Product Reviews

Welcome to Consumer Reports.

We’re so glad to have you as a member. You now have access to benefits that can help you choose right, be safe and stay informed.
The Suburban is a huge, old-fashioned, truck-based SUV; the quintessential family truckster for large families who live beyond the suburbs. What sets it apart from other SUVs is that it provides three rows of seats -- for carrying up to seven, eight, or even nine people -- yet still retains generous cargo space, along with a hefty towing capacity.
Alerts
There are 8 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags standard 2000-2002, available 2006, standard from 2010. ESC available from 2003, standard from 2006. Head protection air bags available in 2007, standard from 2008.
Road Test

The Suburban is a huge, old-fashioned, truck-based SUV; the quintessential family truckster for large families who live beyond the suburbs. What sets it apart from other SUVs is that it provides three rows of seats -- for carrying up to seven, eight, or even nine people -- yet still retains generous cargo space, along with a hefty towing capacity. Add a luxurious and quiet interior to the added traction of four-wheel drive and you get a uniquely capable vehicle.

Based on the frame of the full-sized Chevrolet Silverado pickup, the Suburban -- and its GMC Yukon XL twin -- was one of the last few SUVs with real truck capabilities in a world where nearly every other SUV had adopted carlike unit-body structures. Despite the Suburban's major updates for 2015, it still delivered a relatively truck-like driving experience and fuel economy, when compared to better handling car-based SUVs. Then again, none of those "crossovers" can match the Suburban's particular combination of talents.

Seating
3 front, 3 rear, 3 third
Drive Wheels
4WD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 5.3-liter V8 (355 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Chevrolet Suburban owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

“When I received my new vehicle I discovered it pulled to the right. It was because of road crown or tires”

Dean P., MI (2015 Chevrolet Suburban LT 5.3-L V8)
Steering linkage (includes rack and pinion)

“The steering wheel is sometimes hard to turn. The wheel/linkage sometimes emits a grinding or growling sound when turned”

Anonymous, TX (2015 Chevrolet Suburban LTZ 5.3-L V8)

“Noise and minor binding (did not prevent full steering authority) when turning steering wheel. Dealership evaluated and determined it was due to an active recall issue. Repaired and returned at no cost to us”

Anonymous, MI (2015 Chevrolet Suburban LTZ 5.3-L V8)
Electronic or air suspension

“The problem still hasn't been solved by the dealership”

Anonymous, TX (2015 Chevrolet Suburban LTZ 5.3-L V8)

“Had to replace the front shocks at 54000 miles”

Anonymous, CO (2015 Chevrolet Suburban LTZ 5.3-L V8)

“Every person that has a newer suburban or Yukon has had suspension problems in the front”

Ron P., LA (2015 Chevrolet Suburban LTZ 5.3-L V8)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“black plastic panels on doors come loose. Catch air and make noise while you drive. Have had ALL of them replaced twice. Known issue and flaw w/ 2015 along with no functional 2nd row cup holder. Water bottles, coffee, gatorades, won't stay in = spill”

Erik O., TX (2015 Chevrolet Suburban LTZ 5.3-L V8)

“Roof rack trim broke”

Christopher O., SC (2015 Chevrolet Suburban LT 5.3-L V8)

“The appliques around doors are coming detached. They flap when driving and make excessive noise. There are 6 appliques and the Chevrolet dealer wants $200 each to repair. Duct tape is working for the time being”

Frank P., MD (2015 Chevrolet Suburban LT 5.3-L V8)

“Door trim pieces falling off. Chevrolet needs to recall and fix these. Happens on all of the”

Anonymous, TX (2015 Chevrolet Suburban LT 5.3-L V8)

“The seatbelt moldings in the ceiling fell out almost immediately and do not stay in place when pushed back in”

Anonymous, ME (2015 Chevrolet Suburban LT 5.3-L V8)
Paint (fading, chalking, cracking, or peeling)

“Painting mistake on top edge of door, rough. Small area (3"), but we paid $1,000 for this higher end paint option and I would expect zero defects”

Greg L., KY (2015 Chevrolet Suburban LTZ 5.3-L V8)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

“Needed new GPS. antenna”

Anonymous, IL (2015 Chevrolet Suburban LT 5.3-L V8)

“Was not getting transmission through antena to allow navigation to receive signal”

Anonymous, CT (2015 Chevrolet Suburban LTZ 5.3-L V8)

“Nav and telephone does not work. This is Onstar's problem”

Anonymous, ON (2015 Chevrolet Suburban LTZ 5.3-L V8)
Radio

“The radio and bluetooth audio occassionally will not produce sound. I have to turn the engine off and restart to get it to work”

Anonymous, TX (2015 Chevrolet Suburban LT 5.3-L V8)
Rear entertainment system (e.g., DVD player, rear screen)

“Would not play movies, constantly had to eject and re insert DVD/ bluray for it to recognize there was a disc inserted, after about the twentieth time sometimes even more it would work or not at all”

Darren M., FL (2015 Chevrolet Suburban LTZ 5.3-L V8)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“$1,500 repair and they are running out of stock at supply warehouses. It would lead me to beleave it's a large issue”

Ron P., LA (2015 Chevrolet Suburban LTZ 5.3-L V8)

“There was a leak that had to be repaired by replacing the compressor”

Anonymous, NC (2015 Chevrolet Suburban LS 5.3-L V8)

“Condenser failed around 80,000 miles. Replacement condenser installed by independent repair shop failed. Chevy dealer had no replacements”

Peter F., VA (2015 Chevrolet Suburban LT 5.3-L V8)

“Dealer could not locate the replacement condenser for over a month. GM had the part on back order. It appears that the part is no longer used in the Suburbans currently being manufactured. Appears to be a faulty part on many Suburbans. Perhaps a recall is needed”

Anonymous, VA (2015 Chevrolet Suburban LTZ 5.3-L V8)
Refrigerant leaks

“Associated with replacing the compressor”

Anonymous, NC (2015 Chevrolet Suburban LS 5.3-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

“Sun roof leaked during first rain”

Anonymous, CA (2015 Chevrolet Suburban LTZ 5.3-L V8)

“Moisture leaked into front headlight lens”

Anonymous, VA (2015 Chevrolet Suburban LT 5.3-L V8)

“Sunroof leaked after 2 years. Unacceptable!!!!”

Anonymous, VA (2015 Chevrolet Suburban LTZ 5.3-L V8)
Wind noise

“Squeaks over rough road, crossbars have "whistled" since day one, been replaced, but not fixed”

Pat D., NY (2015 Chevrolet Suburban LTZ 5.3-L V8)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Transfer case

“Transfer case was in neutral for towing and would not shift back into gear”

Anonymous, CO (2015 Chevrolet Suburban LTZ 5.3-L V8)

“Computer required re-setting. It would not transfer out of 2 wheel drive. It was a simple software fix covered by warranty but had to be done at the dealer”

Anonymous, MI (2015 Chevrolet Suburban LS 5.3-L V8)
Differential

“Positraction clutches wore out. Rear axle replaced under warranty”

Carl H., WV (2015 Chevrolet Suburban LTZ 5.3-L V8)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Mirrors

“the power folding mirrors are scratching the paint just below the bracket”

Dean P., MI (2015 Chevrolet Suburban LT 5.3-L V8)
Tailgate, hatch or trunk

“The automatic remotely opening tailgate rubs at the top when opening it, so it automatically stops and closes again having to be manually forced open while damaging the paint on the edge where it rubs loudly”

Darren M., FL (2015 Chevrolet Suburban LTZ 5.3-L V8)

“The electric tailgate will close without warning, without anyone touching any controls. The tailgate gears have started mankind horrible grinding noise. We're NOT impressed with the quality control of this vehicle!”

John W., IN (2015 Chevrolet Suburban LTZ 5.3-L V8)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“Transmission started to fail 1,000 miles after factory power train warranty expired. GM does not recommend any transmission service in the maintenance schedule. I followed the manufacturers recommended maintenance”

Peter F., VA (2015 Chevrolet Suburban LT 5.3-L V8)

“Transmission failed completely and was rebuilt by Chevy dealer 100% under warranty”

Anonymous, NY (2015 Chevrolet Suburban LT 5.3-L V8)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine mounts

“when the engine is V4 mode yo get a steady vibration. The mechanics were told by Chevrilet that it was the engine mounts but the problem is still there. I have driven several 2015 surburan and tahoes and they all have the same problem”

Anonymous, AR (2015 Chevrolet Suburban LTZ 5.3-L V8)
Fuel leaks

“fuel leak from fuel injector”

Dennis M., TX (2015 Chevrolet Suburban LTZ 5.3-L V8)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

“safety alert drivers seat does not vibrate I have had the car into the dealers service 4 times still not working”

P W., IL (2015 Chevrolet Suburban LTZ 5.3-L V8)

“Do not work reliably. Frustrating as they are really needed to charge phones, ipads etc on trips”

Anonymous, ME (2015 Chevrolet Suburban LT 5.3-L V8)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“Had a bad injector and had to take it back less than 24 hours after purchasing. They repaired it but car idles really rough and loud. Have taken it in several times but can't seem to figure it out”

Anonymous, TX (2015 Chevrolet Suburban LTZ 5.3-L V8)
Fuel pump

“Vehicle was running rough. In repair shop over five weeks. Almost stalled, vibrating, etc. Possible rockers, but clearly problem with design. Issued repair bulletins”

Anonymous, CA (2015 Chevrolet Suburban LTZ 5.3-L V8)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission computer

“a couple times the transmission locked into 4-wheel drive when the "auto" position on the selector was used; required the dealer to reset something in computer; recently a recall on this problem was done that involved some re-programming in the compu”

Anonymous, MI (2015 Chevrolet Suburban LTZ 5.3-L V8)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Change Vehicle