This Texas-size wagon becomes your home-on-wheels on a long cross country trip. Ride, handling and braking are much improved over its truck-like predecessor. The Suburban seats eight comfortably with room for their luggage. Parking is still awkward and fuel economy is not great.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags standard 2000-2002, available 2006, standard from 2010. ESC available from 2003, standard from 2006. Head protection air bags available in 2007, standard from 2008.
Road Test

This Texas-size wagon becomes your home-on-wheels on a long cross country trip. Ride, handling and braking are much improved over its truck-like predecessor. The Suburban seats eight comfortably with room for their luggage. Parking is still awkward and fuel economy is not great.

Seating
3 front, 3 rear, 3 third
Drive Wheels
4WD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 4-speed Automatic
Engines Available
  • 5.3-liter V8 (285 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2002 Chevrolet Suburban owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“AND module had to be replaced”

Anonymous, CA (2002 Chevrolet Suburban LT 5.2-L V8)

“The ABS sensor was failed, causing the brakes to pulsate when driving slowly and braking. The Chevrolet dealer was unable to proper diagnose and repair the problem”

Anonymous, WA (2002 Chevrolet Suburban LT 5.2-L V8)

“Both ABS and Brake light icons on information center. Took to shop and code read ABS. Replaced with re manufactured unit for $550 vs $1400 new”

Tom R., CA (2002 Chevrolet Suburban LT 5.2-L V8)

“Three ABS computer solder joints failed and had to berepaired”

Anonymous, GA (2002 Chevrolet Suburban Unsure 5.2-L V8)

“ABS brake pump failure. Simple to fix but too expensive. Pulled the fuse to stop it running down the battery and now drive without it”

Anonymous, TN (2002 Chevrolet Suburban LT 5.2-L V8)

“I've replaced the parking brake on this vehicle 4 times. Buried in the manual, you are told to regularly use the brake to avoid issues. Seems a ridiculous requirement for a vehicle that cost almost $40k in 2002. We just don't use is enough and it”

Kevin B., MA (2002 Chevrolet Suburban LT 5.2-L V8)

“Parking brake completely failed, causing continuous squeaking. Required removal of the axle to repair. Very expensive”

Mike P., CA (2002 Chevrolet Suburban LS 5.2-L V8)

“for this vehicle, third party parts store listed 2 rotors, regular and heavy duty.I had installed regular version. Chevrolet dealer sees regular version as not meeting thickness specs and will recommend replacement! Which is wrong, third party or de”

Joey V., TN (2002 Chevrolet Suburban LT 5.2-L V8)
Premature brake wear

“rear brake housing assembly was completely rusted and required replacement”

Anonymous, CO (2002 Chevrolet Suburban LS 5.2-L V8)

“Rusted/rotted steel brake lines”

Anonymous, ON (2002 Chevrolet Suburban LS 5.2-L V8)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“The compressor clutch was repaired last year. This May 2017 the system lost all its refrigerant. Will be repaired very soon”

Anonymous, CO (2002 Chevrolet Suburban Unsure 5.2-L V8)

“went out went to reccomended shop who over filled it. had to have chev replace it $1200.00”

Wm G., MN (2002 Chevrolet Suburban LT 5.2-L V8)

“air conditioner failure”

Anonymous, FL (2002 Chevrolet Suburban LT 5.2-L V8)

“only blows hot air”

Anonymous, TX (2002 Chevrolet Suburban LT 5.2-L V8)
Blower (fan) motor

“Difficult to get at to replace”

Anonymous, MN (2002 Chevrolet Suburban LS 5.2-L V8)

“a part needed to be replaced”

Anonymous, LA (2002 Chevrolet Suburban LS 5.2-L V8)

“Water pump gasket leaked, had to replace gasket and water pump”

Scott K., CA (2002 Chevrolet Suburban LT 5.2-L V8)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

“I replaced the ball joints with replacement parts off of eBay and had to replace those with in less that six months”

Anonymous, AZ (2002 Chevrolet Suburban LT 5.2-L V8)

“Sadly you did not have a line for real issue with vehicle- Brakes- brakes lines corroded and gave out on a trip and worst of all ENTIRE FRAME has rusted out so badly the vehicle will have to be junked was told it is now a COMMON Issue with them”

Anonymous, NH (2002 Chevrolet Suburban Unsure 5.2-L V8)

“needed to replace for approx $3500.00”

Anonymous, WA (2002 Chevrolet Suburban Unsure 5.2-L V8)

“lubrication in the steering column has leaked. Column makes clunking noises when turning and going over small bump. Dealer said it is noise only, not functional. If noise does not bother it is not critical to replace. It cannot be lubricated”

K W., LA (2002 Chevrolet Suburban LT 5.2-L V8)

“Had to replace the steering box twice. 1st time we used a part from a salvage yard, it failed in 2 months. Put in a new steering box and power steering pump. Over $2000 in repairs. However over the 12 years of ownership the repairs have been few and”

Michael K., FL (2002 Chevrolet Suburban LT 5.2-L V8)
Tire wear is uneven

“Tires were wearing because front end needed work. but at 340,000 I am not dissapointed”

Anonymous, MN (2002 Chevrolet Suburban LS 5.2-L V8)
Wheel bearings

“Unable to change just the bearings, have to replace whole hub assembly unit”

Tonya H., TX (2002 Chevrolet Suburban Unsure 5.2-L V8)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

“Paint peeling flaking all over the car. especially on the roof, gas cap area. Bad enough that had to have re-painted”

Anonymous, CA (2002 Chevrolet Suburban LS 5.2-L V8)

“the paint is fading and cracking on the fender skirts”

Anonymous, LA (2002 Chevrolet Suburban LS 5.2-L V8)
Rust

“Rust (from with-in) around rear wheels”

Anonymous, IA (2002 Chevrolet Suburban LT 5.2-L V8)

“Rust is under both back doors running boards. To the point there are holes in it”

Patricia G., IL (2002 Chevrolet Suburban LT 5.2-L V8)
Loose exterior trim or moldings

“Body Side Molding came loose..Replced it with new molding and double sided tape”

George D., SC (2002 Chevrolet Suburban LT 5.2-L V8)
Loose interior trim or moldings

“handle for folding passenger seat stripped out”

Anonymous, AL (2002 Chevrolet Suburban Unsure 5.2-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“Fuel pump failed 16 months after being replaced. Repaired under mechanic's warranty”

Mike P., CA (2002 Chevrolet Suburban LS 5.2-L V8)

“At 120,000 miles fuel pump quit. Unfortunately pump is inside the gas tank. $1100 to replace”

Tom R., CA (2002 Chevrolet Suburban LT 5.2-L V8)

“Fuel pump failed and required replacement”

Anonymous, CO (2002 Chevrolet Suburban LS 5.2-L V8)

“Needed to replace fuel pump in a 13 year old vehicle”

Anonymous, CA (2002 Chevrolet Suburban LT 5.2-L V8)

“Frequent stalling at highway speeds”

Anonymous, ON (2002 Chevrolet Suburban LS 5.2-L V8)

“pump failed, had to replace”

Anonymous, MO (2002 Chevrolet Suburban LT 5.2-L V8)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

“Seal on oil pan leaked a lot and the rear main seal leaked”

Anonymous, AZ (2002 Chevrolet Suburban LT 5.2-L V8)

“When oil is changed the mechanic on many occasions comment how difficult it is to get the plug properly thread”

Angela S., CO (2002 Chevrolet Suburban LS 5.2-L V8)

“rear mean seal replaced. Another leak started after that work was done. The dealer didn't charge us for his time on the second leak and the total bill still came to $1500”

Scott H., WA (2002 Chevrolet Suburban Unsure 5.2-L V8)
Difficult to fill up gas tank

“Problem since new. Gas pump will not stay in locked position and shuts off. Must fill by hand very slowly. Dealer claims nothing wrong”

Anonymous, NJ (2002 Chevrolet Suburban LT 5.2-L V8)
Engine knock or ping

“Engine knock was the starting problem. Turned out to be broken bolts on the manifold. May need rebuild or replacement if mechanic can't drill out the bolts and replace - caused by bolts being made of a different medal than the engine”

Ben D., OH (2002 Chevrolet Suburban LS 5.2-L V8)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“Replace transmission. Replace rear main seal”

Mike P., CA (2002 Chevrolet Suburban Unsure 5.2-L V8)

“REBUILT TRANS AT 235000 MILES”

Anonymous, OH (2002 Chevrolet Suburban LT 5.2-L V8)

“The car stopped accelerating and would only go in reverse”

Anonymous, NE (2002 Chevrolet Suburban LT 5.2-L V8)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Remote engine starter

“The Dealership never provided me a remote engine starter. I just got a key to cut on the car”

Anonymous, NC (2002 Chevrolet Suburban Unsure 5.2-L V8)
Exterior lights (other than headlights)

“Lens fail out and I recovered it I was told it could not be glued. I should of done it myself. Would of saved me a few dollars”

E H., NC (2002 Chevrolet Suburban LT 5.2-L V8)
Warning lights

“Service lights alerting me of service, 4WD, Breaks, etc”

Anonymous, NC (2002 Chevrolet Suburban LS 5.2-L V8)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Mirrors

“Had to replace driver mirror due to auto dimming going bad”

Anonymous, AL (2002 Chevrolet Suburban Unsure 5.2-L V8)
Tailgate, hatch or trunk

“the back door open light triggers if you use the fan at high speed. It creates a pressurized cabin. We have to crack a window to prevent this”

Anonymous, IL (2002 Chevrolet Suburban LS 5.2-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

“Water appears on the driver side floor. Unable to detech where it is coming from”

Patricia G., IL (2002 Chevrolet Suburban LT 5.2-L V8)

“clicking sound in steering assembly when turning. It is due to the steering knuckle going bad, which I had to replace in my Tahoe a few years ago also”

Scott K., CA (2002 Chevrolet Suburban LT 5.2-L V8)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

“RPM sensor intermittent failure. Engine shuts off while driving (no power steering or brakes, very dangerous). Problem known and GM did a recall but I was told that my engine was not in the serial # range. Paid $400 for repair”

Anonymous, NJ (2002 Chevrolet Suburban LT 5.2-L V8)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

“Replace rear outer axle bearings, seals”

Mike P., CA (2002 Chevrolet Suburban Unsure 5.2-L V8)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Radio

“There is no Radio”

Anonymous, NC (2002 Chevrolet Suburban Unsure 5.2-L V8)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

“Cylinder head developed cracks which allow anti freeze to mix with oil in crankcase. TSB indicates defective part from factory, but dealer will not cover repair due to vehicle mileage and age”

Anonymous, VA (2002 Chevrolet Suburban LT 5.2-L V8)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

“repaired inexpensive and fast. no lingering problems. Great wagon”

Sheldon S., BC (2002 Chevrolet Suburban Unsure 5.2-L V8)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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