The Town & Country is longer and roomier than the Chrysler Voyager, and is a more expensive cousin of the Dodge Grand Caravan. Its quiet, spacious interior provides flexible seating and storage, and features a 50/50 split third-row bench seat. The Town & Country's ride is compliant, and its handling is secure, but its powertrains lack the polish of those in the Honda Odyssey and Toyota Sienna.
Alerts
There are 8 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
NA
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
NA
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
NA
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
NA
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
NA
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
NA
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
NA
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
NA
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
NA
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
NA
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
NA
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
NA
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
NA
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
NA
Comfort Comfort Includes seats, climate control, noise, and ride
NA
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
NA
Safety Equipment
ABS standard from 2008. Head protection air bags standard from 2008. ESC standard from 2008.
Model Summary
The Town & Country is longer and roomier than the Chrysler Voyager, and is a more expensive cousin of the Dodge Grand Caravan. Its quiet, spacious interior provides flexible seating and storage, and features a 50/50 split third-row bench seat. The Town & Country's ride is compliant, and its handling is secure, but its powertrains lack the polish of those in the Honda Odyssey and Toyota Sienna. Dual power doors are standard, and a power-opening tailgate is optional on high-end models. An available removable center console can be mounted between either the front or middle seats but is somewhat cumbersome to use. The base 3.3-liter, 180-hp pushrod V6 provides lackluster acceleration and unimpressive fuel economy; a stronger 3.8-liter V6 is also available. A low-tire-pressure warning system, power-adjustable pedals, and a rear DVD entertainment system joined the options list for 2002.
Seating
2 front, 2 rear, 3 third
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
minivan extended
Transmissions Available
  • 4-speed Automatic
Engines Available
  • 3.3-liter V6 (180 hp)
  • 3.8-liter V6 (215 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2002 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"needed charge"

Robert N., MO (2002 Chrysler Town & Country LXi 3.2-L V6)

"The AC just stopped working"

Anonymous, TX (2002 Chrysler Town & Country LX 3.2-L V6)

"Have just begun to have AC trouble. As yet, the cause is undetermined. The driver side rear door cannot be opened as a result of the lock seizing"

Anonymous, ON (2002 Chrysler Town & Country LX 3.7-L V6)

"The heater works fine. The air conditioner stopped working 3 years ago. I am not certain if it is the condenser, the compressor or both"

Robert S., NY (2002 Chrysler Town & Country EX 3.7-L V6)
Blower (fan) motor

"The blower fan failed. I was told there were two of these, and the one that failed required more labor time to replace because of it's location within the car"

Anonymous, IL (2002 Chrysler Town & Country LXi)

"I am not really sure of the parts my son purchased. I had trouble when the fan never would turn off & Lights would not work. I don't drive very much due to my age hence the very low milage for my car. My son was sent to a school for mechanics - hence for the most part he does most of the repairs"

Anonymous, CA (2002 Chrysler Town & Country)

"The blower fan is wearing out, which causes the resistor that controls blower speed to fail. It would cost almost as much to replace the blower fan as the car is worth"

Anonymous, MD (2002 Chrysler Town & Country LXi 3.7-L V6)

"The old front blower just wore out because of normal wear and tear. 200000 miles and 16 years old."

Tolover R., AZ (2002 Chrysler Town & Country Limited 3.7-L V6)

"Original unit needing replacement. Not surprising."

Anonymous, NY (2002 Chrysler Town & Country Unsure 3.2-L V6)

"Blower fan resistor band that controls fan speed needed replacing"

Raymond B., AZ (2002 Chrysler Town & Country LXi 3.7-L V6)
Electrical failure

"If you need to jump your battery make sure to disconnect the module behind the glove box or it will blow"

Anonymous, MA (2002 Chrysler Town & Country LXi 3.7-L V6)
Evaporator

"We have a leak in the REAR evaporator only. In practice we can get through a couple of months from a recharge, so we don't feel it is cost effective to try to repair the problem. So to us this is only a minor expense or inconvenience, but to fix it"

Anonymous, PA (2002 Chrysler Town & Country EX 3.7-L V6)

"Evaporator freezes up after about 15 minutes of use. A/C must be turned off to allow thawing before system can be used again"

Anonymous, TX (2002 Chrysler Town & Country Limited 3.7-L V6)

"No cooling. Had three dealer trips to determine leak, eventually had to drop the dash and replace evaporator"

Anonymous, CT (2002 Chrysler Town & Country Limited 3.2-L V6)

"Evaporator for the A/C cracked and had to replaced wasn't covered under warranty costly"

Romona H., CA (2002 Chrysler Town & Country EX 3.7-L V6)

"Evaporator failed. The poor design made it difficult to replace. Vent controls jammed and the shop had to redo most of the job to correct"

John C., MO (2002 Chrysler Town & Country LX 3.2-L V6)
Heater system

"No heat"

Anonymous, OK (2002 Chrysler Town & Country LXi 3.7-L V6)

"It has slowly stopped heating up."

Anonymous, CO (2002 Chrysler Town & Country LX 3.7-L V6)

"No heat in Pittsburgh. Yikes!"

Mark F., PA (2002 Chrysler Town & Country eL 3.2-L V6)
Refrigerant leaks

"Needed a can of freon to increase the cold in the a/c."

Michael G., NY (2002 Chrysler Town & Country 3.2-L V6)

"First AC problem in over 15 years of driving. Required leak repair, evacuation and recharge for a total cost of $160.00."

Anonymous, MO (2002 Chrysler Town & Country)

"Old vehicle. Not surprising."

Anonymous, NY (2002 Chrysler Town & Country Unsure 3.2-L V6)

"Had to have system charged with dye but leak was still hard to determine"

Anonymous, CT (2002 Chrysler Town & Country Limited 3.2-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"The car pulled to the right after the alignment, had it redone and still pulled to the right; took 4 trips to correct the issue."

Joe T., CA (2002 Chrysler Town & Country EX 3.2-L V6)

"Prior to resolution, it was difficult to maintain the vehicle in a straight path; had to keep correcting to the left as the vehicle tried to drift into the left lane. as this was related to the tie rod issue, when the tie rod was replaced the alignment was corrected."

Anonymous, CA (2002 Chrysler Town & Country EX 3.2-L V6)
Power steering leaks

"steering pump leaking on drive and pump leaks onto mnifold while driving"

Richard G., MI (2002 Chrysler Town & Country LX 3.2-L V6)
Shocks or struts

"Shocks and struts are factory original and need to be replaced. I was expecting the parts to last until 150k considering the car has only seen city/freeway driving. No off-road or forest roads"

Anonymous, WA (2002 Chrysler Town & Country LX)

"complete front strut system was replaced because top mount was worn out"

Anonymous, MI (2002 Chrysler Town & Country Limited 3.7-L V6)
Springs or torsion bars

"The mechanic was not sure of the cause of the issue so we replaced the torsion bars in an attempt to fix my issue. It didn't work and had to do more work."

Joe T., CA (2002 Chrysler Town & Country EX 3.2-L V6)

"Rear axle/torsion bar was almost fully rusted thru. Very severe troubling issue. We replaced it. It happens to old high mileage vehicles."

Joe R., IL (2002 Chrysler Town & Country Limited 3.7-L V6)
Steering linkage (includes rack and pinion)

"The rack & pinion steering system had to be replaced. It operated worse than a car without power steering."

Anonymous, KY (2002 Chrysler Town & Country LXi 3.7-L V6)

"I've owned this van since Feb 2016. I've replaced sway bar links on it 3 times now. It keeps losing a nut on the sway bar holder (that's been replaced at least 4 times on driver's side ALONE)! I replaced the struts in 2018."

Michelle F., (2002 Chrysler Town & Country LXi 3.2-L V6)

"Rack and pinion gear wore out. Costly repair"

Anonymous, NY (2002 Chrysler Town & Country LX)

"replaced power steering rack; expensive"

Anonymous, TX (2002 Chrysler Town & Country EX 3.7-L V6)
Tie rods

"Had difficulty with the alignment because the tie rods had to be replaced. Not a serious issue just an inconvenience."

Anonymous, CA (2002 Chrysler Town & Country EX 3.2-L V6)

"outer tie rod ends replaced"

Richard G., MI (2002 Chrysler Town & Country LX 3.2-L V6)

"right side has been replaced twice"

Anonymous, MI (2002 Chrysler Town & Country Limited 3.7-L V6)

"It took replacing the suspension bushings & struts before it was determined that the tie rods are now causing the rattling noises. Apparently, the majority of the front end suspension has all worn out at about the same time"

Leroy L., LA (2002 Chrysler Town & Country LX)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"All the clear coat is peeling off the hood of the van"

Robert S., NY (2002 Chrysler Town & Country EX 3.7-L V6)
Rust

"hood and rear fender wells are rusting because of winter salt that collects in these areas. Manufacture did a poor job of properly protecting these areas. Most Chrysler T&C in this area are encountering these failures"

Gary D., OH (2002 Chrysler Town & Country LX 3.2-L V6)

"I ground off the rust on the hood, quarter panels and tailgate. Filled everything with Bondo and sanded smooth. 2 coats of primer sprayed on and 4 cans of spray paint by the manufacture. This was done in the spring with temps in the 70's. Nevertheless, This past winter everything started to bubble up rust again in the same areas. I have noticed that all Chrysler and Dodge vans that are of the same design and the similar period of years are rusting in the exact same places. I have fixed a number"

Anonymous, WI (2002 Chrysler Town & Country Limited 3.7-L V6)

"rusted pipes under car caused problems with heater and later coolant"

Anonymous, MA (2002 Chrysler Town & Country LXi 3.2-L V6)

"Rocker panels on both sides (between wheels) are rusted through"

Anonymous, MD (2002 Chrysler Town & Country LXi 3.7-L V6)

"rocker panels under doors rusted out had to have a metal bar welded in place to prevent fumes from entering the interior of the car this was done about a year ago"

Anonymous, PA (2002 Chrysler Town & Country LX)

"can't say that we have kept it washed , but it is starting to show bubbling/rust"

Anonymous, WI (2002 Chrysler Town & Country LX 3.7-L V6)

"Rocker panels rusted out. Paint worned on roof and fenders"

Anonymous, MA (2002 Chrysler Town & Country LXi 3.7-L V6)

"There is rust on the bottom left underside of car, behind the sliding door. My vehicle is garaged and has barely been driven in snow."

Anonymous, (2002 Chrysler Town & Country LXi 3.7-L V6)

"Misc. body rust"

Anonymous, IL (2002 Chrysler Town & Country 3.7-L V6)

"Rust likely attributable to our being in an area (south western Ontario) where a lot of salt is used on the roads in the winter"

Anonymous, ON (2002 Chrysler Town & Country LX 3.7-L V6)

"Rust by tires and ends of doors"

Anonymous, MI (2002 Chrysler Town & Country)

"There is rust on the both back tire wells. It's badly rusted"

Anonymous, OH (2002 Chrysler Town & Country EX)

"wheel wells of both rear wheels are rusting out"

L L., IL (2002 Chrysler Town & Country EX 3.7-L V6)

"the entire van is rusting away. rocker panels are at least half gone. Door's ,Hood, Tail gate are all rusting through. Rear seat heater lines have been replaced two times. the first heater line was replaced when the car was 5 years old"

Anonymous, OH (2002 Chrysler Town & Country EX 3.7-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"The ABS light went off and was fixed by our mechanic"

Anonymous, KS (2002 Chrysler Town & Country LX 3.2-L V6)

"ABS light came on briefly. The mechanic said the pump is starting to fail. He said the vehicle would still be usable if it fails completely, but that it will diminish the safety of using it, particularly in the winter."

Anonymous, IL (2002 Chrysler Town & Country)

"ABS controller failure"

Anonymous, NC (2002 Chrysler Town & Country Limited 3.7-L V6)
Calipers

"When driven 30+ miles in hot weather at highway speeds but with frequent braking, the disk brakes would begin to heat and drag and eventually lock up. In one instance the brakes failed altogether (fluid vaporized). This heating caused rotors to warp"

Anonymous, GA (2002 Chrysler Town & Country EX 3.7-L V6)
Normal routine brake wear

"Pulsing rotors and worn break pads"

Janet J., NY (2002 Chrysler Town & Country Limited 3.7-L V6)

"The rear break pads got stuck and started smoking"

Anonymous, GA (2002 Chrysler Town & Country LX 3.7-L V6)

"FRONT BRAKES HAD BEEN DONE ABOUT 2 YRS AGO. REAR BRAKES WORN OUT AFTER ABOUT 50,000 MILES"

David S., TX (2002 Chrysler Town & Country Limited 3.7-L V6)

"Very expensive"

Jay C., TX (2002 Chrysler Town & Country LXi 3.2-L V6)
Parking brake

"Parking brake pedal is failing"

Anonymous, NC (2002 Chrysler Town & Country Limited)

"Does not hold"

Anonymous, MI (2002 Chrysler Town & Country)
Rotors

"Brake shudder. I had brake rotors replaced for brake shudder. I thought I would test out the new brake rotors. So I took the car up to 75 MPH and did a panic stop on purpose when there no cars close enough to be affected. Immediately my new rotors warped and had to be replaced again."

Tolover R., AZ (2002 Chrysler Town & Country Limited 3.7-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The overhead buttons for controlling the doors from the drivers seat haven't worked in years. But the interesting issue is the sliding door on the passenger side. It has a tendency to open while the car is moving. I must keep the door locked at all times. Once it opens I am unable to close it. I must then go to my neighborhood serviceman and he sprays the locks with WD40. After working the door back and forth several times it is fixed. But in a few months it will happen again. I only use the car"

Anonymous, WI (2002 Chrysler Town & Country Limited 3.7-L V6)

"When real cold can't use remote key to open side back door."

Anonymous, WI (2002 Chrysler Town & Country LX 3.7-L V6)

"I've had issues with side sliding doors NOT opening or closing at times...Driver's side is very slow to respond in cold weather IF it even responds! Passenger side back latch gets stuck in the closed position when the door is OPEN & will not shut consistently--Finally realized the latch was sticking so experimented recently with lubricant (seems to be helping for now?). More concerning is having the passenger sliding door open randomly while in drive-thru lane (that took 4 tries before it stayed closed!). Also back hatch is catching somewhere so it has always clunked a little when I try to open it fully & doesn't always stay up in cold weather as needed."

Michelle F., (2002 Chrysler Town & Country LXi 3.2-L V6)

"One of the rear sliding doors stopped opening with the button. It is also difficult to open manually."

Anonymous, IL (2002 Chrysler Town & Country)
Locks and latches

"At completely random times, the locks wouldn't always unlock the 1st time so would have to press unlock again. Also had random times where the passenger sliding doors would open while in motion (in drive-thru or slow driving through parking lot). Had more than a few incidents of latches being stuck in closed position so doors could NOT latch securely."

Anonymous, (2002 Chrysler Town & Country LXi 3.2-L V6)

"Sliding door lock actuator failed, replaced it and everything is fine"

Anonymous, UT (2002 Chrysler Town & Country LXi 3.2-L V6)
Mirrors

"side mirror refection wore off"

Anonymous, MA (2002 Chrysler Town & Country LXi 3.2-L V6)
Tailgate, hatch or trunk

"In cold weather, the drivers trunk release button does not 'lift' the trunk lid"

L L., IL (2002 Chrysler Town & Country EX 3.7-L V6)
Windows

"Driver window rarely opens"

Anonymous, OH (2002 Chrysler Town & Country EX)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"After replacing transmission, the gear selector would sometimes slip from drive or reverse to neutral. Mechanism in steering column replaced"

Anonymous, CA (2002 Chrysler Town & Country Limited)
Slipping transmission

"The transmission won't shift"

Anonymous, TX (2002 Chrysler Town & Country LX 3.2-L V6)

"slipped at slowing down and occasionally at high speeds"

Anonymous, WI (2002 Chrysler Town & Country)
Transmission leaks

"Transmission leaks causing it to delay engaging"

Jim H., IN (2002 Chrysler Town & Country LX 3.2-L V6)
Transmission sensor or solenoid

"First off, this car has provide great service to my family for over 15 years. I would buy it again without any reservation. The car entered the limp home mode and has not been driven in about five months. I have other vehicles, so this is not a substantial inconvenience. I plan to take it to the dealership to confirm the tentative diagnosis. If it is not the transmission sensor or solenoid, and the repair cost exceeds about $500, the car will be converted to NPR airtime."

Lawrence L., VA (2002 Chrysler Town & Country Limited 3.7-L V6)

"the 12-volt wire running to the transmission sensor went bad causing transmission to stay in limp more (2nd gear)"

Anonymous, OH (2002 Chrysler Town & Country Limited 3.7-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Cruise control

"the cruise control button works intermittently, probably started acting up in the last year"

Anonymous, (2002 Chrysler Town & Country LXi 3.7-L V6)
Exterior lights (other than headlights)

"back uplights no longer work in reverse, switch to provide current is located INSIDE the transmission case so asking for more significant problems if access to replace switch"

Jolee H., GA (2002 Chrysler Town & Country LXi 3.7-L V6)
Heated or cooled seats

"the driver's side heated seat has quit functioning and we haven't had the time or money to fix it"

Darla S., ND (2002 Chrysler Town & Country Limited)
Tire pressure monitor

"unreliable"

Kenneth M., MD (2002 Chrysler Town & Country LX)

"Due to living on several miles of gravel, we have a tire pressure monitor that has malfunctioned and gives us warnings when there are no problems"

Darla S., ND (2002 Chrysler Town & Country Limited)

"Always indicates low pressure even though all tires are properly inflated"

Anonymous, TX (2002 Chrysler Town & Country Limited 3.7-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Hoses that collect fuel vapor for reuse have begun to leak, requiring two trips to mechanic for replacement"

Anonymous, IL (2002 Chrysler Town & Country LXi)
Fuel pump

"failed twice"

Kenneth M., MD (2002 Chrysler Town & Country LX)

"Needed to be replaced"

Anonymous, AZ (2002 Chrysler Town & Country EX 3.7-L V6)
Sensors (includes O2 or oxygen sensor)

"Check engine light came on. Mechanic found problem in the O2 sensor heating device and replaced same"

Lawrence M., TX (2002 Chrysler Town & Country LXi 3.7-L V6)

"Had to replace all O2 sensors, in multiple visits to repair shop"

Edward G., VA (2002 Chrysler Town & Country EX 3.7-L V6)

"Very expensive"

Jay C., TX (2002 Chrysler Town & Country LXi 3.2-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Accessory belts or pulleys

"Had to replace the harmonic balancer to make the belt squeak go away"

Gary C., NC (2002 Chrysler Town & Country Limited)
Engine mounts

"Dealer told us to replace several failed engine mounts about 5 years ago. I've never had this problem with any cars I've previously owned. Finally replaced one mount last year"

Anonymous, CA (2002 Chrysler Town & Country EX 3.2-L V6)
Oil leaks

"Is using about 1 qt oil every 1000 miles, not apparently dripping out, not apparently entering combustion system"

David S., IL (2002 Chrysler Town & Country Limited 3.7-L V6)

"Leaks from three sources due to age of gaskets"

Anonymous, IL (2002 Chrysler Town & Country LX 3.2-L V6)

"oil pan gasket replaced"

Anonymous, TX (2002 Chrysler Town & Country EX 3.7-L V6)

"High mileage oil leakage from multiple seals"

Anonymous, UT (2002 Chrysler Town & Country LXi 3.2-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"leaking on front passenger side during rain"

Anonymous, MD (2002 Chrysler Town & Country EX 3.2-L V6)

"on the passenger front seat at the floor, there is an air leak which is very cold in the winter."

Anonymous, WA (2002 Chrysler Town & Country LXi 3.7-L V6)

"I had to replace the radiator. It was leaking, and I ended up having no heat in the care on a very cold day"

Anonymous, IL (2002 Chrysler Town & Country LXi)
Squeaks or rattles

"Because of the wear of the front end bushings & tie rods, there is constant banging noises whenever the car is driven"

Leroy L., LA (2002 Chrysler Town & Country LX)
Wind noise

"door seals"

Richard M., IL (2002 Chrysler Town & Country EX 3.7-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"Had to replace catalytic converter, which required replacing other pipes as well"

Edward G., VA (2002 Chrysler Town & Country EX 3.7-L V6)
Exhaust leaks

"muffler leaked and pipes had some holes too"

Anonymous, OH (2002 Chrysler Town & Country EX 3.2-L V6)

"Original muffler had a hole in it. Replaced everything after catalytic converter"

- J., IL (2002 Chrysler Town & Country Limited 3.7-L V6)
Muffler

"Muffler seam split"

Anonymous, OH (2002 Chrysler Town & Country EX 3.2-L V6)
Pipes

"Muffler pipe broke right in front of the muffler"

Anonymous, NY (2002 Chrysler Town & Country LX)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Leaked coolant from the waterpump"

Anonymous, TX (2002 Chrysler Town & Country LX 3.2-L V6)

"1. Radiator hose came loose 2. Coolant lines to rear heater failed"

David S., IL (2002 Chrysler Town & Country Limited 3.7-L V6)
Overheating

"Started June 2019. Repeated incidents despite replacing radiator, hose, & thermostats (2x). After 2nd thermostat was installed, problem seemed to resolve until Feb 2020 when head gasket oil leak worsened & caused van to vibrate."

Anonymous, (2002 Chrysler Town & Country LXi 3.2-L V6)
Radiator

"Radiator had to be replaced."

Anonymous, OR (2002 Chrysler Town & Country EX 3.7-L V6)
Water pump

"I found a liquid on the floor of my garage, and the heat in the car was not working. I was told I needed a new water pump. This cost $300 to repair, including labor. My heat works again"

Anonymous, IL (2002 Chrysler Town & Country LXi)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"awd part of drive train stopped working at about 130000 miles"

Bradley J., MN (2002 Chrysler Town & Country)
Electrical failure

"The check engine light came on. I had it read twice at an auto parts store. Both times the reading was internal short in the computer. As far as I can tell, this has not affected the performance of the car (it does not miss, gas mileage is good, it doesn't seem to be running rich or lean, etc.). I have done nothing to fix it although I have now gone above 5,000 miles since the light came on. I am going to continue on with no further action unless something changes in the performance of the car."

Roland R., NC (2002 Chrysler Town & Country EX 3.7-L V6)
Stability control (ESC)

"Had to replace the control arm bushing due to rust/decomposition"

Anonymous, IL (2002 Chrysler Town & Country)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"transmission went out had to replace torque converter"

Anonymous, TX (2002 Chrysler Town & Country LX 3.2-L V6)
Transmission rebuild or replacement

"rebuilt transmission"

Anonymous, TX (2002 Chrysler Town & Country LX 3.2-L V6)

"not yet repaired. will not shift into drive gear. diagnosed as needing complete replacement/overhaul. second time. rebuilt at 65,000 miles"

Anonymous, TX (2002 Chrysler Town & Country LXi 3.7-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

"Spark wasn't getting to one cylinder because of the electronic ignition"

Anonymous, NC (2002 Chrysler Town & Country Limited)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

"Head gasket has been leaking for several years. Finally had it replaced at considerable expense this past year"

Anonymous, CA (2002 Chrysler Town & Country EX 3.2-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen difficult to see

"This vehicle has a problem with the circuits controlling the dashboard illumination. Only half the lights work at any time, and the set that does work will change from time to time There is no easy way to fix it so we just live with the problem"

Anonymous, PA (2002 Chrysler Town & Country EX 3.7-L V6)
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