General Motors might not build minivans anymore, but that doesn't mean it’s out of the big family-vehicle market, as the Chevrolet Traverse demonstrates. Test results for our Traverse test vehicle also apply to the GMC Acadia, which differs only in styling details. Very spacious inside, Traverse comfortably seats up to eight adults while leaving some cargo space behind the third row.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2013 Chevrolet Traverse has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Chevrolet Traverse owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Does work properly if it -13 degrees C. The camera will be clear of any ice. It just stops to work. It will start again when the climate is warmer"

Anonymous, ON (2013 Chevrolet Traverse LTZ 3.6-L V6)

"Since purchase backup sensors go off randomly when nothing is there - completely unreliable. multiple dealerships fail to find the problem over the past years, one finally claimed to have found it AFTER warranty expired, hundreds of dollars later it is still going on. Audible beeping as if collision imminent, and flashing warning signals on backup camera"

Anonymous, CA (2013 Chevrolet Traverse 3.6-L V6)
Display screen difficult to see

"Not able to see the speedometer, what gear i am in, how much fuel i have. Very frustrating, unable to do much night driving"

Anonymous, ON (2013 Chevrolet Traverse LTZ 3.6-L V6)
Display screen freezes up

"If my phone is attached to the charger in the car's dashboard USP port, and I turn off the car without removing phone from charger, the whole system freezes up. Per GM customer support. I must stop the the car, shut it off, and wait a few minutes. Th"

Anonymous, MS (2013 Chevrolet Traverse LTZ 3.6-L V6)

"All the problems with the electronics are related to the smart phone being plugged into the USP port when car shut off"

Anonymous, WY (2013 Chevrolet Traverse LTZ 3.6-L V6)
Display screen goes blank

"Random times, loud pop like gunshot through all the speakers in the car startling everyone inside, and entire entertainment/display/gps/radio/electrical system shuts off/powers down/reboots. Dealerships always claim there is no record of events and can not reproduce"

Anonymous, CA (2013 Chevrolet Traverse 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Unit will switch from thumb drive to radio or CD by itself. Smart phones often will not pair"

Wayne W., WA (2013 Chevrolet Traverse LT 3.6-L V6)

"my MP3 player would not come on without repeatedly plugging the power cord in and out."

Ronald V., NJ (2013 Chevrolet Traverse LTZ 3.6-L V6)

"I-pod does not always come on when starting the car. I have to plug it in and out multiple times to play"

Ronald V., NJ (2013 Chevrolet Traverse LTZ 3.6-L V6)
In-dash navigation system (GPS)

"The GPS would anticipate what i was trying to enter erroneously.Eg; Trying to enter Manalapan and the GPS constantly coming up with Manasquan."

Ronald V., NJ (2013 Chevrolet Traverse LTZ 3.6-L V6)

"Extremely difficult to use so I just use my portable TomTom. The car GPS is a piece of junk! I hate it! The radio changes stations every time I adjust the volume so I have to retune to go back to the station I was listening to. A piece of worthle"

H S., CO (2013 Chevrolet Traverse LTZ 3.6-L V6)

"stopped working"

M B., AR (2013 Chevrolet Traverse LT 3.6-L V6)

"No updates to the In-dash navigation system (GPS) since purchasing the vehicle in March 2013, which makes the system unreliable/unusable and necessitates reliance on an after-market Garmin GPS system"

Douglas F., CA (2013 Chevrolet Traverse LTZ 3.6-L V6)
Phone pairing (e.g., Bluetooth)

"Couldn’t pair so when I went for a service I asked it they could pair it. But the representative couldn’t do it. She had to get their expert who couldn’t do it. Finally they had to replace the whole screen. Fortunately it was part of my extended warranty otherwise I would have been out over $800"

Anonymous, NJ (2013 Chevrolet Traverse LT 3.6-L V6)

"Would not always recognize of or the other of our phones. Simple reprograming solved the issue plus installed a few new updates"

Wayne W., WA (2013 Chevrolet Traverse LTZ 3.6-L V6)

"If phone is plugged into USP port on dash when car is turned off, when the car is turned on the whole system will be frozen up and will not rest until car is shut off, door opened and closed and at least 10 minutes have transpired. Sometimes not even this will work, and the car will have to be turned off for a longer period"

Anonymous, WY (2013 Chevrolet Traverse LTZ 3.6-L V6)
Radio

"The radio volume cannot be changed without the radio ALWAYS changing stations.by itself. GM must be trying to drive it's buyers insane. Guess I was crazy to buy a $53000 vehicle without checking the radio & GPS. Other parts of the car have worked"

H S., CO (2013 Chevrolet Traverse LTZ 3.6-L V6)
Rear entertainment system (e.g., DVD player, rear screen)

"Rear screen was defective and was replaced under warranty"

John Y., WI (2013 Chevrolet Traverse LT 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"have had to recharge the A/C for the past three years. The technician cannot find a leak."

Anonymous, ID (2013 Chevrolet Traverse LT 3.6-L V6)

"Failed and had to be replaced"

Anonymous, OH (2013 Chevrolet Traverse 3.6-L V6)

"went out and had to be replaced"

Anonymous, AR (2013 Chevrolet Traverse LTZ 3.6-L V6)

"The air conditioning failed about 5 months ago. I was just out of Warrentee, but GM made it good anyway. I was very pleased"

Lucy H., TX (2013 Chevrolet Traverse LT 3.6-L V6)

"A/C not working a year ago - diagnostic inconclusive so dealer topped up freon. Advised not covered by warranty as past 60000 km and no positives on diagnostic although still within 3 years of purchase. A/C Worked thru summer and fall not used in winter. This spring A/C not working again - $1700.00 to repair as no longer covered by warranty. Diagnostic confirmed compressor problem. I had to negotiate hard with the dealer to reduce the bill to $1200.00. As a consumer when I purchase a brand new"

Anonymous, AB (2013 Chevrolet Traverse LTZ 3.6-L V6)
Blower (fan) motor

"The Traverse has two cooling systems that share the coolant. The rear system compressor and blower failed. I could have plugged the front system, but chose to correct the problem."

Harr S., WI (2013 Chevrolet Traverse LT 3.6-L V6)

"blower fan failed and was replaced"

Brian S., MI (2013 Chevrolet Traverse 3.6-L V6)
Evaporator

"Rear evaporator failed (leaked) but wa replaced under an extended warranty at virtually no cost"

Fred F., OH (2013 Chevrolet Traverse LT 3.6-L V6)

"The rear evaporator had copper flakes from the fan motor eat holes in evap. Chevy has a service bulletin on it but has not issued a recall"

Ronald S., MO (2013 Chevrolet Traverse LT 3.6-L V6)

"air conditioner wouldn't cool interior of car, when took to dealer, said evaporator was problem and had noticed it on other traverses too. Half of repair was paid thro warranty"

Anonymous, IL (2013 Chevrolet Traverse LTZ 3.6-L V6)
Refrigerant leaks

"the rear ac refrigerant line leaked. The part cost $844 fand $400 to install"

Anonymous, NJ (2013 Chevrolet Traverse LTZ 3.6-L V6)

"Had trouble finding why the car wouldn't cool properly. Maybe a slow leak. Not convinced it's fixed yet, this summer will tell"

Anonymous, WI (2013 Chevrolet Traverse LTZ 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"Needed to replace at 45000 miles which cost over $1000 - no cause determined"

James M., AZ (2013 Chevrolet Traverse 3.6-L V6)
Power steering leaks

"return hose started to leak."

Anonymous, OR (2013 Chevrolet Traverse LT 3.6-L V6)
Power steering pumps and hoses

"Power steering hose leaked. Replaced it."

Anonymous, OR (2013 Chevrolet Traverse LT 3.6-L V6)

"Replaced at 22K miles"

Michael D., IL (2013 Chevrolet Traverse LTZ 3.6-L V6)

"Power steering failed while driving the car and almost caused an accident"

Anonymous, OH (2013 Chevrolet Traverse 3.6-L V6)

"hoses and power unit were discovered leaking. Got it repaired"

Albert F., ME (2013 Chevrolet Traverse LTZ 3.6-L V6)
Shocks or struts

"Struts began to leak hydraulic fluid."

Anonymous, OR (2013 Chevrolet Traverse LT 3.6-L V6)

"Driver side strutt was replaced 3 years ago. Last 12 months the passenger side needed to be replaced. Leaking fluid."

Anonymous, OR (2013 Chevrolet Traverse LT 3.6-L V6)

"needs repair with estimated cost of $750"

Anonymous, MI (2013 Chevrolet Traverse LS 3.6-L V6)

"At approx. 38k miles, one front strut was totally worn out, and the other was failing...had to replace both, just 2k mi beyond the warranty period"

Joshua B., MO (2013 Chevrolet Traverse LT 3.6-L V6)

"One of The struts were completely out of function. It was replaced and warranty covered it"

Sonia R., PA (2013 Chevrolet Traverse 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Check engine light came on. Dealership diagnosed problem and replaced faulty device. Problem fully resolved"

Anonymous, ID (2013 Chevrolet Traverse LTZ 3.6-L V6)
Fuel pump

"With in the first month the fuel pump failed"

Anonymous, NC (2013 Chevrolet Traverse LT 3.6-L V6)

"High pressure fuel pump failed. Car had to be towed. Local shop said only the Chevrolet dealer 90 miles away had the tools to fix it. Insurance covered both tows, but dealer charged $1,300 for the replacement fuel pump."

Charles S., FL (2013 Chevrolet Traverse LS 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

"The fuel system is pressurized and the fuel level sensor is stuck. When I fill up the pressure is released and I have to pump the gas when restarting, rev the engine until the system is again under pressure, then all is well. At a cost of $500 to fix, I live with this slight inconvenience."

Harr S., WI (2013 Chevrolet Traverse LT 3.6-L V6)

"Check engine light came on intermitingly. Dealership replace sensor. Took several miles of driving until light remained off"

Anonymous, ID (2013 Chevrolet Traverse LTZ 3.6-L V6)

"O2 sensor failed and needed to be replaced"

Anonymous, WA (2013 Chevrolet Traverse LS 3.6-L V6)

"Not sure which sensor went bad but made the check engine light come on and dealership replaced it under warranty"

Anonymous, GA (2013 Chevrolet Traverse LT 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"turn signal - one side quit working"

Anonymous, NY (2013 Chevrolet Traverse LT 3.6-L V6)
Keyless entry

"Has locked me both in and out of vehicle. Able to unlock, but not lock vehicle, sounding panic button instead. Door latch engaged before door was closed so you could not close the door"

Anonymous, MO (2013 Chevrolet Traverse LT 3.6-L V6)
Remote engine starter

"Worthless on fob as you have to be so close to the vehicle to use. I have to use the onstar option"

Anonymous, MO (2013 Chevrolet Traverse LT 3.6-L V6)
Warning lights

"Warning flashers do not work and some of the information I can't pull up on the information system such as miles till next oil change."

Lewis D., MI (2013 Chevrolet Traverse LS 3.6-L V6)
Wiper motor or washer

"The passenger side wiper stooped responding when turning the wipers on, some times it does decide to wake up and work, but most of the times it doesn't, (You bet my wife doesn't like it)"

Eziel M., NY (2013 Chevrolet Traverse LS 3.6-L V6)

"wiper transmission broke twice within 2 months and needed replaced"

Anonymous, PA (2013 Chevrolet Traverse LS 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine knock or ping

"Had to replace O2 sensor"

Anonymous, MN (2013 Chevrolet Traverse LT 3.6-L V6)
Oil leaks

"Major oil leak found by personal mechanic"

Anonymous, NC (2013 Chevrolet Traverse LT 3.6-L V6)

"Dealer, McCarthyMorse Cheverolet found the seal leak and recommended fixing it while it was on warrenty"

Anonymous, KS (2013 Chevrolet Traverse LTZ 3.6-L V6)

"Rear main seal replacement; had to remove engine and transmission to replace; $2000"

Nick S., OH (2013 Chevrolet Traverse LT 3.6-L V6)

"After an oil change from the dealer......oil began to leak...took a couple of visits to dealer to get it fixed"

Robert B., IL (2013 Chevrolet Traverse LT 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Found the storage unit in the rear cargo area very wet. Diagnosed the problem and found that the spare tire lowering unit was leaking. Removed unit, cleaned and resealed. Installed a plug into the lowering unit access hole."

Wayne W., WA (2013 Chevrolet Traverse LT 3.6-L V6)

"Radiator had to be repleaced."

Anonymous, KS (2013 Chevrolet Traverse LT 3.6-L V6)
Squeaks or rattles

"It’s the fan when putting it up it sequels but I was told that my warranty ran out and I’d have to pay for it which would be costly so I can’t put it up high or I’d have to listen to this squeech So it’s still happening"

Anonymous, NJ (2013 Chevrolet Traverse LT 3.6-L V6)

"when the car was stopped, in gear....these was a vibration that made a rumbling sound......dealer found a cable that was vibrating causing the noise....dealer found and moved the cable away from a metal part....problem solved!"

Robert B., IL (2013 Chevrolet Traverse LT 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

"Had to replace a clutch in the rear axel differential"

Tom C., IL (2013 Chevrolet Traverse LT 3.6-L V6)
Electrical failure

"Stopped cooling, elements replaced in rear of vehicle."

Anonymous, AL (2013 Chevrolet Traverse LT 3.6-L V6)

"Car just stopped. Flashed check engine light then completely died. Diagnosed with bad module"

Anonymous, LA (2013 Chevrolet Traverse LTZ 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Crackle, loud, disturbing noise then radio reboot, USB replaying same song whenever accessed. iPhone bluelink problems. eventually fixed, the most effort I have ever put into an issue resolved2 dealers, 3 visits, 7 at the dealer days and the assistan"

Michael B., NC (2013 Chevrolet Traverse LT 3.6-L V6)

"stopped working"

M B., AR (2013 Chevrolet Traverse LT 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Coolers and lines

"Leaking Transmission cooling lines"

Anonymous, MB (2013 Chevrolet Traverse LTZ 3.6-L V6)
Slipping transmission

"The tranny started shuddering during shifts and needs to be rebuilt. I will never buy another car with that transmission! This car looks brand new also. I wrote GM and never even got a response."

Glen D., MI (2013 Chevrolet Traverse LTZ 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

"Seal was bad on master cylinder causing noise when brake pedal was pushed"

Anonymous, KS (2013 Chevrolet Traverse LTZ 3.6-L V6)
Pulsation or vibration

"brakes seemed to lock, vibrate, heat up, and smoke."

Anonymous, WI (2013 Chevrolet Traverse LTZ 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Timing belt or chain

"GM stated it stretchered & it was replaced under warranty"

Anonymous, IL (2013 Chevrolet Traverse LT 3.6-L V6)

"Car spent 6 weeks at shop trying to eliminate noise when stating. Oil not holding pressure so was dry when started. Many things replaced. Belts, actuators, oil pump, etc"

Anonymous, LA (2013 Chevrolet Traverse LTZ 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Both headlight lenses (lexon ?) starting to show signs of delamination. The lenses cost in the neighborhood of $600. The pair were replaced under warranty"

Anonymous, NE (2013 Chevrolet Traverse LT 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"I now have to decide what to do with my Traverse, (which looks brand new & I take care of) since the transmission started shuddering during shifts. I have been told that it will cost me $3,000.00! I will never buy another car that has that transmission!"

Glen D., MI (2013 Chevrolet Traverse LTZ 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"hose coupling disconnected"

T H., ON (2013 Chevrolet Traverse LT 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Poor finish and fit interior plastic parts fall off and scratch easily. Leather is low quality"

Michael D., IL (2013 Chevrolet Traverse LTZ 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"failed on holiday trip"

T H., ON (2013 Chevrolet Traverse LT 3.6-L V6)

Compare 2013 Models

Similar Cars
Chevrolet Traverse
Ford Explorer
Ford Flex
GMC Acadia
Honda Pilot
Hyundai Santa Fe
Mazda CX-9
Nissan Pathfinder
Toyota 4Runner
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
SEAT BELTS
May 20 2014
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Summary:
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
What should you do:
General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V266000
Potential Number of Units Affected: 1339355
AIR BAGS:SIDE/WINDOW
Mar 17 2014
Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Summary:
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
What should you do:
GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V118000
Potential Number of Units Affected: 1176407
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