A little extra equipment and ornamentation set the Town & Country apart from the similar Dodge Grand Caravan. The current-generation long-wheelbase Chrysler minivans have scored well in our tests, and reliability has improved to average. All ride fairly quietly and handle reasonably well. Optional all-wheel drive adds peace of mind. The front seats provide adequate support.
Alerts
There are 7 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
NA
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
NA
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
NA
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
NA
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
NA
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
NA
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
NA
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
NA
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
NA
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
NA
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
NA
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
NA
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
NA
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
NA
Comfort Comfort Includes seats, climate control, noise, and ride
NA
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
NA
Safety Equipment
ABS standard from 2008. Head protection air bags standard from 2008. ESC standard from 2008.
Model Summary
A little extra equipment and ornamentation set the Town & Country apart from the similar Dodge Grand Caravan. The current-generation long-wheelbase Chrysler minivans have scored well in our tests, and reliability has improved to average. All ride fairly quietly and handle reasonably well. Optional all-wheel drive adds peace of mind. The front seats provide adequate support. While the middle and rear seats are heavy, they unlatch easily if you need to remove them. Dual sliding doors are standard.
Seating
2 front, 2 rear, 3 third
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
minivan extended
Transmissions Available
  • 4-speed Automatic
Engines Available
  • 3.3-liter V6 (158 hp)
  • 3.8-liter V6 (180 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2000 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"failed and replaced"

Anonymous, FL (2000 Chrysler Town & Country LXi 3.8-L V6)

"A/c has been serviced several times. Has had major repairs 2 times at a cost of $1,000 EACH time. Still does not work and we live in Florida"

Anonymous, FL (2000 Chrysler Town & Country LX 3.8-L V6)

"A/C compressor seized, contaminated the system. Costs as much as the van is worth to fix so it was replaced with an idler pulley and the hoses plugged"

Anonymous, WA (2000 Chrysler Town & Country LXi 3.8-L V6)

"It just doesn't work. My husband fixed it once and it stopped working again."

Julinda A., IN (2000 Chrysler Town & Country)
Blower (fan) motor

"Minor problem. It will cost $10 for the repair part"

Anonymous, OH (2000 Chrysler Town & Country LX 3.3-L V6)

"replacement expense"

Kenneth M., MD (2000 Chrysler Town & Country 3.8-L V6)
Evaporator

"entire system replacement"

Anonymous, FL (2000 Chrysler Town & Country LXi 3.8-L V6)

"Developed a leak, too costly to replace."

Anonymous, NJ (2000 Chrysler Town & Country LXi 3.8-L V6)
Heater system

"the passenger side heater is inadequate"

Steven T., OR (2000 Chrysler Town & Country Limited 3.8-L V6)
Refrigerant leaks

"Evaporator core leaking slowly. Too labor intensive and costly to repair"

Mike F., CT (2000 Chrysler Town & Country Limited 3.8-L V6)

"EVERY YEAR THE A/C SYSTEM NEEDS CHARGED"

Anonymous, MI (2000 Chrysler Town & Country Limited 3.8-L V6)

"Was able to recharge the AC system, but after a month or so, the gas leaked out."

Anonymous, KS (2000 Chrysler Town & Country 3.3-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"The pads and the entire brake system were worn out from normal wear and tear. However, the brakes did not give the usual audible squeaking sound"

Anonymous, NM (2000 Chrysler Town & Country LXi 3.8-L V6)

"THE FRONT BRAKES NEEDED TO BE REPLACED"

Anonymous, MI (2000 Chrysler Town & Country Limited 3.8-L V6)

"nothing unusual"

Anonymous, NY (2000 Chrysler Town & Country LXi 3.8-L V6)

"Never had an issue since purchase until this year. Great vehicle for us!"

Anonymous, OR (2000 Chrysler Town & Country LXi 3.8-L V6)

"I have driven over 150,000 miles and brakes started to squeek so I had them replaced. Also replaced all lug nuts due to corrosion."

Anonymous, (2000 Chrysler Town & Country Unsure 3.8-L V6)
Premature brake wear

"The brake pads were of ceramic variety and they seem to have a "hard" spot in them that caused brakes to grab and rotors to excessive grooving"

Anonymous, NC (2000 Chrysler Town & Country LXi 3.8-L V6)

"I have had to replace brakes more frequently on this vehicle than on others I have owned. Part of the problem is that there is no audible warning that the parking brake has no been released and the red "brake" warning is obscured from my view by th"

Virginia P., CA (2000 Chrysler Town & Country Limited)
Regular brake failure

"Brake line rusted through causing brake failure"

Gene B., PA (2000 Chrysler Town & Country LX 3.8-L V6)

"The brake line broke leaving us without brakes"

Anonymous, NJ (2000 Chrysler Town & Country LX 3.3-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water leaks, that cause interior electrical problems. No reason for leak ie accidents all just to age and poor manufacturing, rust etc"

Geo I., MI (2000 Chrysler Town & Country LXi 3.8-L V6)

"Water pump , Transmission Solenoid Block"

Anonymous, KS (2000 Chrysler Town & Country Limited 3.8-L V6)

"Water pump and radiator both replaced at 140k. Both were original parts"

Mike F., CT (2000 Chrysler Town & Country Limited 3.8-L V6)

"Radiator developed a crack and had to be replaced"

Richard S., TX (2000 Chrysler Town & Country LXi 3.8-L V6)

"Corrosion set in due to age and salt air in Florida"

Anonymous, FL (2000 Chrysler Town & Country LXi 3.3-L V6)

"With heavy rain, the interior ceiling has gotten wet."

Anonymous, NV (2000 Chrysler Town & Country LXi 3.8-L V6)
Other/unsure

"Needed to replace brakes due to wear"

Anonymous, CO (2000 Chrysler Town & Country LX)
Seals and/or weather-stripping

"Piece of seal broke off of driver's side door, increasing wind noise"

Anonymous, NC (2000 Chrysler Town & Country Limited)
Squeaks or rattles

"the car is starting to squeak and rattle and we had to have the trim around the two front doors replaced"

Anonymous, CO (2000 Chrysler Town & Country)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Alarm or security system (excluding aftermarket systems)

"The vehicle's theft-prevention system includes interrupting the signal between the ignition and the starter after three unsuccessful attempts to start the car. The recommended "fix" is to let the car sit for four hours (!), when it will reset. We had a problem starting the car and it wouldn't reset. After considerable research (and lack of use of our vehicle), we determined that the likely cause was a degraded wire between the dash and the starter -- a comparatively easy (and inexpensive) f"

Lynn D., OR (2000 Chrysler Town & Country)
Body control module

"cant seem to get it fixed by dealer or garage"

Anonymous, CA (2000 Chrysler Town & Country LXi 3.8-L V6)
Exterior lights (other than headlights)

"Break light switch behind break pedal replaced by myself"

Anonymous, FL (2000 Chrysler Town & Country LXi 3.3-L V6)
Headlights

"undiagnosed electrical prob affecting several systems including one headlight"

Anonymous, WA (2000 Chrysler Town & Country LXi 3.8-L V6)

"replacement expense"

Kenneth M., MD (2000 Chrysler Town & Country 3.8-L V6)
Keyless entry

"power door locks act erratically, locking and unlocking on their own. This happens both when driving and when parked overnight"

Anonymous, WA (2000 Chrysler Town & Country LXi 3.8-L V6)
Wiper motor or washer

"1. my car is 1997 T&C. 2. short in the wiper/steering column; module replaced"

Anonymous, NJ (2000 Chrysler Town & Country LX 3.8-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Rough shifting is due to low fluid and is resolved when fluids are topped off"

Anonymous, AK (2000 Chrysler Town & Country LXi)
Slipping transmission

"Transmission problems almost from day one. Every 6 months more, hoses blow, need to refill on a regular basis, shifting it rough and off. Been rebuilt once"

Geo I., MI (2000 Chrysler Town & Country LXi 3.8-L V6)
Transmission leaks

"There is a slow drip from the transmission. I need to add fluid bimonthly"

Alex L., PA (2000 Chrysler Town & Country LX 3.3-L V6)

"transmission fluid has leaked several times and some hoses replaced but the leaks reoccur. I'm not confident real problem has been found"

Virginia P., CA (2000 Chrysler Town & Country Limited)

"I had service on the hoses to fix the transmission fluid leak. It hasn't leaked since. I do still have an occasional drip from either oil or coolant and am asking my mechanic to replace the hoses when we do an oil change next time. About $600 or so is the cost"

H T., WA (2000 Chrysler Town & Country Limited)

"I have to frequently (at least monthly) check the level and have it topped off. Wintertime especially as it caused shifting problems. I can't afford to have it fixed plus I want to downsize to an SUV"

Anonymous, AK (2000 Chrysler Town & Country LXi)
Transmission sensor or solenoid

"Leaks, common problem. need to replace but too costly for me after spending so much money on replacing the torque convertor"

Mike D., IL (2000 Chrysler Town & Country LXi 3.8-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"slider on passenger side is difficult to close"

Anonymous, WA (2000 Chrysler Town & Country LX 3.8-L V6)

"Sliding doors do not always open, close automatically"

Anonymous, CT (2000 Chrysler Town & Country LX 3.8-L V6)

"Door lock on left sliding rear door broke. My grandchildren are not so gentle on door handles"

Inge D., CO (2000 Chrysler Town & Country Limited)
Mirrors

"Automatic sideview mirror resets itself in the wrong position each time the hand fob is clicked. Resetting per the owners manual does not work. Dealer cannot fix"

Anonymous, MD (2000 Chrysler Town & Country LXi 3.8-L V6)
Seat controls - temperature

"the car was recalled for a switch replacement & the seats overheated AFTER the replacement, which we were having no problem with before"

Anonymous, NY (2000 Chrysler Town & Country Limited 3.8-L V6)
Windows

"Back windows won't open"

Anonymous, KS (2000 Chrysler Town & Country LX 3.3-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Had to have both front door moldings replaced"

Inge D., CO (2000 Chrysler Town & Country Limited)
Paint (fading, chalking, cracking, or peeling)

"The roof paint is fading and peeling"

Steven T., OR (2000 Chrysler Town & Country Limited 3.8-L V6)

"Clear coat is peeling off....underlying paint is fading. By bottom of car, paint is peeling in some areas and rust forming behind it"

Anonymous, NJ (2000 Chrysler Town & Country LX 3.3-L V6)

"The clear coat is coming off, looks awful. New paint job would be 800,00 car is only worth 1000."

Anonymous, ID (2000 Chrysler Town & Country)
Rust

"Paint has chipped away on numerous body panels and they all are rusting. One or two have almost rusted through. I WILL NOT buy another Chrysler of any model"

Gene B., PA (2000 Chrysler Town & Country LX 3.8-L V6)

"Rust in rocker panels and rear fenders"

Anonymous, OH (2000 Chrysler Town & Country Limited 3.8-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"The car recently started drifting to the right. I don't know the cause"

Bob D., CA (2000 Chrysler Town & Country LX 3.8-L V6)
Bushings

"sway bar and bushings needed to be replaced for state inspection"

John F., PA (2000 Chrysler Town & Country Limited 3.8-L V6)
Power steering leaks

"Slow leak from actuator cylinder"

Anonymous, CA (2000 Chrysler Town & Country LXi 3.8-L V6)

"The power steering problem was due to the loss of transmission fluid and since I had that repaired, I really don't have an issue with the power steering"

H T., WA (2000 Chrysler Town & Country Limited)
Steering linkage (includes rack and pinion)

"Rattling noises when hitting bumps or uneven surfaces"

Anonymous, KS (2000 Chrysler Town & Country LX 3.3-L V6)

"The steering went out in heavy rain and going through puddles. Had to be repaired and cost a lot"

Anonymous, CO (2000 Chrysler Town & Country)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"HAD TO INSTALL A NEW COMPUTER BECAUSE CAR HAS TENDENCY TO STOP ENGINE. ALSO HAD TO HAVE TITAINIUM ENCASED SPARKPLUGS"

S S., PA (2000 Chrysler Town & Country Limited 3.8-L V6)

"CD player and cassette players have stopped working. Radio still works."

Frank H., ND (2000 Chrysler Town & Country LX 3.3-L V6)
Radio

"With speakers inoperative due to electrical short circuit, no sound can be heard."

Anonymous, VA (2000 Chrysler Town & Country LX 3.3-L V6)

"3 years ago FM part of radio stopped working. Radio repairman says it happens to all of them. Never had this happen in any other car. Lousy repair. Should have gotten radio out of a wrecked car, about same model. Learn as you go."

E B., FL (2000 Chrysler Town & Country LXi 3.8-L V6)
Speakers

"a short circuit in the electrical system powering the speakers prevents sound emission"

Anonymous, VA (2000 Chrysler Town & Country LX 3.3-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Accessory belts or pulleys

"Drive belt squeeks about every 8K miles. Can't find misalignment, so just replace"

Anonymous, KS (2000 Chrysler Town & Country LX 3.8-L V6)
Oil leaks

"Head gaskets"

Anonymous, KS (2000 Chrysler Town & Country Limited 3.8-L V6)

"Oil pan leaking, valve covers leaking"

Anonymous, CA (2000 Chrysler Town & Country LXi 3.8-L V6)

"Have experienced oil leaks from almost all of the engine gaskets over the past couple of years"

Anonymous, WA (2000 Chrysler Town & Country LXi 3.8-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"Replaced although tech could not find any definitive cause of problem"

Mike D., IL (2000 Chrysler Town & Country LXi 3.8-L V6)
Transmission rebuild or replacement

"Transmission would not shift out of 2nd gear"

Anonymous, WA (2000 Chrysler Town & Country Limited 3.8-L V6)

"Transmission failed at about 160,000 miles and required a complete replacement"

Don I., CO (2000 Chrysler Town & Country LXi 3.8-L V6)

"Transmission wouldn't change gears and gave a high pitch noise"

Anonymous, NC (2000 Chrysler Town & Country LXi 3.8-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"From the very beginning this car leaked antifreeze & the dealer was unable to get it stopped. BUT we still loved the car"

Anonymous, NY (2000 Chrysler Town & Country Limited)
Water pump

"Water pump failed and began leaking; engine did not overheat. Power steering pump leakage was discovered at the same time. Both pumps were replaced at the same time by vehicle owner"

Thomas R., WA (2000 Chrysler Town & Country LX 3.3-L V6)

"2 weeks ago, water punp froze uo, near Orlando, two belts broke and one other item broke.. Had to call AAA and car was hauled to the Chrysler dealer, on a Thursday afternoon. parts finally came in and I drive it out on Monday. Found out several years ago, the dealer charges a little3 more, but parts work properly, unlike some after market parts."

E B., FL (2000 Chrysler Town & Country LXi 3.8-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel gauge/sender

"Are getting an error for both O2 sensors. Sensors have been changed, & engine computer has been changed without fixing the problem. Engine cuts out, backfires, & sometimes dies the first Fuel2 to 3 minutes after startup. Then it goes into 'failsafe' mode and runs OK with reduced gas mileage. Fuel gauge does not go all the way to Empty. The vehicle runs out of fuel with the gauge indicating about 1/8 tank and about the same time the low fuel light activates."

Jon A., KS (2000 Chrysler Town & Country LX 3.3-L V6)
Fuel pump

"My Chrysler is 1995 (not 2000) and has over 150,000 miles and the fuel pump quit. So I had it replaced"

Anonymous, (2000 Chrysler Town & Country Unsure 3.8-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Rod knocking, replaced engine in lieu of repair"

Anonymous, KS (2000 Chrysler Town & Country LX 3.8-L V6)
Head gasket

"the main seal failed while we were on vacation - it was not the head gasket. We were lucky to avoid major engine damage"

Alex L., PA (2000 Chrysler Town & Country LX 3.3-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"The pipes, muffler, all were replaced several times. The converter and O2 sensors were replaced once. Still on going problems getting it to pass inspection for emissions."

Anonymous, NJ (2000 Chrysler Town & Country LXi 3.8-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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