reservoir had to be replaced"

Anonymous, CA (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Diesel exhaust fluid sensors stopped working which caused other problems to start happening. My truck was speed-restricted while I was 300 miles away from home. I had to use the closest dealer who charged me an excessive amount of money for a couple of parts which I researched later to be not so expensive. This is the second time this vehicle has had the same issue."

Anonymous, FL (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"This was the first model year that the DEF was included. Problems from the beginning. Luckily warranty covered and now there is a GM program that it also covering them. None the less it results is downtime and use of the vehicle you paid for. That being said, many of my friends with this and other diesels reported similar problems. Hopefully they get this federal mandate garbage right in the future."

Anonymous, NY (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"EGR needed to be replaced. Factory recall only include one ton. My 3/4 ton has same motor and is manufactured in the same facility but was not part of recall. Didn't make since."

Anonymous, CA (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"The diesel exhaust fluid heater and pump failed, putting the vehicle in limp mode limiting the vehicle speed and distance that can be driven until fixed."

Anonymous, NH (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)
Fuel injection system

"Fuel injector failed, fixed under warranty"

Anonymous, OR (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)
Sensors (includes O2 or oxygen sensor)

"Engine code, limited to 55 mph on restart. DEF tank had to be replaced"

Larry M., TN (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"the DEF level sensor was faltyy, repaired under warrenty"

Judith R., AB (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Software glitches with the emissions system has put the vehicle into limp mode 3 times with erroneous sensor data interpretation."

Anonymous, CA (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"had to have two sensors replaced"

Anonymous, NJ (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"Had to replace both sensors for error codes"

Anonymous, TN (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"received warning the DEF was "old and not effective." Turned out to be NOX sensors 1 & 2 were bad"

Marv S., CA (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"The O2 sensor was a symptom related to the diesel exhaust fluid system failure"

Jay B., NE (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"temp sensor in def fuel tank"

Anonymous, OK (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"check engine light came on performance sluggish when cold return to normal once at operation temperature. Had mechanical plug in to the ECM and revealed two failed O2 sensors. Scheduled replacement"

Anonymous, CT (2011 Chevrolet Silverado 2500HD LT 6.0-L V8)

"DEF sensor has had to be replaced a couple of times."

Anonymous, CA (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Right front axle seal had to be replaced because it was leaking."

Marvin S., CA (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)
Electrical failure

"Trans control module failure and not covered by warranty"

Anonymous, CA (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)
Stability control (ESC)

"Related to same computer failure previously described"

James H., TX (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)
Transfer case

"There was a noise when accelerating, a transmission shop diagnosed it as the transfer case. He said it is an issue with these trucks. It was quieter after the repair."

Anonymous, MB (2011 Chevrolet Silverado 2500HD LT 6.0-L V8)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Cyclops light above can filled with water and had to be replaced"

Anonymous, (2011 Chevrolet Silverado 2500HD Unsure 6.0-L V8)
Headlights

"Head lights go out more than expected"

Anonymous, (2011 Chevrolet Silverado 2500HD Unsure 6.0-L V8)
Keyless entry

"When I turn truck off and exit it I can't always lock it up with remote. After leaving it set a few minutes it works fine"

Rex M., PA (2011 Chevrolet Silverado 2500HD LT 6.0-L V8)
Warning lights

"Kept coming on even after it was supposedly "fixed""

Anonymous, NC (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission computer

"About in December 2016 the transmission suddenly went in to Limp mode. It took two trip to dealer to get it fixed right and one more trip to get sensor on front axle fixed"

Anonymous, UT (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Control module ( computer) failed and was replaced. Would not shift , remained in one gear. Selector on steering wheel malfunctioned as a result"

James H., TX (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"Transmission computer failed and truck went into a reduced speed mode that still allowed me to drive to a dealer. Replacement was quick, but expensive over $900."

Anonymous, WA (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)
Transmission sensor or solenoid

"Solenoid on transmission had to be replaced"

Anonymous, AR (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Paint peel on front of hood and now around rear wheel wells."

Anonymous, NY (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)
Rust

"The box side panels started rust. The dealer contacted CHEVROLET and got them to pay half to replace them."

Anonymous, IA (2011 Chevrolet Silverado 2500HD LT 6.0-L V8)

"Rust spot on roof"

Anonymous, VA (2011 Chevrolet Silverado 2500HD LT 6.0-L V8)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"Failed requiring replacement."

Dan F., ID (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

"The problem was actually the EGR valve, but that wasn't an option. It had to be replaced. Catalytic converter was the closest choice out of the options you presented."

Anonymous, MO (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)
Other/unsure

"In 2016 received notice about the defective Takata airbag activators that can explode and injure or kill the occupants of the cab. To date GM has refused to provide replacement sensors so I have used the glovebox switch to deactivate the passenger airbag on the truck and have stopped using it unless driving alone."

Anonymous, CA (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"One of the brake caliper dual pistons stop working on both sides of the front axle."

Anonymous, FL (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)
Premature brake wear

"Used aftermarket calipers, 13 months later one was seized."

Anonymous, MB (2011 Chevrolet Silverado 2500HD LT 6.0-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Wind noise

"Seals leak air only not water. This started after the first year and is not covered under any warranty"

Donald G., MD (2011 Chevrolet Silverado 2500HD LTZ 6.0-L V8)

"this is and has had wind noise since it was new, so bad at times depending on outside wind direction, you cannot hear anyone in the back seat talking, door seals seem to be good not breaks or cracks"

Charles G., ND (2011 Chevrolet Silverado 2500HD LT 6.0-L V8)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Turbo or supercharger

"Turbo failure resulted in power restriction"

Gary H., MT (2011 Chevrolet Silverado 2500HD 6.6-L V8 diesel)

"This is the THIRD turbocharger to be installed on this vehicle."

Marvin S., CA (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Spark plugs or wires failure

"I have had 2 glow plugs go bad"

Scott N., AZ (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"#5 glow plug went bad. Operated without a problem until replaced."

Anonymous, NY (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"The lower pan gasket leaks a small amount of oil. Next oil change it will be repaired. This gasket was replaced once before when the vehicle has approx 12000 miles on it. It was covered by warranty.."

Gerald W., UT (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

"Oil pan gaskets failed. Very difficult to replace on a Diesel engine and cost over $1000"

Anonymous, TN (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"It just went out"

Anonymous, TX (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Cooling fan

"Received an engine warning light. Turned out the turbo vein needed to be cleaned and lubed and the fan clutch assembly was replaced"

Marv S., CA (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering pumps and hoses

"power steering pump bearing became worn and made a loud noise, it was cheaper and easier to replace the pump than to rebuild and install a new bearing"

Anonymous, CT (2011 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"Plug in for MP3 player does not work!"

Anonymous, NV (2011 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Change Vehicle